Starzbet Casino - Player’s withdrawal is delayed.

I have made a withdrawal of INR 1875 and starzbet is saying that they have paid the amount but the amount is not credited yet to my account and they are not ready to solve this issue not providing a solution either

Dear atul29821,

Thank you very much for submitting your complaint. Thank you very much for submitting your complaint. Before we proceed with further investigation, could you please post the casino's website link here in this thread so we can assign the complaint to the correct casino?

I will be patiently waiting for your reply.

Best regards,

Kristina

starzbet-in.com

The website link is

starzbet-in.com

Also my friend is facing the issue and also last month I have faced the same issue...the issue is in their withdraw method they approved the withdrawal marked it paid without paying it..and they did it to my friend as well and in the last month as well, also I have checked one of my friends is facing the issue that they approved and crossed it in paid section means they didn't marked it paid and they said the withdrawal method is not available and starzbet silently scammed me and my friend they deliberately marked it paid and didn't paid the money , they are facing issue with withdrawal so how can they pay my money I have some screenshot and also the statement which I have send them as well but they are not willing to give me a solution

Thank you for your reply, atul29821. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?
• Did you pass the KYC verification?

Thank you.

Dear atul29821,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Kristina
Casino.Guru