HomeOnline CasinosSugarHouse Casino Review
SugarHouse Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (14)
  • VISA
  • Mastercard
  • Trustly
  • PayPal
  • American Express
  • Online bank transfer
  • Venmo
  • VIP Preferred
Withdrawal limits
Not Limited for USD
Rush Street Interactive PA. LLC
2019
> $5,000,000
OverviewBonusesUser reviews2Safety Index explainedDiscussion1Payment methods14
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SugarHouse Casino Review

Our independent casino review team has taken a detailed look at SugarHouse Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. SugarHouse Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Continue reading our SugarHouse Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Fairness and safety of SugarHouse Casino

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of SugarHouse Casino, we have looked closely into the Terms and Conditions of SugarHouse Casino and reviewed them. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

According to our approximate calculation or collected information, SugarHouse Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

As far as we know, no relevant casino blacklists include SugarHouse Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

In our comprehensive review of all relevant aspects, SugarHouse Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

SugarHouse Casino Terms and Conditions

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of SugarHouse Casino to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about SugarHouse Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

SugarHouse Casino user feedback and reviews

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

So far, we have received only 2 player reviews of SugarHouse Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

SugarHouse Casino company data and licenses

SugarHouse Casino is owned by Rush Street Interactive PA LLC ("RSI") and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

SugarHouse Casino has a gambling license issued by Pennsylvania Gaming Control Board in Pennsylvania.

Note: SugarHouse Casino is associated with land-based casinos or betting businesses. Based just on the online casino website, this casino would have a lower Safety Index than it now gets from us. However, due to the availability of brick-and-mortar venues and the credibility they bring to the online casino, its Safety Index has been slightly increased.

Win and withdrawal limits, payment options

SugarHouse Casino accepts deposits via 14 payment methods. This includes: VISA, Mastercard, Trustly, PayPal, American Express, Online bank transfer, VIP Preferred, Play+, Venmo, Vanilla, Check (Cheque), ACH, PayNearMe, CashAtCage.

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. In the table below, you can see an overview of language options at SugarHouse Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at SugarHouse Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of SugarHouse Casino as fast and professional.

SugarHouse Casino slots and casino games

SugarHouse Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Other card games, Other games, Crash games, Live shows.

Games from 35 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, IGT, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), Nextgen Gaming, Bally, Lightning Box, 2By2 Gaming, High 5 Games, Inspired Gaming, Gameburger Studios, Slingo, Fantasma Games, Origins (playtech), Neon Valley Studios, Pulse 8 Studios, Konami, Fortune Factory Studios, Gold Coin Studios, Everi, Spin Games, Games Global, Incredible Technologies, Light & Wonder, DGC (Digital Gaming Corporation), Foxium, Rarestone gaming, AGS, Pixiu Gaming, Circular Arrow, Reel Play.

Bonuses and codes offered by SugarHouse Casino

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from SugarHouse Casino in our database, listed in the 'Bonuses' section of this page.

Note: In case you are looking for more information about this casino's bonus offers, visit our SugarHouse Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (14)
  • VISA
  • Mastercard
  • Trustly
  • PayPal
  • American Express
  • Online bank transfer
  • Venmo
  • VIP Preferred
Withdrawal limits
Not Limited for USD

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
No scratch cards
No eSports betting
Crash games

Language options

English website
English customer support
English live chat

Game providers
Show all (35)

  • NetEnt
  • Playtech
  • IGT
  • Big Time Gaming
  • Scientific Games
  • Red Tiger Gaming
  • Play'n GO
  • Bally

Positives

  • Various responsible gaming options available
  • Mobile casino app for Android and iOS
  • Unlimited withdrawals
  • Payments by PayPal are available

Negatives

  • Limited choice of payment methods

Interesting facts

  • Casino only for residents of the state of Pennsylvania
  • Players must be 21 or over
  • The company focuses on both casino and sports betting
Author & Guarantor: Michal Vicente Last updated: 23 Jul 2024 Anything incorrect or missing? Let me know
Casino Bonuses

SugarHouse Casino bonuses

Browse all bonuses offered by SugarHouse Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (2)

User reviews of SugarHouse Casino

This is a place to share experience with SugarHouse Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

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Nobody has submitted a written review of SugarHouse Casino yet

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Safety Index explained

Safety Index of SugarHouse Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of SugarHouse Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about SugarHouse Casino and related casinos (0)

0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints

We do not have any complaints about SugarHouse Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

SugarHouse Casino Discussion

Discuss anything related to SugarHouse Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

SugarHouse Casino payment methods

Currencies
USD
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