The player from Nova Scotia had been waiting for a withdrawal of 400 for two weeks and felt scammed, expressing relief that only 40 had been deposited. The Complaints Team had attempted to gather more information regarding the player's account verification and the nature of his winnings. However, due to a lack of response from the player, the complaint was unable to be investigated further and was rejected.
Slotexo Casino - Player’s withdrawal is delayed.
Amount: Can$400
Slotexo Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.2
Slotexo Casino has a Safety Index of 7.2, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 weeks ago
Sensitive attachment
Sensitive attachment
1 month ago
I been waiting for withdrawal of 400 for 2 week now, not expecting to get, I feel I got scammed, glad only put 40 in.
Public
Public
1 month ago
Hello paqsm11,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Slotexo Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
