Matej Novota is Casino Guru's Head of Casino Research. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's...
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Matej N.
Author
Matej Novota
Head of Casino Research
Matej Novota is Casino Guru's Head of Casino Research. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's...
For this review, our independent casino review team put STS Casino UK through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. STS Casino UK has a Very high Safety Index of 9.7, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Find out if STS Casino UK is the right casino for you by reading the rest of our review.
Is STS Casino UK fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of STS Casino UK, we thoroughly read and reviewed the Terms and Conditions of STS Casino UK. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
According to our approximate calculation or collected information, STS Casino UK is a large online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention STS Casino UK. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, STS Casino UK has achieved a Safety Index of 9.7, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
STS Casino UK T&Cs
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of STS Casino UK during our review.
STS Casino UK player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
STS Casino UK user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 1 player review so far. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
STS Casino UK is owned by STS.BET Limited and has estimated revenues exceeding $20,000,000 per year. This makes it a big online casino on our scale.
STS Casino UK has been granted a gambling license in United Kingdom issued by United Kingdom Gambling Commission.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
GBP 20,000 per day
No win limit
GBP 600,000 per month
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. You can find languages available at STS Casino UK in the table below.
Language
Website
Customer support
Live chat
English
24/7
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We believe customer support is very important as it provides assistance should you encounter any problems with registration at STS Casino UK, managing your account, withdrawals, or other matters. STS Casino UK has a good customer support, judging by the results of our testing.
STS Casino UK casino games and slots
STS Casino UK offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, eSports betting, Other games.
Casino games from 14 game providers are offered. This includes NetEnt, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Thunderkick, Playson, ELK Studios, 1X2 Gaming, Iron Dog Studio, Relax Gaming, Greentube, Real Dealer Studios, Switch Studios.
STS Casino UK bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from STS Casino UK in our database:
50 EXTRA SPINS (£0.1/each)
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
STS.BET Limited
Established
2019
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of STS Casino UK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at STS Casino UK. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Most popular games
Gates of Olympus
by Pragmatic Play
Sugar Rush
by Pragmatic Play
Sweet Bonanza
by Pragmatic Play
Sugar Rush 1000
by Pragmatic Play
Gates of Heaven
by Pragmatic Play
Fury of Anubis
by Pragmatic Play
Starlight Princess
by Pragmatic Play
Bigger Bass Bonanza
by Pragmatic Play
Big Bass Bonanza
by Pragmatic Play
Book of Dead
by Play'n GO
Fortune of Olympus
by Pragmatic Play
Big Bass Bonanza 1000
by Pragmatic Play
User reviews
User reviews of STS Casino UK
This is a place to share experience with STS Casino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 1 user
Very positivePositiveNeutralNegativeVery negative
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• 3 years ago
New casino with good outlook. No luck and lost many deposit, and try to cashout some small amount. No one ask any document, on profile impossible to check is my cashout pending or proceed already. No email notification either. Support dont understand if i give feedback to poor, just ask again and again what is issue. Dont even be sorry about bad luck run. Many slots not open android phone.
Website looks ok
Cannot check cashout status
Slow cashout proceed
Not sure if need some document (kyc) ?
Unfrienly and helpless support
Discussion
STS Casino UK discussion
Discuss anything related to STS Casino UK with other players, share your opinion, or get answers to your questions.