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Rizk Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
  • Neteller
  • Skrill
  • PaySafeCard
  • Mastercard
  • VISA
  • SOFORT Überweisung
  • PayPal
  • Trustly
Withdrawal limits
Not Limited for EUR
Betsson Group
Zecure Gaming Limited
2023
> $100,000,000
OverviewBonusesUser reviews188Safety Index explainedDiscussion1Payment methods9
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Rizk Casino Review

In this review, Rizk Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. In terms of player safety and fairness, Rizk Casino has a High Safety Index of 8.9, which makes it a recommendable casino for most players. Keep reading our Rizk Casino review to learn more about this casino and decide whether it is a good choice for you.

Is Rizk Casino fair and safe? Safety Index explained

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Rizk Casino review, we extensively examined and analyzed the Terms and Conditions of Rizk Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, Rizk Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

We did not find Rizk Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

On the whole, also considering other contributing factors in our assessment, Rizk Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, Rizk Casino is related to 35 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Rizk Casino.

Rizk Casino T&Cs

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Rizk Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Rizk Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 5 complaints directly about this casino in our database, as well as 43 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,827 black points in total, out of which 2,158 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Rizk Casino

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

The user satisfaction feedback of Rizk Casino shared by 187 users has resulted in a Great User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Rizk Casino company information and licenses

Rizk Casino belongs to Betsson Group and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.

Rizk Casino has a gambling license in Germany. Their license was granted by Gemeinsame Glücksspielbehörde der Länder.

About payment methods and win and withdrawal limits

Rizk Casino accepts 9 payment options. This includes: Skrill, Neteller, PaySafeCard, Mastercard, VISA, SOFORT Überweisung, Trustly, PayPal, Bank transfer.

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Languages and customer support options

Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Rizk Casino.

Language Website Customer support Live chat
English No Yes Yes
German Yes Yes Yes

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Rizk Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Rizk Casino to be average.

Rizk Casino casino games and slots

You can play these types of games at Rizk Casino: Slots, Jackpot games.

Titles supplied by 10 casino game providers are available. This includes Nolimit City, Merkur Gaming, Play'n GO, Pragmatic Play, Quickspin, Yggdrasil Gaming, NYX Gaming Group, edict, Greentube, Oryx Gaming.

Rizk Casino bonus offers and codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. Sadly, there are now no bonuses available from Rizk Casino stored in our database.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Neteller
  • Skrill
  • PaySafeCard
  • Mastercard
  • VISA
  • SOFORT Überweisung
  • PayPal
  • Trustly
Withdrawal limits
Not Limited for EUR

Games

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

German website
English customer support
English live chat

Game providers

  • Nolimit City
  • Pragmatic Play
  • Yggdrasil Gaming
  • Quickspin
  • NYX Gaming Group
  • Play'n GO
  • Merkur Gaming
  • edict
CASINO SCREENSHOTS
rizk_casino_de_homepage_desktop
rizk_casino_de_game_gallery_desktop
rizk_casino_de_promotions_desktop
rizk_casino_de_homepage_mobile

Positives

  • Good selection of slot games
  • Simple and clean website design
  • Various responsible gaming options available
  • Unlimited withdrawals
  • Payments by PayPal are available

Negatives

  • Live chat support is not available 24/7
  • No welcome casino bonus available

Interesting facts

  • Part of huge Betsson Group
  • Casino available only for players in Germany
  • All deposits need to be wagered 1x before withdrawal
Author & Guarantor: Ayberk Ayan Last updated: 25 Nov 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Rizk Casino bonuses

Browse all bonuses offered by Rizk Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (188)

User reviews of Rizk Casino

This is a place to share experience with Rizk Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 188 users

Very positivePositiveNeutralNegativeVery negative

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• 3 months ago
Rizk casino with numerous software providers, it offers a user-friendly interface and easy navigation, although the cashout times are lengthy. Overall, it's a trustworthy casino.
• 3 months ago
I really like playing at rizk. My first big win was on rizk so I will probably always play on their site.
New games and providers are always being introduced. super quick approval of first withdrawal (when working hours) and after they are instant (except bank payments ofcorse).
Customer support is friendly and easygoing. I would definitely recommend rizk as a place to play
  • Instant deposit and withdrawal (after first withdrawal),
  • nice looking website and easy to navigate
  • regular wheel of rizk when you level up
  • no glitching in slots or network errors
  • rizk races and regular weekend 100 FS for passing levels
  • rizk mega jackpot (progressive) - HUGE jackpots! €2.3 mil +
  • almost no deposit bonuses after the first one
• 6 months ago
Good casino. It's easy for me to deposit, because they have PayPal, so that's already cool. Minimalistic design with no distractions. Haven't won't anything yet, but I'll try for a few more weeks, because I really like their product.
• 6 months ago
The casino has very good games, the deposits are received very fast, I wount aroun 500 eur this week!
  • Good games
  • fast deposit
  • Easy site for new players
• 8 months ago
One of my favorite casinos, haven't had any issues with them yet. Always interesting bonuses and easy wagering requirements.
  • Helpful live chat
  • Easy payout
• 9 months ago
Very good casino during my experience, i was lucky enough to win $20,000+ more than once with Rizk. I had the money in my account in less than 7 days. Also the customer service is helpful.
  • Can trust they will pay on a big win
  • Easy to operate interface
  • Extra chance to win with RACES
  • Wheel of Rizk
  • Helpful live chat
  • Not alot of bonus offers
• 11 months ago
Rizk used to be my favourite casino to play it. , With their speedy payouts, sports betting and default RTP slots, they were the casino that got the bulk of my bonus-free money.
As of yesterday (02/24/24), however, RTP is down to 94% on PnG, Pragmatic and Games Global.
To make matters worse, when questioned about the RTP change, live support actually told me that there are no different RTP versions of games and then implied that I have a gambling problem.
How insulting.
  • Nice Design, graphics
  • Sportsbook
  • You'll get paid
  • Free spins are wager-free
  • Live support is a hassle to reach, and no guarantees you'll get anything other than a bot
  • Has lowered RTP (~94%) versions of games.
  • Lack of promotions
• 1 year ago
RIZK Casino is a cool casino, the games don't crash and I didn't have any withdrawal problems.
• 1 year ago
Very good casino, withdrawals in time, serious, professional, all what you ask for as you just have to focus on playing, whatever you win or lose it'll only depend on you and you'll receive your money whatever happens and no matter how big are your winnings.
  • Fair
  • Professional
  • Variety
• 1 year ago
The support was not kind with me one time. It was quit sad as I made a withdrawal and then went to the support but they told me there is no transaction. I send them a screenshot from my cashier but they were keep saying there is nothing. In the end I think they had just the wrong account opened. After I came back 1h later with a different support person, everthing was fine. Maybe it was the first day of this Agent.
• 1 year ago
I cannot give this Casino very good reputation because they took like 3 weeks to pay my withdrawal. I mean in the end they paid it thats why I can also not give very negatic feedback. But in my opinion it took way to long for a small withdrawal of 2k....
  • Long withdrawal time
• 1 year ago
I love this casino with it's games and live chat but design is strange and not user friendly in my opinion
  • game and bonuses
  • licensed casino
  • design is strange
• 1 year ago
Ruined what was a good experience.
Well I would have probably given a good review, a month ago. However, not so much anymore. Everything started out good I would have even recommend them as a top casino however due to incidents the past 2 weeks I will not be.

I had several withdrawals pending, via wire transfer, how ever my fault I miss typed the transit number while entering the wire transfer info. I had tried to communicate that with customer service and just kept getting put off. Told the money will be deposited into my account anyways, every customer service member i talk to seem to just not care and would respond back with oh wait a few days. It will show up, when I told them it won’t they seemed to all ignore me. I had talked to 3 people over live chat 1 over email. And no one seemed to care. By the final person I chatted with over live chat I was quite upset and a little stressed out. As there was a unforeseen financial emergency. My pet got sick and my rent was due. My whole pay check needed to go to these events leaving me no money for my basic needs. So it turned out these winnings were going to come in handy to help me out. However anytime i asked about it I just got told to wait a few more days. Yes I’ll admit I was probably in the wrong a bit by letting my frustration and stress do the talking. However after it had been a week and my first withdrawal wasn’t in yet I was starting to get a bit upset. Meanwhile the 3rd guy I had talked to, kept just egging me on, telling me I don’t know how withdrawals work, and that he needs to re educate me on them. And but would be no help to me, or give me answers.

Without thinking to much, I made a few comments like:
"I needed that money for food".
"Guess ill just starve at this rate"
"It's not like your going to make my funds appear so I can finally eat after 3 days"

Which they took as I have a "Gambling" issue, because for once I actually needed my winnings. Any other time I could not have cared less how long they took. Well it was not because of "gambling" issue, but unforseen circumstances in my day to day life. They decided to lock my account then close it permanently. And tell me I need to look into help. The reason they closed my account was due to those comments.

I was emailed by their customer support supervisor. Telling me she did closed it due to those issues and sent my withdrawal through again. When I tried to explain the situation and the circumstances as to I was a bit stressed out at the time. And closing my account was totally uncalled for. She ignored my final email, and I got no response. She did not care, and just decided that was the way to go. If your pet/kid was sick and you were a little tight on money would you not be a little stressed also?

I still have not seen my withdrawal from almost 2 weeks ago, and the other few I was told were deposited successfully, I have sent screen shots of my accounts and no withdrawals on my statement, just to be told AGAIN wait a few days.

Every aspect of dealing with customer service was unprofessional, from staff on live chat to customer service supervisors. And a big waste of time. I would not be this upset and writing this review if she did not close my account permanently. As this was my main casino, and my favourite up until this recent incident. It’s really disappointing that this is how they treat their customers. And just shows that they do not care about customers. It’s rather sad to see what was a good site go and pull something like this.
  • Customer service
  • Superviors
• 2 years ago
The website is user friendly. Support team answer very quickly and are interested in helping a player. I won and was very happy:) Withdrawal and verification process is easy and fast.
i recommend this casino!
  • Nice design
  • Great support team
  • Not enough deposit and withdrawal methods
• 2 years ago
I've played here for 2 weeks and I will not play here anymore. But it was nice experience, their slots are good to get money, chances are high.
  • Entry bonus
  • Prompt withdrawal
  • Bonuses have strict terms and there are not much of them
• 2 years ago
One of my favourite casinos that I keep coming back to. Quick and easy deposits, verification and withdrawals, never had any issues here. Decent bonuses and a good loyalty program. Site navigation could be better, but other than that there¨'s not much bad to say really
• 2 years ago
As good as it get casino
Very trustworthy
  • Great games collections
  • Big bets are available
  • High roller friendly
  • KYC might take some time .
  • Withdraws sometimes take some time .
• 2 years ago
Pretty good selection of games easy to use, good chat service too they are super friendly and always helpful. Am looking forward to the new bonuses and hopefully, I'll win big one day. Thanks.
• 2 years ago
I've been playing for a long time, the casino is good. Free spins, good promotions that really attract. It's a pity that in the last year the support has really dropped - became not constant and not always correct.
  • Good promotions
  • A lot of free spins
  • Support has really dropped - became not constant and not always correct.
• 2 years ago
Rizk is one of my favorite casino sites! What makes this casino head and shoulders above other rivals in the gambling industry is the speedy withdrawal time. Generally, it takes at least 3-5 days to process withdrawal requests. However, at this gambling site, winnings are credited to the bank account in certain minutes.
• 2 years ago
Worest customer care team even they don't understand players queries..
Very immeture employee in this casino..
Loot the players money with technical issues...
What a silly amount was missing in between game rounds
• 3 years ago
Rizk has had really fast and efficient customer service, and I like when the bonuses are almost invariably without recycling. My favorite of all. Plus, it’s easy to keep track of your own gameplay when winnings / losses are clearly visible, and setting game limits has been made easy, which I think is important. I definitely recommend.
  • Customer service is nice and fast
  • The money comes when it should
  • Account verification was easy
  • Wheel of Rizk gives in between the jackpot really, I got it 500e once
Safety Index explained

Safety Index of Rizk Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Rizk Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about Rizk Casino and related casinos (117)

117All1Opened40Not solved12Solved64Rejected

Complaints directly about Rizk Casino

Complaints about related Betsafe Casino (Same management)

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Complaints about related Guts Casino (Same management)

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