Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Our expert casino review team has carefully analysed RetroCasino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. RetroCasino has a Very low Safety Index of 2.7, which means it ranks very low in terms of fairness and safety according to our methodology. Continue reading our RetroCasino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of RetroCasino – Is it fair and safe?
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of RetroCasino, we thoroughly read and reviewed the Terms and Conditions of RetroCasino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Considering our estimates and the factual data we have collected, RetroCasino appears to be a small to average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we know, no relevant casino blacklists include RetroCasino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, RetroCasino has landed a Very low Safety Index of 2.7. We highly encourage players to avoid this casino and seek out one with a higher Safety Index.
Note: As far as we are aware, RetroCasino is interconnected with 3 other online casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of RetroCasino. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.
RetroCasino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of RetroCasino during our review.
Player complaints about RetroCasino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 0 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,624 black points in total, out of which 1,624 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
RetroCasino user feedback and reviews
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Sadly, our database currently has no user reviews for RetroCasino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
RetroCasino company data and licenses
RetroCasino is owned by Whitesmoke services Limited and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
As far as we know, RetroCasino does not have a gambling license.
Win and withdrawal limits, payment options
RetroCasino accepts deposits via 4 payment methods. This includes: VISA, Mastercard, Bank transfer, Online Uberweisen.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 5,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at RetroCasino.
Language
Website
Customer support
Live chat
English
Spanish
Russian
German
Finnish
Swedish
Italian
French
Norwegian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at RetroCasino, account management, withdrawal process, etc. We would say RetroCasino has an average customer support based on the responses we have received during our testing.
Slots and casino games at RetroCasino
RetroCasino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Keno, Scratch cards, Other card games, Virtual sports, Other games.
Games from 23 casino game providers are available. This includes Nolimit City, Apricot (Microgaming), Merkur Gaming, Blueprint Gaming, Betsoft Gaming, Playson, Evoplay, ELK Studios, SA Gaming, Wazdan, 1X2 Gaming, Booming Games, Iron Dog Studio, Booongo (BNG), MrSlotty, Nucleus Gaming, Gamshy, Revolver Gaming, Noble, BestSlots, GameSalad (GS), Felix Gaming, Betixon.
RetroCasino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from RetroCasino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our RetroCasino bonuses page.
Browse all bonuses offered by RetroCasino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(0)
User reviews of RetroCasino
This is a place to share experience with RetroCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Safety Index explained
Safety Index of RetroCasino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of RetroCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very low2.7/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a negative impact on the casino's Safety Index
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
1.9
Stay Lucky Casino has a Safety Index of 1.9, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.1
Rufus Casino has a Safety Index of 2.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.1
Rufus Casino has a Safety Index of 2.1, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Submitted:
20 Jun 2020
Discussion
RetroCasino Discussion
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Payment methods
RetroCasino payment methods
Browse an overview of payment methods supported by RetroCasino, along with related limits and fees associated with transactions to or from your casino account.
Payment Method
Deposit Limits & fees
Withdrawal Limits & fees
Withdrawal Time
More info
VISA
€20
-
€7,000
Not Available
-
Mastercard
€20
-
€7,000
Not Available
-
Bank transfer
Not Available
€100
-
€5,000
-
Online Uberweisen
€20
-
€7,000
Not Available
-
Currencies
EUR
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