Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Jana K.
Author
Jana Kopecká
Casino Analyst & Complaint Specialist
Jana's career has always been about people. Having worked in various industries, whether its banking or insurance, player complaints are of great importance for her. This is also why she is dedicated to creating the best casino reviews for players so that their experience of Casino Guru is almost fl...
Support is also available via Facebook, Telegram or Whatsapp
High withdrawal limit
Simple and clean website design
Live dealer games are available
Company focuses on sports betting rather than the casino
Casino screenshots
Rivalo Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.
Drawing on our team's research, we have worked out the casino's Safety Index. This score gives a clear picture of how safe and fair the casino is. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Rivalo Casino scored a High Safety Index of 8.5, which is why it could be considered a favorable option for most players in terms of fairness and safety. Keep reading our Rivalo Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Rivalo Casino fairness and safety
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Rivalo Casino, we have looked closely into the Terms and Conditions of Rivalo Casino and reviewed them. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based on our estimates or gathered data, Rivalo Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
Based on our findings, no important casino blacklists feature Rivalo Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Taking into account all factors in our review, Rivalo Casino has scored a Safety Index of 8.5, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: According to our records, Rivalo Casino is related to 1 other online casino. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Rivalo Casino.
Rivalo Casino: Terms and Conditions
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Rivalo Casino during our review.
Complaints from Rivalo Casino players
We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and reviews of Rivalo Casino
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, Rivalo Casino does not have a User satisfaction score yet. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Licenses and company information
Rivalo Casino is owned by Teclino SAS, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Rivalo Casino is licensed by Coljuegos in Colombia.
Payment options, withdrawal limits and win limits
Rivalo Casino supports 12 deposit methods. This includes: Mastercard, VISA, AstroPay, Bank transfer, PSE - Pago Seguros En Linea, NEQUI, MOVIIRED, DAVIPLATA, Punto Red, DIMONEX, Transfiya, Efecty.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
COP 100,000,000 per day
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Rivalo Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Rivalo Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at Rivalo Casino came across as good in our tests.
Casino games and slots available at Rivalo Casino
Players can enjoy these types of casino games at Rivalo Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Other card games, eSports betting, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Live poker, Live roulette.
Casino games supplied by 17 game providers are available. This includes Apricot (Microgaming), Evolution Gaming, Betsoft Gaming, PariPlay, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Gaming1, Kalamba Games, Worldmatch, Games Global, Espresso Games, MGA, Fazi, Amusnet, Spribe.
Rivalo Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from Rivalo Casino in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Teclino SAS
Established
2018
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Rivalo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Key metrics
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Medium casinoMedium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Explore the game selection available at Rivalo Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11
Not Available: 4
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by Rivalo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that Rivalo Casino does not offer any bonuses to players from your country.
Payment methods
Payments
Browse an overview of payment methods supported by Rivalo Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(12)
Payment methods (12)
Transaction limits
Withdrawal limits
$100,000,000 COP
per day
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
COP
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishSpanish
All languages (2)
English
Spanish
Live chat
Available in
2 languages
EnglishSpanish
All languages (2)
English
Spanish
Customer support:
Available in
2 languages
EnglishSpanish
All languages (2)
English
Spanish
Live chat rating
Good
Based on 4 tests
Date and tester
Rating
15 Apr 2024
Jean S.
Good
23 Jun 2023
Peter C.
Good
07 Jun 2022
Michal K.
Good
18 May 2020
Viliam V.
Average
E-mail support rating
Good
Based on 2 tests
Date and tester
Rating
16 Jan 2026
Jana K.
Average
21 Feb 2025
Martina B.
Good
User reviews
User reviews of Rivalo Casino
This is a place to share experience with Rivalo Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 2 users
Very positivePositiveNeutralNegativeVery negative
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• 1 year ago
I've bet on Rivalo.com a few times and it really is a very complete site. The only downside is the withdrawal process, which is manual and can take hours, sometimes more than 24 hours, which I think is a big problem. In my opinion, all casinos should approve withdrawals within a maximum of 30 minutes or 1 hour. Any longer than that is detrimental to the punter's experience.
The Rivalo.bet.br website, which is the Brazilian version adapted to the regulations, doesn't change much from the others. It does the basics: you can bet and withdraw without any problems - at least, I've never had any. The only detail is that every time you withdraw, you'll have to go through selfie verification, just like in practically all other casinos.
Apostei na Rivalo.com algumas vezes e, de fato, é um site bem completo. O único ponto negativo é o saque, que é manual e pode demorar horas, às vezes mais de 24 horas, o que considero um grande problema. Na minha opinião, todos os cassinos deveriam aprovar saques em no máximo 30 minutos ou, no máximo, 1 hora. Qualquer tempo acima disso já prejudica a experiência do apostador.
Já o site Rivalo.bet.br, que é a versão brasileira adaptada à regulamentação, não muda muito em relação aos outros. Ele cumpre o básico: você pode apostar e sacar sem problemas – pelo menos, eu nunca tive. O único detalhe é que, sempre que for sacar, será necessário passar pela verificação via selfie, assim como acontece em praticamente todos os outros cassinos.
Wide range of games
Grande variedade de jogos
Beautiful, well-developed website
Site bem bonito e bem desenvolvido
Support is not 24 hours
Suporte não é 24 horas
Withdrawals are only fast on the Brazilian site (BET.BR), the original version Rivalo.com withdrawals take some time
Saques só são rápidos no Site Brasileiro (BET.BR), a versão original Rivalo.com os saques levam algum tempo
Only 1 withdrawal per day on the RIVALO.COM site
Apenas 1 saque diário no site RIVALO.COM
• 1 year ago
I really enjoyed playing here, the site is light, it was difficult to find the magnifying glass that was up there to search for games, but nothing that got in the way of the fun.
Deposits have been successful, there are several methods. My first withdrawal was instantaneous, I deposited R$25.00, won R$550.00 and withdrew R$400.00 which arrived at the same time as the request, I loved it. The R$150.00 I left continued to play and then I won +R$1400.00 I was very happy, but then comes the frustration.
When I tried to withdraw my winnings, I was surprised by the limit of 1 withdrawal per day.
In other words, either you take everything out and play elsewhere that day, or you leave money and if you win, go to sleep because you can only take it out another day, or play like me and lose everything.
Support is only by email, but it's very quick to respond, but I prefer a live chat.
A good place, but there are competitors that surpass Rivalo for small details I think.
Eu gostei muito de jogar aqui, o site é leve, dificil achar a lupa que tava la em cima para buscar os jogos, mas nada que atrapalhe a diversão.
Os depositos fora bem sucessidos, ha vários métodos. O meu primeiro saque foi instantâneo, depositei R$25,00 , ganhei R$550,00 e saquei R$400 que chegou no mesmo instante do pedido, adorei . Os R$ 150,00 que deixei continuei a jogar e em seguida ganhei +R$ 1400,00 fiquei muito feliz, mas ai vem a frustração.
Ao tentar retirar os ganhos, fui surpreendido com o limite de 1 Saque por dia.
Ou seja, ou você tira tudo e joga em outro lugar no dia, ou você deixa dinheiro e se ganhar, vá dormir porque só pode tirar noutro dia, ou jogue como eu e perca tudo.
O suporte é só por email, mas é bem rápido a resposta , mas eu prefiro um chat ao vivo.
Um lugar bom, mas tem concorrentes que superam a Rivalo por pequenos detalhes penso eu.
Instant withdrawals
Saques instantâneos
Lots of games
Muitos jogos
Good RTP
RTP bom
Fast email support
Suporte por email rápido
Good prizes
Premiações boas
1 withdrawal per day
1 saque por dia
2 withdrawals per week
2 Saques por semana
No live chat
Sem chat ao vivo
Discussion
Rivalo Casino discussion
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