Slotum Casino - Player is having difficulties with withdrawal.

I make deposit by credit card and when i try make withdrawal they cancel it and ask le to use some other method. Skrill or Neteller. I cannot create account on thise methods so they dont wanna pay my winning.

I see they have bank transfare option but minimum is 500 euros! Minimun deposit is 20 euro.

So this is kind of trap?

Dear Jarmo,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Several factors such as geolocation, and contracts with the payment providers might have a major influence in cases like this.

Unfortunately, I don’t see how we could help you here. Since the casino has offered you an alternative, I can only recommend you cooperating with the casino and consider using suggested payment methods or the bank transfer, otherwise you won’t receive your winnings.

Best regards,

Kristina

Yes problem solved but only when i open Skrill account.

At least you can add some minus reputation to casino make this cashout so difficult.

Do you think 500€ minimum is fair to bank transfer? Its not about country issue, casino can put this minimum just what they want.

Before i see max 100€ and even that is not fair.

Jarmo, do I understand correctly, that you managed to withdraw your winnings?

Yes, the lift was successful after the difficulties.

Thank you for your confirmation. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.