HomeOnline Casino Reviews by Experts and Players
Drake Casino Logo
Drake Casino
Safety Index:Very high
BC.Game Casino Logo
BC.Game Casino
Safety Index:High
Spinfinity Casino Logo
Spinfinity Casino
Safety Index:High
El Royale Casino Logo
El Royale Casino
Safety Index:High
Rich Palms Casino Logo
Rich Palms Casino
Safety Index:High
Red Dog Casino Logo
Red Dog Casino
Safety Index:High
CasinoMax Logo
CasinoMax
Safety Index:Very high
Gossip Slots Casino Logo
Gossip Slots Casino
Safety Index:Very high
Roaring21 Casino Logo
Roaring21 Casino
Safety Index:High
VipSlots Casino Logo
VipSlots Casino
Safety Index:Very high
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Casino Guru

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2 days ago
Played here first time today kyc was fast initial 100% no rules hit 20$ 3 spins in I play these games everywhere and kill it!! Here was a feeling like rigged!
  • Crypto instant cashouts
  • Fast kyc
  • Very touchy glitchy platform
2 days agoOriginalTranslation
Zodiacbet doesn't delete the account despite gambling addiction...I had to wait 10 days for a response, and then I had to verify myself to close the account 🙈... (I didn't do that, she's probably crazy)
  • Support is nice when lying 🤥
  • 24/7 live chat
  • No more desire for casino now 👍🏻
  • No player protection
  • Support via e-mail takes 10 days
Automatic translation:
2 days ago
Has blocked me from chat, and won’t reply to any emails!! 5 times in a row I actived a bonus but it doesn’t let me use it and then the time limit to use it runs out and I completely waste my bonus. DONT PLAY HERE THEY DONT HELP THERE PLAYERS AT ALL!
2 days ago
Site in itself is ok, slots can hit, even tho I didnt have a big hit. This casino is taking their sweet time to verify me even tho I uploaded all documents they requested.
Its a week now and they havent paid me. I deposited 3x30$ so 90$ total and withdrew 130$. if a casino cant pay 40$ extra, coz 90 is my own money, its a very bad casino and people should know what they facing when playing there. god forbid I hit 1k or 2k lol. Taking 1 week to pay 130$ is unacceptable by any standard. My deposit was in Interac, so thats as good as cash. No credit or anything.

P.S. They approved my verification after 2 weeks. Being my fault or their fault, doesnt matter much now. To wait 2 weeks for verification and completed payment of 130$ total cad, its kinda ridiculous. Especially when my payment method was Interac and its as good as cash and it was my first ever small deposit and payout. there were no money laundering law that apply here, I dont think. Anyways, my review is honest and expresses my feelings at the moment. Make of it what you will. Thanks to the Casino guru team! <3
Read moreRead less
  • slots seem ok
  • Delays payouts ridiculously long, even small amounts like 130$.
Rolling Slots Casino
2 days ago
Dear belloelton249,

Thank you for sharing your experience with us.

We apologize for any inconvenience caused and would like to provide clarification regarding your situation.

Please, be advised that the verification procedure is pivotal before processing a withdrawal request. This aims to protect both you and your account in the future.

Furthermore, please bear in mind that the requests are handled in an orderly manner during the working schedule of our financial department.

Upon reviewing your account, it was revealed that it has successfully passed the verification, and your withdrawal request was processed within the same day. Additionally, notifications were sent to you via email from our financial department regarding the outcome.

Please, note that for future instances, the withdrawal requests will be processed faster, as you have already verified your account.

We aim to ensure your gaming experience is enjoyable, and your satisfaction is our top priority.

If you have any questions, do not hesitate to contact our dedicated support team.

Kind regards,
Rolling Slots Casino Representative
2 days ago
The slots itself are ok and they can hit; but the casino doesnt seem liquid enough; they delay payments for no reason; i am waiting for a week tomorrow, spoken to support and all support says is the financial departments is swamped with withdrawal requests; that means the casino is not liquid enough and my amount is very small.

P.S. They paid me aftwr 3 weeks. I put a complaint through Casino Guru and it was in early stages so I am not sure if the complaint was the reason, but it gave me the impression that Mr.Bet is on a tight payment schedule. I get this idea because I talked to MrBet support. Anyways, I still cant recommend this casino, even tho I would love to coz I like their slots and they seem very fair to me and they hit. But to wait a long time even for a small payment like 150, seem unreasonable to me so I cant recommend it. Thank you at Casino guru team! <3
Read moreRead less
  • slots seems ok, they hit.
  • Casino delays payment beyond reason because they have too many withdrawals, meaning the casino cant pay or not very liquid.
2 days ago
It is impossible to close your account. I have requested via email multiple times to close my account, but the casino requests that I VERIFY my account before they can close it. That is complete and utter lunacy, and smells like phishing for personal data. I strongly recommend against playing at this casino.
  • Good selection of games
  • Zero responsible gambling tools
2 days ago
Depositing and withdrawing funds on Casinia works well. I haven't encountered any issues regarding my deposits or withdrawals. My winnings always come through , and that's an important thing
  • Reliable transations
  • Waiting for bonuses for a week
2 days agoOriginalTranslation
Although this RP casino has a good rating here and has one of the best welcome offers, the withdrawal process is very complicated and almost impossible. I registered with I sent documents it took months to be verified, now with the account verified I made my withdrawal request a week ago I still haven't received it to make things more complicated they asked me for more documents signed note with ID + signed note with email signed note proving my deposit at the end is not worth it. I tried to access the contact email in the casino tab and it didn't exist. Whatsapp contact was slow with almost no response, everything was extremely difficult, I went through the entire procedure and nothing was resolved.
Read moreRead less
  • Fast deposit and difficult withdrawal
  • good welcome offer
  • low rollover
  • very long check
  • unusual data request
  • almost impossible withdrawal
  • fake or non-existent support email
  • WhatsApp account takes days to see messages or respond
  • ask for more data even after verification
Automatic translation:
RichPrize Casino
2 days ago
Hi Marcio,

Thank you for taking the time to share your feedback. We're thrilled to hear that you've enjoyed our bonuses!

Regarding the withdrawal process, we understand your frustration and apologise for any inconvenience caused. We want to assure you that the request for additional documents, such as signed notes, is a standard procedure that we are required to follow as part of our KYC and verification obligations. Providing the requested documents in good quality does help to expedite the process.

I'm sorry to hear about the challenges you've faced in reaching out to us. I've already reached out to you via email and WhatsApp to assist further. Please check your messages, and let's work together to resolve this matter as soon as possible.

Thank you for your patience and understanding.

Best regards,

Victoria
2 days ago
I think the casino has a good user interface. Some good promotions of 100%-200% bonuses with no maximum cashouts limits. All the providers you need, from hacksaw to Nolimit, everything is there. Verification only takes a few minutes using chat. The payout took over 24 hours, which is of course acceptable, but actually quite slow for the "N1 partner casinos".

I still recommend everyone to play here!
Read moreRead less
  • Nice promotions
  • Fast verification
  • A lot providers
  • nothing
2 days agoOriginalTranslation
rtp in crash games is very low, I was very disappointed, winning there is 0
  • average casino
  • reconsider rtp in crash games
Automatic translation:
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Online casino reviews by experts and casino players

On this page, you can find an overview of the top-rated online casinos according to our own dedicated casino review team, as well as according to members of our community, who have the option to submit their casino reviews and ratings here on Casino Guru.

At the top, you will see a section with the best online casinos according to us, evaluated predominantly based on the Safety Index, which reflects the casinos' fairness and safety, as well as other criteria.

Underneath, you will see a section with casinos ranked on their User feedback, which is a score we calculate based on reviews and ratings submitted by members of our community. Underneath, you can browse all user reviews submitted on Casino Guru and learn more about any casino in our database.

Alternatively, keep reading below to learn how we review and rate online casinos, as well as how we collect and treat reviews submitted by other players.

Table of contents

Online casinos reviewed and rated by Casino Guru experts

We review and rate all online casinos that we discover on the internet, regardless of whether they like our review or not. Thanks to this, you will find a review of virtually all casino sites on Casino Guru, helping you discover important information about any casino before playing.

We focus predominantly on the casino's safety and reliability, so that we can help you choose top online casinos that will pay out your winnings without any issues and will not try to take advantage of you in unfair ways.

Clicking the 'Read Review' button will take you to the casino's detailed review, in which you can learn everything you need to know to decide whether you should play there or look for a better online casino. In the detailed review you will find:

  • The casino's Safety Index calculated based on our review
  • The casino's pros and cons, as well as some interesting facts about it
  • The casino's bonuses
  • Supported languages
  • Available games
  • Supported payment methods
  • The casino's user reviews by members of the community
  • Detailed explanation of the casino's Safety Index
  • Forum discussion about the casino
  • Information about other casinos related to the one you are viewing

Independent casino review and rating team

Our casino reviews are conducted by an independent casino review team with more than 15 members, whose sole responsibility is collecting information about all casinos on the internet and evaluating them based on the collected data.

Thanks to this, our reviews of online casinos can remain impartial and provide great informational value, as our casino reviewers can focus solely on creating reliable reviews and nothing else.

Objective casino review methodology

The casino review team follows a data-driven methodology, according to which they gather the available information about each casino. The collected data is then used to calculate the casino's Safety Index.

Here is an overview of the factors considered in our casino reviews, which go into calculation of the Safety Index:

  • Casino size – The size of a casino, expressed as its revenues or its number of players, is one of the most important factors. The quality of many big casinos with big revenues has been proven by time and a large number of players. Additionally, their large revenues enable them to pay out big wins without any issues, while smaller sites can struggle because of their worse financial situation.
  • Complaints submitted by players – Players often complain publicly about online casinos that treat them in an unfair way or try to scam them. We take these complaints into account, deducting points from the casino's Safety Index for each justified unresolved complaint. Considered complaints include those from our own Complaint Resolution Center, but also complaints collected from other relevant websites.
  • Unfair practices and rules – If we find that a casino has fundamentally unfair rules in their Terms and Conditions or treats players unfairly, we deduct points from its Safety Index. If there are any, the casino's unfair clauses and practices are listed in its detailed review, specifically in the 'Safety Index explained' part.
  • Positive qualities – In relatively rare cases, we also add points for some positive qualities, for example for having an established network of brick-and-mortar venues or going above and beyond in terms of resolving player complaints.
  • Related casinos – Other casinos that have a relationship with the casino also influence its review. This influence can be either positive or negative, depending on relevant qualities of the related casinos, and its size depends on the strength of the relationship between casinos.

Note: You can read more about our casino review process in a dedicated article on how we review online casinos.

User feedback and reviews submitted by players

Unlike our expert reviews, the ones submitted by players come in many shapes and sizes. While there is only one Casino Guru review and rating for each casino in our database, some casinos have hundreds of user reviews that range from terrible to amazing.

When reviewing a casino, users can submit a rating on a five-point scale from Very negative to Very positive, which is very similar to a classic scale from one to five stars.

To make things easier, we calculate an overall User feedback score that ranges from Terrible to Excellent. This should get you an overview of the casino's qualities – as expressed by other player – and make it easier to compare the User feedback of two casinos. However, to get the full picture, we recommend reading the reviews and seeing what players like and dislike.

Note: We only calculate the User feedback score that have received at least 15 reviews from players. We have decided to do this, because we believe that a smaller number of reviews is too low of a sample to base any comprehensive score on, and we wanted to avoid portraying casinos with only a few reviews too positively or negatively.

Things to watch out for when reading user reviews

When reading user reviews and comparing the User feedback score, there are some things you should keep in mind, as they can skew the ratings in a positive or negative direction:

  • Many online casino players submit a negative review when they are angry with the casino, for example when they feel like they should be winning more than they are. There is a high number of negative reviews of many casinos because of this, which push their overall scores down.
  • On the other hand, some casinos consider their User feedback score on Casino Guru important, which is why they try to improve it, for example by asking their players to submit a positive review. We are doing our best to detect this and account for it, but these practices may have a positive effect on the User feedback score of casinos that do it.

As you can see, these two effects generally work in opposite directions, so they may cancel out for some casinos, but they can affect the User feedback score of some, too. That said, with how we collect the reviews and work with them, we believe that our User feedback score will give you a good idea of how players view a specific casino.

Finding the best reviewed casino

When selecting a casino to play at, you can look at our expert reviews or on reviews submitted by players. Or, ideally, you can look at both.

There are casinos that have a high Safety Index calculated based on our review process and a low User feedback score, and vice versa. This is because our evaluators and casino players generally look at different things when reviewing and rating a casino.

Our reviews

Our casino reviewers focus on fairness and safety. We want to make sure that any casino we recommend will treat players well and create a fair environment for them, without any significant unfair rules or other negative qualities. Fairness and safety are the top priority for us.

User reviews

Players rate and review casinos based on their personal experience, which may have been both positive and negative. As each of us focuses on different aspects, some reviews may be based on whether we have won or lost, whether we have communicated with a nice or unpleasant customer support representative, or many other things.

This is why individual reviews tend to be all over the place, but they can give you a great overview of which positive or negative things players experience at a casino.

Therefore, the best thing to do is to choose a casino with a high Safety Index, which also has good user reviews that praise things you want from an online casino. If you find such casino, it should be a great fit for you.

Note: If you are new to online gambling in general, we recommend you read our article on how to choose an online casino, in which we go over factors you should consider in detail.

Emphasis on responsible and safe gambling

It is extremely important to approach online gambling in a safe and responsible way. To prevent falling victim to gambling addiction, we recommend you read our article on how to gamble safely. Our section about responsible gambling and problem gambling help also contains other helpful articles about gambling addiction and other related topics.

We have already started collecting information about responsible gambling options – such as self-exclusion, betting limits, reality checks, and more – available at individual online casinos. However, because of the vastness of our database, we do not have the data collected for all casino sites. Once we have it, we will include this information in our review of each casino.

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