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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Hi evihde66,I accept your decision, however, I would still investigate with y... 2 years ago
Thank you YasH for the update.I'm glad to hear that your issue got resolved. ... 2 years ago
Dear henriquereis199119,Based on the provided evidence from the casino, I'm a... 2 years ago
Hi all,I discussed the issue with our management and the conclusion is as fol... 2 years ago
We are changing the status of the complaint to "resolved" based on the confir... 2 years ago
Dear Barbara,As mentioned above, I discussed the issue with a casino rep as w... 2 years ago
Dear Black Label Casino,That still doesn't answer the question "At what point... 2 years ago
Even though we assumed that the issue has been resolved, without confirmation... 2 years ago
Dear Rosmarie,I'm afraid this doesn't lead anywhere. You just keep complainin... 2 years ago
Hi Sebastian,I tried to get in touch with the casino repeatedly but had no su... 2 years ago
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