HomeComplaintsSlotman Casino - Player’s complaining about technical glitches.

Slotman Casino - Player’s complaining about technical glitches.

Amount: €200

Slotman Casino
Safety Index:High
Submitted: 03 Apr 2020 | Case closed : 14 Apr 2020
Case closed Our verdict

Other

REJECTED

Case summary

4 years ago

The player from Ireland is experiencing technical difficulties which led to his account’s closure. We rejected this case as the player has closed his account already.

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4 years ago

There slots are a scam every time I hit a bonus the casino logs you out straight away when I log back in the bonus giv me o wins there there software is a fix and when i delete my account account da tried taking money out off my account without my permission this’s casino is a frud run a mile are your Bank account will be clean out blacklist this casino to save people losing there money ty

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4 years ago

Dear Sean,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Please could you clarify if your account has been closed already or is it still opened? Are there any funds being held by the casino? Furthermore, could you forward any relevant evidence regarding technical glitches to my email address petronela.k@casino.guru? I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you.

Best regards,

Petronela

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4 years ago

I finally got them to delete my account there casino is a scam/ blacklisted 

Edited
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4 years ago

Dear Sean,

Once again, I’m sorry to hear about your negative experience. Since you have closed your account, I’m afraid there is not much we could do for you. If there is anything else, please do not hesitate to contact us, otherwise I will be forced to reject your complaint. Thank you for your understanding. 

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4 years ago

As the player has closed his account already, we’re not able to proceed with a further investigation or suggest possible solutions. We’re rejecting this case.

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