SugarHouse Casino Review

Our independent casino review team has taken a detailed look at SugarHouse Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. SugarHouse Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Continue reading our SugarHouse Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of SugarHouse Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of SugarHouse Casino, we have looked closely into the Terms and Conditions of SugarHouse Casino and reviewed them. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

According to our approximate calculation or collected information, SugarHouse Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we know, no relevant casino blacklists include SugarHouse Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

In our comprehensive review of all relevant aspects, SugarHouse Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

SugarHouse Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of SugarHouse Casino to be mostly fair.

Player complaints about SugarHouse Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

SugarHouse Casino user feedback and reviews

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

So far, we have received only 2 player reviews of SugarHouse Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.

SugarHouse Casino company data and licenses

SugarHouse Casino is owned by Rush Street Interactive PA LLC ("RSI") and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

SugarHouse Casino has a gambling license issued by Pennsylvania Gaming Control Board in Pennsylvania.

Win and withdrawal limits, payment options

SugarHouse Casino accepts deposits via 14 payment methods. This includes: VISA, Mastercard, Trustly, PayPal, American Express, Online bank transfer, VIP Preferred, Play+, Venmo, Vanilla, Check (Cheque), ACH, PayNearMe, CashAtCage.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at SugarHouse Casino.

Language	Website	Customer support	Live chat
English			24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SugarHouse Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of SugarHouse Casino as fast and professional.

SugarHouse Casino slots and casino games

SugarHouse Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games, Live shows.

Games from 35 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, IGT, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Nextgen Gaming, Bally, Lightning Box, 2By2 Gaming, High 5 Games, Inspired Gaming, Gameburger Studios, Slingo, Fantasma Games, Origins (playtech), Neon Valley Studios, Pulse 8 Studios, Konami, Fortune Factory Studios, Gold Coin Studios, Everi, Spin Games, Games Global, Incredible Technologies, Light & Wonder, DGC (Digital Gaming Corporation), Foxium, Rarestone gaming, AGS, Pixiu Gaming, Circular Arrow, Reel Play.

Bonuses and codes offered by SugarHouse Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from SugarHouse Casino in our database, listed in the 'Bonuses' section of this page.