OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods

Matej L.

09/2025

Read our Superbet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

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Pros and cons

Good selection of games
Phone support available
Mobile casino app for Android and iOS
Live chat support is available 24/7
Various responsible gaming options available
Live dealer games are available

Company focuses on sports betting rather than the casino

Games

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 13 Not Available: 2

Game providers

Show all (30)

Payment methods

Transaction limits

Withdrawal limits

1,000,000 din

per day

Win limits

10,000,000 din

Per spin

Language options

Website

Available in 1 language

Serbian

Live chat

Available in 2 languages

EnglishSerbian

Customer support:

Available in 2 languages

EnglishSerbian

Licensing authorities

Serbia111323499
Verified

Casino screenshots

Superbet Casino Review

When reviewing and assessing Superbet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers have carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Superbet Casino has a High Safety Index of 8.7, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Carry on reading our Superbet Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index – Superbet Casino fairness and safety

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Superbet Casino Terms and Conditions as part of our review of Superbet Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.

Considering our estimates and the factual data we have collected, Superbet Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

To our knowledge, Superbet Casino is absent from any significant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in Superbet Casino having a Safety Index of 8.7, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

T&Cs of Superbet Casino evaluated

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Superbet Casino during our review.

Superbet Casino player complaints

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 983 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Superbet Casino user reviews and feedback

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

Based on the 6 user reviews of Superbet Casino in our database, it has a Good User feedback score. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Company information and licenses of Superbet Casino

Superbet Casino is in the ownership of ACT 4 BET d.o.o. Beograd – Novi Beograd and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.

Superbet Casino holds a gambling license in Serbia.

Withdrawal limits, win limits, and payment method options

Superbet Casino supports 6 payment methods. This includes: VISA, Mastercard, Bank transfer, Pošta Srbije, DinaCard, PaySpot (Serbia).

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits	Win limits
RSD 1,000,000 per day	RSD 10,000,000 per spin

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. Languages and customer support options available at Superbet Casino are displayed in the table below.

Language	Website	Customer support	Live chat
English			24/7
Serbian			24/7

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Superbet Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Superbet Casino as good.

Casino games and slots available at Superbet Casino

Superbet Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.

The casino's game library includes titles from 30 providers. This includes Pragmatic Play, Playson, Evoplay, BGaming, GameArt, Endorphina, Wazdan, Red Rake Gaming, 1X2 Gaming, Relax Gaming, Betgames, Greentube, Inspired Gaming, Ela Games, Platipus, Kajot, Swintt, BF Games, Fazi, Aviatrix, Spribe, Gamomat, Golden Race, CT Interactive, Games Global, PatePlay, Bragg Gaming, EGT Digital, Hacksaw Gaming, Amusnet.

Bonuses and codes offered by Superbet Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Currently, our database has the following bonus from Superbet Casino:

100 EXTRA SPINS on Shining Crown

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

Owner ACT 4 BET d.o.o. Beograd – Novi Beograd
Established 2023
Estimated annual revenues > $20,000,000

Casino Bonuses

Superbet Casino bonuses

Browse all bonuses offered by Superbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews

User reviews of Superbet Casino

This is a place to share experience with Superbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 6 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Djahvan

Silver

Brazil

• 1 year ago

Very good. Everything has always worked out well.
You can spin a round every day, the winnings go into the real balance, I've won a lot with these spins. No need to wager the deposit.

Immediate withdrawal
Saque imediato
Chance of free spins every day.Bo
Chance de giros gratis todo dias.Bo
Great variety
Grande variedades

There are hardly any casino bonuses
Quase não existe bônus pra casino

Luiza777

Bronze

Brazil

• 1 year ago

I was playing here this week and was impressed by the large number of games, offering a great mix of slots, table games and live options. However, I found their payment methods a little limited and slow, and customer support was also slow to respond. Although the games are fantastic, the payment and support aspects could definitely be improved.

Good design
Bom design
Long list of games
Longa lista de jogos

Few payment methods
Poucos metodos de pagamentos

controller8

Silver

Brazil

• 1 year ago

It's a pleasure to talk about Superbet. I consider it the best on the Brazilian market at the moment.

RTP is fair, customer service is great. Withdrawals are paid quickly.

NikolaV

Bronze

Egypt

• 2 years ago

Apart from Jokic's advertisement, there is nothing worth mentioning, don't waste your time.

Pleasant support
Prijatan support

Extremely bad RTP.
Izuzetno los RTP.
A small number of providers
Mali broj provajdera
There is no cashback or similar bonuses
Ne postoji cashback niti slicni bonusi
The design of the site, as well as everything else related to it, seems amateurish
Dizajn sajta kao i sve ostalo vezano za isti deluje amaterski

Hyperbolic

Diamond

Serbia

• 2 years ago

Superbet is a relatively new bookmaker, created from the closed Planetwin365.rs. It is also "land-based" with several payment points in most cities in Serbia. Like other Serbian bookmakers/casinos, it doesn't have a big offer of bonuses and promotions, compared to the world's online casinos. But as far as payment security is concerned, here your money is as safe as if it were in the bank. And this is a common feature of all Serbian casinos. In case of winning, be sure that you will be paid. The state guarantees. There is no reading of T&C, sending email and correspondence with customer service. Because this is a land-based bookmaker, payment and withdrawal is mainly at the branch counters. it also exists online, but it is currently more experimental. Because the average player from Serbia plays exclusively in branches. "oldschool gambilng", no account, no bonus. You come, pay, play, and if you win, payout immediately!! The slot offer is somewhat symbolic. But that's why sports betting has a better offer than most of the world's bookmakers.

maximum security and guarantee of the funds paid and possible profit
maksimalna sigurnost i zagarantovanost uplaćenih sredstava i eventualnog dobitka
sports betting odds better than in most world bookmakers. very good offer of various combinations (winner of the match total goals)
kvote na sportsko klađenje bolje negoli u većini svetskih bookmakers. veoma dobra ponuda raznih kombinacija ( pobednik meča ukupno golova)
freebet without conditional turnover!!!
freebet bez uslovnog obrta!!!

the casino looks more than modest. 3-4 providers with reduced RTP games.
kazino izgleda više nego skromno. 3-4 provajdera sa igrama sa smanjenim RTP .
customer service looks like it's their first day on the job. as if they don't have any authority, so they all have to "ask the boss, when he comes back from the break" seems quite amateurish, and with all their informal address a little comical
korisnička služba izgleda kao da im je prvi dan na poslu. kao da nemaju nikakvih oovlašćenja, pa sve moraju da "pitaju šefa, kad se vrati sa pauze" deluje prilično amaterski,a sa sve njihovim neformalnim obraćanjem i malo komično

RealTalk

Bronze

Finland

• 3 years ago

There is no such offer as 200 free gates of olympus spins

Safety Index explained

Safety Index of Superbet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Superbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.7/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Other factors

Low win limit: 10,000,000 din / spin or game round

Complaints about Superbet Casino and related casinos

(7)

7All0Opened2Unresolved0Resolved5Rejected

Complaints directly about Superbet Casino

Our verdict Player stopped responding

Player is facing a delayed withdrawal.

The player from Austria had been waiting two weeks for her withdrawal request and had continued to receive the same responses from customer support. She expressed frustration over the delay in processing her payout. The Complaints Team had been unable to proceed with the investigation due to a lack of response from her. Consequently, the complaint was closed.

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Closed Submitted: 06 Aug 2025

Disputed amount: €500

Our verdict Other

Player accuses casino of manipulation and demands refund.

The player from Brazil reported that the casino's website manipulated game outcomes, resulting in bugs, restarts, and loss of winnings, including a significant deposit of 4000 BRL. The player accused Superbet of fraud and requested a refund due to these irregularities that had occurred multiple times during gameplay. The issue was rejected by the Complaints Team after the player requested to close the complaint, indicating a decision to not pursue further assistance.

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Closed Submitted: 09 Jan 2025

Disputed amount: 3,999 R$

Our verdict Insufficient evidence from player

Player's winnings are uncredited and casino is unresponsive.

The player from Brazil placed a 200 reais bet on the Spaceman game and reported a win of 1170 reais that was not credited to their balance. The Complaints Team requested evidence of the win to address the issue with the casino. However, the player was unable to provide the necessary supporting documentation to substantiate the claim. As a result, the complaint was closed due to insufficient evidence to compel the casino to reevaluate its position.

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Closed Submitted: 17 Sep 2024

Disputed amount: 1,170 R$

Our verdict Player stopped responding

Player's withdrawal has been delayed.

The player from Brazil was unable to withdraw his $180 winnings after making a $100 deposit and playing slots. The Complaints Team had attempted to gather more information by asking the player about previous withdrawals, KYC verification, and the status of any active bonuses. However, due to the player's lack of response to these inquiries, the investigation could not proceed, leading to the rejection of the complaint.

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Closed Submitted: 05 Sep 2024

Disputed amount: 180 R$

Our verdict Insufficient evidence from player

Player experiences slot freezing and support issues.

The player from Brazil experienced freezing issues on the 3 Pots slot at Super Bet casino, particularly when a bonus was about to be awarded. Despite having provided screenshots to support and maintaining consistent communication since Thursday, she could no longer access the support area. The Complaints Team reviewed the player's case but concluded that the evidence provided, primarily screenshots, was insufficient to demonstrate any wrongdoing by the casino. As a result, the case was closed due to a lack of verifiable evidence.

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Closed Submitted: 05 Aug 2024

Disputed amount: 1,500 R$

Our verdict No reaction

Player’s account has been closed.

The player from Romania had his account closed and money confiscated after the casino requested multiple selfies for verification. Despite providing the requested information, the casino claimed he had provided incorrect details and refused his withdrawal request. The Complaints Team attempted to contact the casino for clarification, but no response was received. Consequently, the complaint was marked as unresolved, and the casino's rating was affected negatively.

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Unresolved Submitted: 02 Jul 2024

Disputed amount: 12,780 lei

Our verdict No reaction

Player’s account has been closed.

The player from Romania had registered with Superbet, deposited money, and placed sports bets. When he attempted a withdrawal, he was asked for a selfie, which resulted in the account being closed without explanation despite multiple verification attempts. The player sought his winnings and an explanation for the closure. Despite multiple attempts to contact the casino for clarification and resolution, no response was received. Consequently, the complaint was closed as unresolved.

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Unresolved Submitted: 27 Jun 2024

Disputed amount: 6,277 lei

Discussion