Rizk Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Rizk Casino has a Very high Safety Index of 9.8, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Carry on reading our Rizk Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index – Rizk Casino fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Rizk Casino Terms and Conditions as part of our review of Rizk Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, Rizk Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we are aware, no relevant casino blacklists mention Rizk Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
On the whole, also considering other contributing factors in our assessment, Rizk Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, Rizk Casino is interconnected with 35 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of Rizk Casino.
Terms and Conditions of Rizk Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Rizk Casino during our review.
Player complaints submitted about Rizk Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 5 complaints directly about this casino in our database, as well as 44 complaints about other casinos related to it. Because of these complaints, we've given this casino 3,080 black points in total, out of which 2,371 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Rizk Casino user feedback and reviews evaluated
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Judging by the 186 user reviews given to Rizk Casino, it has a Great User feedback score. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Licenses and company data
Rizk Casino is owned by Top Games doo and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
Rizk Casino has been granted a gambling license in Croatia.
Note:Rizk Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
Rizk Casino supports 11 payment options. This includes: Skrill, Neteller, Mastercard, VISA, Maestro, Wire-transfer, Bank transfer, A-bon, Voucher, Aircash, Revolut.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at Rizk Casino in the table below.
Language
Website
Customer support
Live chat
English
Croatian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Rizk Casino, managing your account, withdrawals, or other matters. Rizk Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at Rizk Casino
Rizk Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Crash games, Other games.
Casino games from 15 game providers are offered. This includes Apricot (Microgaming), Play'n GO, Pragmatic Play, Playson, iSoftBet, Greentube, Oryx Gaming, Games Global, Reel Kingdom, EGT Digital, Synot Games, Hacksaw Gaming, Fazi, Amusnet (EGT), Spribe.
Rizk Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Rizk Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on Rizk Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by Rizk Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(186)
User reviews of Rizk Casino
This is a place to share experience with Rizk Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Rizk casino with numerous software providers, it offers a user-friendly interface and easy navigation, although the cashout times are lengthy. Overall, it's a trustworthy casino.
I really like playing at rizk. My first big win was on rizk so I will probably always play on their site. New games and providers are always being introduced. super quick approval of first withdrawal (when working hours) and after they are instant (except bank payments ofcorse). Customer support is friendly and easygoing. I would definitely recommend rizk as a place to play
Instant deposit and withdrawal (after first withdrawal),
nice looking website and easy to navigate
regular wheel of rizk when you level up
no glitching in slots or network errors
rizk races and regular weekend 100 FS for passing levels
rizk mega jackpot (progressive) - HUGE jackpots! €2.3 mil +
Good casino. It's easy for me to deposit, because they have PayPal, so that's already cool. Minimalistic design with no distractions. Haven't won't anything yet, but I'll try for a few more weeks, because I really like their product.
Very good casino during my experience, i was lucky enough to win $20,000+ more than once with Rizk. I had the money in my account in less than 7 days. Also the customer service is helpful.
Rizk used to be my favourite casino to play it. , With their speedy payouts, sports betting and default RTP slots, they were the casino that got the bulk of my bonus-free money. As of yesterday (02/24/24), however, RTP is down to 94% on PnG, Pragmatic and Games Global. To make matters worse, when questioned about the RTP change, live support actually told me that there are no different RTP versions of games and then implied that I have a gambling problem. How insulting.
Nice Design, graphics
Sportsbook
You'll get paid
Free spins are wager-free
Live support is a hassle to reach, and no guarantees you'll get anything other than a bot
Very good casino, withdrawals in time, serious, professional, all what you ask for as you just have to focus on playing, whatever you win or lose it'll only depend on you and you'll receive your money whatever happens and no matter how big are your winnings.
The support was not kind with me one time. It was quit sad as I made a withdrawal and then went to the support but they told me there is no transaction. I send them a screenshot from my cashier but they were keep saying there is nothing. In the end I think they had just the wrong account opened. After I came back 1h later with a different support person, everthing was fine. Maybe it was the first day of this Agent.
I cannot give this Casino very good reputation because they took like 3 weeks to pay my withdrawal. I mean in the end they paid it thats why I can also not give very negatic feedback. But in my opinion it took way to long for a small withdrawal of 2k....
Ruined what was a good experience. Well I would have probably given a good review, a month ago. However, not so much anymore. Everything started out good I would have even recommend them as a top casino however due to incidents the past 2 weeks I will not be.
I had several withdrawals pending, via wire transfer, how ever my fault I miss typed the transit number while entering the wire transfer info. I had tried to communicate that with customer service and just kept getting put off. Told the money will be deposited into my account anyways, every customer service member i talk to seem to just not care and would respond back with oh wait a few days. It will show up, when I told them it won’t they seemed to all ignore me. I had talked to 3 people over live chat 1 over email. And no one seemed to care. By the final person I chatted with over live chat I was quite upset and a little stressed out. As there was a unforeseen financial emergency. My pet got sick and my rent was due. My whole pay check needed to go to these events leaving me no money for my basic needs. So it turned out these winnings were going to come in handy to help me out. However anytime i asked about it I just got told to wait a few more days. Yes I’ll admit I was probably in the wrong a bit by letting my frustration and stress do the talking. However after it had been a week and my first withdrawal wasn’t in yet I was starting to get a bit upset. Meanwhile the 3rd guy I had talked to, kept just egging me on, telling me I don’t know how withdrawals work, and that he needs to re educate me on them. And but would be no help to me, or give me answers.
Without thinking to much, I made a few comments like: "I needed that money for food". "Guess ill just starve at this rate" "It's not like your going to make my funds appear so I can finally eat after 3 days"
Which they took as I have a "Gambling" issue, because for once I actually needed my winnings. Any other time I could not have cared less how long they took. Well it was not because of "gambling" issue, but unforseen circumstances in my day to day life. They decided to lock my account then close it permanently. And tell me I need to look into help. The reason they closed my account was due to those comments.
I was emailed by their customer support supervisor. Telling me she did closed it due to those issues and sent my withdrawal through again. When I tried to explain the situation and the circumstances as to I was a bit stressed out at the time. And closing my account was totally uncalled for. She ignored my final email, and I got no response. She did not care, and just decided that was the way to go. If your pet/kid was sick and you were a little tight on money would you not be a little stressed also?
I still have not seen my withdrawal from almost 2 weeks ago, and the other few I was told were deposited successfully, I have sent screen shots of my accounts and no withdrawals on my statement, just to be told AGAIN wait a few days.
Every aspect of dealing with customer service was unprofessional, from staff on live chat to customer service supervisors. And a big waste of time. I would not be this upset and writing this review if she did not close my account permanently. As this was my main casino, and my favourite up until this recent incident. It’s really disappointing that this is how they treat their customers. And just shows that they do not care about customers. It’s rather sad to see what was a good site go and pull something like this.
The website is user friendly. Support team answer very quickly and are interested in helping a player. I won and was very happy:) Withdrawal and verification process is easy and fast. i recommend this casino!
One of my favourite casinos that I keep coming back to. Quick and easy deposits, verification and withdrawals, never had any issues here. Decent bonuses and a good loyalty program. Site navigation could be better, but other than that there¨'s not much bad to say really
Pretty good selection of games easy to use, good chat service too they are super friendly and always helpful. Am looking forward to the new bonuses and hopefully, I'll win big one day. Thanks.
I've been playing for a long time, the casino is good. Free spins, good promotions that really attract. It's a pity that in the last year the support has really dropped - became not constant and not always correct.
Good promotions
A lot of free spins
Support has really dropped - became not constant and not always correct.
Rizk is one of my favorite casino sites! What makes this casino head and shoulders above other rivals in the gambling industry is the speedy withdrawal time. Generally, it takes at least 3-5 days to process withdrawal requests. However, at this gambling site, winnings are credited to the bank account in certain minutes.
Worest customer care team even they don't understand players queries.. Very immeture employee in this casino.. Loot the players money with technical issues... What a silly amount was missing in between game rounds
Odetshki
Unregistered user
• 3 years ago
Rizk has had really fast and efficient customer service, and I like when the bonuses are almost invariably without recycling. My favorite of all. Plus, it’s easy to keep track of your own gameplay when winnings / losses are clearly visible, and setting game limits has been made easy, which I think is important. I definitely recommend.
Rizkillä on ollut todella nopea ja toimiva asiakaspalvelu, ja tykkään kun bonukset on lähes poikkeuksetta ilman kierrätystä. Mun suosikki kaikista. Lisäksi on helppo seurata omaa pelaamista, kun näkyy voitot/häviöt selvästi, ja pelirajojen asettamisesta on tehty helppoa, mikä on mielestäni tärkeää. Suosittelen ehdottomasti.
Customer service is nice and fast
Asiakaspalvelu on mukava ja nopea
The money comes when it should
Rahat tulee silloin kuin pitääkin
Account verification was easy
Tilin vahvistaminen oli helppoa
Wheel of Rizk gives in between the jackpot really, I got it 500e once
Wheel of rizk antaa välillä jackpotin oikeasti, sain siitä 500e kerran
Safety Index explained
Safety Index of Rizk Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Rizk Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
31 May 2024
Complaints about related Betsson Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
26 Aug 2022
Complaints about related CasinoEuro
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
22 Feb 2022
Complaints about related Super Casino
(Same management)
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Submitted:
03 Jun 2022
Complaints about related Guts Casino
(Same management)
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
05 Mar 2024
Show more complaints (+15)
Discussion
Rizk Casino Discussion
Discuss anything related to Rizk Casino with other players, share your opinion, or get answers to your questions.
