The player from Canada would like to use eCheck as a deposit method, but the casino doesn’t support this. This for us isn't a valid reason to punish the casino, therefore we rejected this complaint.
Thebes Casino - Player cannot make a deposit using the preferred payment method.
Amount: ??
Thebes Casino
Safety Index:Below averageSafety Index
Casinos with a Below average Safety Index usually have an unfavorable ratio of their number of visitors to relevant complaints submitted by players. It means that this casino has probably treated some players unfairly in the past.
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
3 years ago
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3 years ago
I searched casinos that accepted eCheck as a way to deposit, You can't deposit using eCheck!!
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3 years ago
Dear Crystal3038
Thank you very much for your feedback. Please understand, that a variety of the payment methods is not managed by the casino exclusively. Several factors as the Licensing Authority, geolocation, and contracts with the payment providers, all have a major influence. Some payment methods are available exclusively for deposits or withdrawals, some for both.
I would recommend sharing your experience in our Forum https://casino.guru/forum, where it will be accessible and visible for more of our visitors, as well as doing better research before creating a new account. Please let me know if there is anything else, I could do for you in this matter, otherwise, I will be forced to reject your complaint. Thank you for your understanding.
Best regards,
Kristina
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3 years ago
Unfortunately, this is not a valid reason for us to punish the casino, therefore we are rejecting this complaint as unjustified. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
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