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Peter Marko

Casino Analyst & Complaint Specialist

Peter divides his days in Casino Guru between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his two-year-old baby boy takes up most of his time nowadays.


Complaint replies by Peter Marko

Hi Stefanie,I looked at your case and understand your situation. I will conta... 5 hours ago
Thank you Nick for the reply.Hi Darrell,Have you received your funds? 5 hours ago
Hi Darrell,We are extending the timer by 7 days. Please, be aware that in cas... 5 hours ago
Thank you both for the replies. Dear Andreas,I'm glad to hear that your issue... 5 hours ago
Hi Maria,I'm glad to hear that. I will now mark the complaint as 'resolved' i... 6 hours ago
Hi Mathias, Thank you for the update. Let's see if the casino reacts. 3 days ago
Hi Jaqueline,Has there been any progress? 3 days ago
Hi Royal Rabbit team,Is there some sort of evidence you can provide to suppor... 4 days ago
Hi Kaylah,I chatted with a casino rep about the case. The main problem here i... 4 days ago
Thank you Betmaster team for the reply. Since the player stopped responding, ... 4 days ago
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