Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
OverviewBonusesUser reviewsSafety Index explainedDiscussionPayment methods
Matej L.
Author
Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
Company focuses on sports betting rather than the casino
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 3
Not Available: 12
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 3
Not Available: 5
Game providers
Payment methods
Show all
(28)
Payment methods (28)
Transaction limits
Withdrawal limits
Not limited for PLN
Win limits
500,000 zł
Per spin
Language options
Website
Available in
1 language
Polish
All languages (1)
Polish
Live chat
Available in
1 language
Polish
All languages (1)
Polish
Customer support:
Available in
1 language
Polish
All languages (1)
Polish
Licensing authorities
No license
Casino screenshots
STS Casino Review
Our expert team set out to review STS Casino from all angles. We used our casino review methodology to find out what makes it tick and where it misses the mark. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. STS Casino scored a High Safety Index of 8.7, which is why it could be considered a favorable option for most players in terms of fairness and safety. Read our STS Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of STS Casino – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of STS Casino, we meticulously evaluated and analyzed the Terms and Conditions of STS Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, STS Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature STS Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
Taking into account all factors in our review, STS Casino has scored a Safety Index of 8.7, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of STS Casino
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of STS Casino during our review.
Player complaints regarding STS Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
User feedback and reviews of STS Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected a review from one player, STS Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company information
STS Casino is owned by STS S.A., and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.
As far as we are aware, STS Casino has not been granted any official gambling license.
Note: STS Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.
Payment options, withdrawal limits and win limits
STS Casino supports 28 deposit methods. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, Przelewy24, PayPal, Bank transfer, ApplePay, Santander, PayU Global, blik, PKO Bank Polski, DIMOCO, Braintree, Tpay, Neopay, Bank Pekao, Bank Millennium, BNP Paribas, Velobank, ING Bank, inteligo, mBank, Pocztowy 24, Nest Bank, Revolut, Aion.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited
PLN 500,000 per spin
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The options available at STS Casino can be seen in the table below.
Language
Website
Customer support
Live chat
Polish
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at STS Casino, your account, withdrawals, or anything else. According to our tests and collected information, STS Casino has a good customer support.
Slots and casino games at STS Casino
Players can enjoy these types of casino games at STS Casino: Betting, Live games, eSports betting, Virtual sports, Live baccarat, Other live games, Live poker.
Casino games supplied by 3 game providers are available. This includes Betgames, Twain Sport, STS.
STS Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from STS Casino in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
STS S.A.
Established
1997
Estimated annual revenues
> $20,000,000
Casino Bonuses
STS Casino bonuses
Browse all bonuses offered by STS Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
User reviews of STS Casino
This is a place to share experience with STS Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
New casino with good outlook. No luck and lost many deposit, and try to cashout some small amount. No one ask any document, on profile impossible to check is my cashout pending or proceed already. No email notification either. Support dont understand if i give feedback to poor, just ask again and again what is issue. Dont even be sorry about bad luck run. Many slots not open android phone.
Website looks ok
Cannot check cashout status
Slow cashout proceed
Not sure if need some document (kyc) ?
Unfrienly and helpless support
Safety Index explained
Safety Index of STS Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of STS Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index