This casino does not have any publicly available general Terms and Conditions, which means it does not specify the rules that should be followed when playing at it.
Superwin Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Superwin Casino has a Below average Safety Index of 5.1, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our Superwin Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Safety Index – Superwin Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Superwin Casino, we have looked closely into the Terms and Conditions of Superwin Casino and reviewed them. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
According to our approximate calculation or collected information, Superwin Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very high total value of disputed winnings. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, Superwin Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Superwin Casino has achieved a Safety Index of 5.1, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
T&Cs of Superwin Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Superwin Casino during our review.
Superwin Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 100 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
Superwin Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Seeing as there are no user reviews of Superwin Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of Superwin Casino
Superwin Casino is in the ownership of Superwin Group and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
Superwin Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Superwin Casino accepts 1 payment option. This includes: PIX.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Superwin Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
Portuguese
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Superwin Casino, withdrawals, and other potential areas of concern. We would say Superwin Casino has a bad or slow customer support based on the responses we have received during our testing.
Casino games and slots available at Superwin Casino
Superwin Casino gives players an option to play these types of games: Slots, Betting, Video poker, Bingo, Baccarat, Live games, eSports betting, Other card games, Crash games, Other games.
The casino's game library includes titles from 16 providers. This includes Apricot (Microgaming), Evolution Gaming, Pragmatic Play, Thunderkick, Evoplay, ELK Studios, Ezugi, Relax Gaming, JILI, Pinnacle, Dragon Gaming, BTi Sportsbook, SlotMill, Hacksaw Gaming, PGsoft (Pocket Games Soft), JDB Gaming.
Superwin Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Currently, our database does not contain any bonus offers from Superwin Casino, unfortunately.
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Games
Show all
Slots
No roulette
No blackjack
Betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
Crash games
Types of games
Slots
No roulette
No blackjack
Betting
Video poker
Bingo
Baccarat
No jackpot games
Live games
No poker
No craps
No keno
No scratch cards
eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishPortuguese
English customer support
All languages
(2)
All customer support languages
EnglishPortuguese
No live chat
Game providers
Show all
(16)
Game providers (16)
Positives
Good selection of games
Live dealer games are available
Negatives
Terms and Conditions are not present on the website
No responsible gambling tools
Customer Support only available via Telegram Messaging App
In order to ensure the player's identity and the fact that they are over 18 years old, casino only allows customers who have made a deposit
Browse all bonuses offered by Superwin Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(0)
User reviews of Superwin Casino
This is a place to share experience with Superwin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough reviews
Rated by 0 users
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Safety Index explained
Safety Index of Superwin Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Superwin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.1/10
One of smaller casinos, based on our research and estimates
No general Terms and Conditions
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
This casino does not have any publicly available general Terms and Conditions, which means it does not specify the rules that should be followed when playing at it.
Other factors
Operates with an unverifiable license
Slow or bad customer support
Complaints about Superwin Casino and related casinos (1)
