Our expert casino review team has carefully analysed The Ace Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. The Ace Casino has a Low Safety Index of 4.7, signifying a low standing in terms of fairness and safety in accordance with our methodology. Carry on reading our The Ace Casino review to make an informed decision whether or not this casino is the right fit for you.
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the The Ace Casino Terms and Conditions as part of our review of The Ace Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
The Ace Casino is one of smaller online casinos based on our estimates or collected information. Considering its size, this casino has a very high sum of disputed winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention The Ace Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, The Ace Casino has achieved a Safety Index of 4.7, which is classified as Low. We recommend players to stay away from this casino and look for one with a higher Safety Index.
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of The Ace Casino to be somewhat unfair.
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 874 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. The reviews have been made available in the User reviews section of this page.
The Ace Casino is owned by Frasers Group Sdn Bhd Ltd and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
The Ace Casino has been granted a gambling license in Comoros issued by Anjouan Gaming.
The Ace Casino supports 3 payment options. This includes: Bank transfer, Match Pay, Tether (USDT).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
| Withdrawal limits | Win limits |
|---|---|
| USD 2,500 per day | USD 1,000,000 per spin |
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at The Ace Casino in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Japanese | |
|
24/7 |
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at The Ace Casino, managing your account, withdrawals, or other matters. The Ace Casino has a good customer support, judging by the results of our testing.
The Ace Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 24 game providers are offered. This includes Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Evoplay, Ezugi, Relax Gaming, Hot Road Gaming, T1Games, SABA Sports, CQ9 Gaming, JILI, Crown Sports, Yolted, OctoPlay, Win Fast, Fa Chai Gaming, Yellow Bat, AvatarUX, Hacksaw Gaming, Spribe, Sexy gaming, Lucky Sports, JDB Gaming.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Unfortunately, we currently do not have any bonus offers from The Ace Casino in our database.
Browse all bonuses offered by The Ace Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of The Ace Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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