The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeOnline casinosRoyal Coala Casino review
Royal Coala Casino review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Warnings (1)
Important (2)
Visit Casino
Payment methods
Show all (18)
  • Skrill
  • Neteller
  • PaysafeCard
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • Bank transfer
  • Flexepin
Withdrawal limits
 per month
€7,000
 per day
€500
Famagousta B.V.
Famagousta B.V.
2025
< $1,000,000
OverviewBonusesUser reviews2Safety Index explainedDiscussion1Payment methods18
Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (18 to 24 months).
Important: Win limit of C$5,000 per day This casino has a win limit rule. You will not be able to win more than C$5,000 per day.

Royal Coala Casino Review

In this review, Royal Coala Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Royal Coala Casino scored a substantial shortfall in fairness and safety, as reflected by its Very low Safety Index of 1.9. Proceed with reading our Royal Coala Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Royal Coala Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Royal Coala Casino, we read and assessed Terms and Conditions of Royal Coala Casino in-depth. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

According to our approximate calculation or collected information, Royal Coala Casino is one of smaller online casinos. In proportion to its size, it has received complaints with a very high total value of disputed winnings. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

To our knowledge, Royal Coala Casino is absent from any significant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All of that, together with other factors considered in our review, has resulted in Royal Coala Casino having a Safety Index of 1.9, which is a Very low value. We strongly recommend players to stay away from this casino and look for one with a higher Safety Index.

T&Cs of Royal Coala Casino evaluated

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Royal Coala Casino to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Royal Coala Casino player complaints

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 238 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Royal Coala Casino user reviews and feedback

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

However, this casino does not have a User feedback score yet. We only calculate it once a casino has at least 10 reviews, but have only received 1 player review of Royal Coala Casino so far. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Company information and licenses of Royal Coala Casino

Royal Coala Casino is in the ownership of Famagousta B.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

Royal Coala Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Withdrawal limits, win limits, and payment method options

Royal Coala Casino supports 18 payment methods. This includes: Skrill, Neteller, PaysafeCard, Mastercard, VISA, Bitcoin (BTC), Bank transfer, Flexepin, USD Coin (USDC), Litecoin (LTC), Tether (USDT), Bitcoin Cash (BCH), Jetonbank, Ethereum (ETH), LuxonPay, Cashlib, Jeton Cash, MiFinity.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits Win limits
EUR 500 per day EUR 50,000 lifetime net win limit
EUR 7,000 per month EUR 5,000 daily net win limit
USD 5,000 daily net win limit
CAD 5,000 daily net win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Customer support and language options

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Royal Coala Casino are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
Portuguese Yes No No
German Yes No No
Finnish Yes No No
Italian Yes No No
French Yes No No
Norwegian Yes No No

To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Royal Coala Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Royal Coala Casino has an average customer support.

Royal Coala Casino casino games and slots

Royal Coala Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 68 providers. This includes Novomatic, Apricot (Microgaming), TaDa Gaming, Yggdrasil Gaming, Betsoft Gaming, Playson, Evoplay, BGaming, GameArt, Endorphina, Red Rake Gaming, Tom Horn, Belatra Games, Booongo (BNG), MrSlotty, 7777 gaming, Smartsoft Gaming, Concept Gaming, Slotopia, InBet Games, Lucky Streak, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, Apollo Games, Aviatrix, NetGaming, Elbet, Spribe, OneTouch, Kiron Interactive, iMoon, Casino Technology, CT Gaming, Triple Profits Games (TPG), Betsolutions, Medialive, Mascot Gaming, Vivo Gaming, Spinoro, Zeus Play, PGsoft (Pocket Games Soft), Cool Games, Salsa Technology, Games Inc., Nucleus Gaming, FunTa Gaming, Live Games, Espresso Games, Fugaso, Felix Gaming, Caleta Gaming, Fazi, F*Bastards, Superlotto Games, LottoInstantWin (LiW), Gamzix, Kalamba Games, Vibra Gaming, Funky Games, Triple Cherry, 7Mojos, EURASIAN (EA) Gaming, Netgame, XPG (xprogaming), Orbital Gaming, Ka Gaming.

Royal Coala Casino bonuses and promo codes

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Royal Coala Casino, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Royal Coala Casino bonuses.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (18)
  • Skrill
  • Neteller
  • PaysafeCard
  • Mastercard
  • VISA
  • Bitcoin (BTC)
  • Bank transfer
  • Flexepin
Withdrawal limits
 per month
€7,000
 per day
€500

Games

Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (7)
English customer support
English live chat

Game providers

Show all (68)
  • Betsoft Gaming
  • TaDa Gaming
  • Novomatic
  • Apricot (Microgaming)
  • Yggdrasil Gaming
  • Tom Horn
  • Evoplay
  • BGaming

Casino screenshots

royal_coala_casino_game_gallery_desktop
royal_coala_casino_promotions_desktop
royal_coala_casino_game_gallery_mobile
royal_coala_casino_promotions_mobile

Positives

  • Live dealer games are available

Negatives

  • Bonuses not available for all countries
  • Terms and conditions against fair gambling
  • Maximum net winnings per account are limited to €50,000
  • Limited responsible gaming options
  • Live chat support is not available 24/7
Casino Bonuses

Royal Coala Casino bonuses

Browse all bonuses offered by Royal Coala Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (2)

User reviews of Royal Coala Casino

This is a place to share experience with Royal Coala Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough data

Rated by 2 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 2 days ago
I really dont understand all the hate, bad reviews and rating of royal coala! Ive had a very positive experience with them. Ive won, ive lost but ive always been paid!
  • Great customer service
  • Winnings always paid
  • Great bonuses
  • Would like Hacksaw games to be available but other than that all good.
• 5 months ago
After completing full KYC, including ID, selfie, and bank statement, I requested a withdrawal of €475 on Wednesday, 30 July 2025. The casino confirmed my documents were verified, and there were no outstanding issues.

However, after several days of no movement and vague updates blaming "increased workflow," I received an email stating my withdrawal was cancelled and the €475 removed from my balance due to an alleged breach of their Terms & Conditions. The reasons listed were extremely broad — covering VPN use, forged documents, bonus abuse, or other violations — but no evidence or specific accusation was provided.

I deny all of the accusations:
• I did not use a VPN
• I did not submit forged documents (they were approved)
• I followed all bonus rules including max bet limits and withdrawal caps

The casino has since refunded only €25 back to my account — a completely arbitrary amount that further suggests this is a bad-faith confiscation.

To make matters worse, live chat support has refused to discuss the issue, saying it’s "not their department."

This feels like a stall tactic followed by a blanket excuse to avoid paying legitimate winnings. I’ve also previously withdrawn without issue from their sister site (BetsBunny.io) using the same documentation.

I broke no rules, didn’t wager above the max amount, and wagered fairly using cash back of £400 with max cash out of x5 £400.

They just didn’t want to pay out
  • When it comes to it, they didn’t want to pay out
  • Insanely high cash back each day (because they know you’re not getting any winnings)
Safety Index explained

Safety Index of Royal Coala Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Royal Coala Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Very low1.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Important

Warning:Unfair maximum win rule based on the total amount of deposits
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (18 to 24 months).
Important: Win limit of C$5,000 per day This casino has a win limit rule. You will not be able to win more than C$5,000 per day.

Unfair terms and conditions

  • Use of the Martingale betting strategy may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Playing restricted games while wagering bonuses may forfeit bonus balances
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Read more
  • Max win based on deposits
    T&C copied from the casino's website (in English):
    Read more
  • Use of specific responsible gaming tools puts players at a disadvantage
    T&C copied from the casino's website (in English):
    Read more
  • Unreasonably short time frame for providing information within KYC processes
    T&C copied from the casino's website (in English):
    Read more
  • Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Claiming one too many bonuses may be seen as a T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Placing bets below specified threshold may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Read more
  • Common bonus hunting strategies may be seen as a serious T&C violation
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Low-risk play may lead to winnings being confiscated
    T&C copied from the casino's website (in English):
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Policy that might unfairly affect some players
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Use of the Martingale betting strategy may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Casino voids gaming account balances after less than two years of account inactivity
    T&C copied from the casino's website (in English):
    Read more

Other factors

  • Low win limit: C$5,000 / day (net win)
  • Low withdrawal limit: €7,000 / month

Complaints about Royal Coala Casino and related casinos

(3)
3All0Opened1Unresolved1Resolved1Rejected

Complaints directly about Royal Coala Casino

Discussion

Royal Coala Casino Discussion

Discuss anything related to Royal Coala Casino with other players, share your opinion, or get answers to your questions.

Casino Guru
We want players to understand gambling.
Payment methods

Royal Coala Casino payment methods

SkrillNetellerPaysafeCardMastercardVISABitcoin (BTC)Bank transferFlexepinJetonbankJeton CashBitcoin Cash (BCH)CashlibMiFinityLuxonPayLitecoin (LTC)Ethereum (ETH)Tether (USDT)USD Coin (USDC)

Currencies

USD, CAD, EUR, GBP, AUD, NOK, NZD
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.