Dominika is part of Casino Guru's casino analyst and complaint specialist team, whose invaluable contribution involves curating our extensive casino list and enhancing the database with pertinent details. During her studies in translation and interpreting, Dominika actively participated in translati...
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Dominika L.
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Dominika Lakotova
Casino & Affiliate Communication Specialist
Dominika is part of Casino Guru's casino analyst and complaint specialist team, whose invaluable contribution involves curating our extensive casino list and enhancing the database with pertinent details. During her studies in translation and interpreting, Dominika actively participated in translati...
To find out what Simba Games Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.
Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Simba Games Casino achieved a Very high Safety Index of 9.0. This earns it a place among our top-rated casinos for fairness and safety. Read our Simba Games Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Simba Games Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Simba Games Casino, we have looked closely into the Terms and Conditions of Simba Games Casino and reviewed them. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Based on our estimates or gathered data, Simba Games Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we are aware, no relevant casino blacklists mention Simba Games Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, Simba Games Casino has achieved a Safety Index of 9.0, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Simba Games Casino is interconnected with 49 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Simba Games Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Our Simba Games Casino T&Cs review
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Simba Games Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Complaints from Simba Games Casino players
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.
We currently have 4 complaints directly about this casino in our database, as well as 18 complaints about other casinos related to it. Because of these complaints, we've given this casino 484 black points in total, out of which 484 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Simba Games Casino user feedback and reviews evaluated
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 3 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company data
Simba Games Casino is owned by Kinetic Digital and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.
Simba Games Casino has been granted a gambling license in Germany issued by Gemeinsame Glücksspielbehörde der Länder.
Payment methods, win and withdrawal limits
Simba Games Casino supports 6 payment options. This includes: Skrill, Neteller, PaysafeCard, Payz (ecoPayz) , ApplePay, Klarna.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Simba Games Casino in the table below.
Language
Website
Customer support
Live chat
English
German
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Simba Games Casino, managing your account, withdrawals, or other matters. Simba Games Casino has an average customer support, judging by the results of our testing.
Casino games and slots available at Simba Games Casino
Simba Games Casino offers these types of casino games: Slots, Jackpot games.
Casino games from 25 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Merkur Gaming, Blueprint Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Booming Games, Relax Gaming, edict, Greentube, Synot Games, Hölle games, Peter & Sons, Gamomat, Apparat Gaming, Games Global, Bragg Gaming, Reel Time Gaming, Hacksaw Gaming.
Bonuses and codes offered by Simba Games Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
We currently have 1 bonus from Simba Games Casino in our database:
50 EXTRA SPINS on Book of Dead
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Kinetic Digital
Operator
Skill On Net Limited
Platform
SkillOnNet
Established
2015
Estimated annual revenues
< $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Simba Games Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Simba Games Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 2
Not Available: 13
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 0
Not Available: 8
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Simba Games Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Simba Games Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for EUR
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
EUR
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
German
All languages (1)
German
Live chat
Available in
2 languages
EnglishGerman
All languages (2)
English
German
Customer support:
Available in
2 languages
EnglishGerman
All languages (2)
English
German
Live chat rating
Subpar
Based on 4 tests
Date and tester
Rating
26 Feb 2025
Michaela S.
Subpar
21 Mar 2024
Michaela S.
Subpar
30 May 2023
Burak O.
Subpar
20 Dec 2022
Maria P.
Subpar
E-mail support rating
Subpar
Average response time: 1d
Based on 1 test
Date and tester
Response time
Rating
26 Jan 2026
Mirka D.
1d
Subpar
User reviews
User reviews of Simba Games Casino
This is a place to share experience with Simba Games Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 3 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 1 year ago
No response to my requests, my withdrawal has not been processed, all documents had to be emailed as the upload on the site does not work. My withdrawal has been delayed for more than a week with no explanation.
It has been more than a month and my withdrawal has not been processed. I did receive and email.more than a week ago from Simba Casio advising that they withdrawal had been approved but no payment has been made to me.
Withdrawal not processed
• 3 years ago
Disaster site no live help no email help no email confirmation no place where to send docs in personal area
Nice layout lots games id love to play
No live chat no email responce a nighmare screen and no where to send docs on personal area
• 4 years ago
Simba Games is such a fine gambling platform. What is great so much about is their impressive security technology. Based on their background, they are one of the most trusted names in the world of online casino regulation because of their UK Gambling Commission licence, so that says so much about them, right? Plus, just also learned that their RNGs are 100% accurate because of the verification process from iTech Labs.
Discussion
Simba Games Casino discussion
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