RetroCasino Review
Tomas B.
04/2020
Safety Index
User feedback
0 review
04/2020
04/2020
RetroCasino has been closed and no longer operates.
In this review, we break down RetroCasino. Our independent team used our casino review methodology to look at what stands out and what falls short. Our analysts went through the casino's Terms and Conditions, licenses, player complaints, support, and limits one by one. This helped them place this casino on a scale from safe and legit to a clear scam.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. RetroCasino has a Very low Safety Index of 3.0, which means it ranks very low in terms of fairness and safety according to our methodology. Continue reading our RetroCasino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of RetroCasino, we thoroughly read and reviewed the Terms and Conditions of RetroCasino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Considering our estimates and the factual data we have collected, RetroCasino appears to be a small to average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include RetroCasino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, RetroCasino has landed a Very low Safety Index of 3.0. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of RetroCasino during our review.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,347 black points in total, out of which 1,347 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Sadly, our database currently has no user reviews for RetroCasino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
RetroCasino is owned by Whitesmoke services Limited and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
As far as we know, RetroCasino does not have a gambling license.
RetroCasino accepts deposits via 4 payment methods. This includes: VISA, Mastercard, Bank transfer, Online Uberweisen.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per month | No win limit |
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at RetroCasino.
| Language | Website | Customer support | Live chat |
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To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at RetroCasino, account management, withdrawal process, etc. We would say RetroCasino has an average customer support based on the responses we have received during our testing.
RetroCasino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Keno, Scratch cards, Other card games, Virtual sports, Other games.
Games from 23 casino game providers are available. This includes Nolimit City, Apricot (Microgaming), Merkur Gaming, Blueprint Gaming, Betsoft Gaming, Playson, Evoplay, ELK Studios, SA Gaming, Wazdan, 1X2 Gaming, Booming Games, Iron Dog Studio, Booongo (BNG), MrSlotty, Nucleus Gaming, Gamshy, Revolver Gaming, Noble, BestSlots, GameSalad (GS), Felix Gaming, Betixon.
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
As of right now, our database holds 1 bonus from RetroCasino:
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of RetroCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
We do not have any complaints about RetroCasino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
This is a place to share experience with RetroCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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