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OverviewBonuses0User reviews21Safety Index explainedDiscussion14Payment methods12
Punt Casino Review
In this review of Punt Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Punt Casino has a High Safety Index of 8.0, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Keep reading our Punt Casino review to learn more about this casino and decide whether it is a good choice for you.
Is Punt Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Punt Casino review, we extensively examined and analyzed the Terms and Conditions of Punt Casino. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
Considering our estimates and the factual data we have collected, Punt Casino appears to be a very large online casino. This casino has a low value of denied payouts in player complaints with respect to its size. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
To our knowledge, Punt Casino is absent from any significant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Punt Casino having a Safety Index of 8.0, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Note: To the best of our knowledge, Punt Casino is associated with 24 other online casinos. The Safety Index of Punt Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of Punt Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Punt Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Punt Casino player complaints
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 4 complaints directly about this casino in our database, as well as 299 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,532 black points in total, out of which 797 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Punt Casino user reviews and feedback
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Based on the 21 user reviews of Punt Casino in our database, it has a Good User feedback score. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Company information and licenses of Punt Casino
Punt Casino is in the ownership of Effice Group N.V. and has an annual revenue estimate greater than $20,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
To our knowledge, Punt Casino has not obtained a gambling license from any regulator.
Withdrawal limits, win limits, and payment method options
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
USD 2,500 per day
No win limit
USD 7,500 per week
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. Languages and customer support options available at Punt Casino are displayed in the table below.
Language
Website
Customer support
Live chat
English
24/7
Russian
Japanese
German
Italian
French
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Punt Casino, withdrawals, and other potential areas of concern. Based on the test we have conducted, we have rated the customer support of Punt Casino as good.
Punt Casino casino games and slots
Punt Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games.
The casino's game library includes titles from 10 providers. This includes TaDa Gaming, Betsoft Gaming, Darwin gaming, Fugaso, Felix Gaming, Dragon Gaming, Mascot Gaming, Reevo, Spribe, Ka Gaming.
Punt Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Punt Casino, which is listed in the 'Bonuses' section of this review.
Note: For more information about this casino's offers, check out our separate page dedicated to Punt Casino bonuses.
Browse all bonuses offered by Punt Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(21)
User reviews of Punt Casino
This is a place to share experience with Punt Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Punt is zoned by virtual gaming corporation which overall is way below average however Punt has been more than fair with me. They have a nice game selection. They pay in a timely manner. I have had issues with other casinos owned by this group and my VIP status has been dropped due due to winning streak. My regular host Vinice Rossi who used to call me daily now refuses to call me or even talk on chat. Punt recently dropped my VIP status as a result of my play with other casinos in this group however, one of the VIP host Austin Osman called me today in response to an email I sent him. Austin he went out of his way in an attempt to assist me with issues that my host of two years would not. I would recommend this casino however it is the only one owned by this company that I would recommend Austin called me even though he knew I could not utilize any bonuses at his place but he still went out of the way to call and took a half hour of his day to talk to me. So if you can get Austin as a host definitely recommend Punt.
IMPORTANT: THIS IS NOT A PAID REVIEW. Punt casino is NOT a scam.
I won a decent amount of money and they have paid out within 3 working days.
I received an SMS and a phone call to inform me that my withdrawal was successful and the money will reflect on Friday, 23 February 2024 end of business.
When I checked my Capitec savings account. As they promised my winnings were in my account.
Thank you punt for your honesty and transparency.
Important for all the South African gamblers out there. When you register your account with punt.co.za. ensure you use your real name, surname, address, ID number as per their terms and conditions.
Verify yourself immediately with all the FICA documents they require. I had my doubt's as I'm a very cautious individual and risk averse individual.
Thanks puntcasino.co.za for your transparency, honesty and excellent professional service from registering to withdrawal 😁🙏
Edited to add again - I'm keeping the negative score because they keep telling me to resend my documents and I have done it 5 times ,yet they act like they don't receive it or something is wrong--- they don't want to pay me my winnings ! They SUCK!
Edited today to add : So now that I've been educated on how Bitcoin/Litecoin works on maneuvering within some of these casinos like punt, I'm going to give Punt another shot because I truly enjoyed playing on their site. Plus after examining my email account connected to their site I found that customer service DID reply back to me but that email got booted into my Spam folder. Wish me luck & I'll report back on the outcome🤞🤞😉
I actually like this casino. I love the variety of games and I like the set up. I have won $900, and the verification process is very smooth & very easy, BUT even though they accept credit card deposit they only do Bitcoin payouts (which is completely fuc+Ed up)!! What I did is completed a Bitcoin account and when I went to withdraw my funds through Bitcoin they denied to give me my funds. So the major problem I'm having is that 12 days ago I wrote two emails and have not heard back from them- they are completely ignoring me not even sending an email back saying anything that they're going to look into it or whatever. It is a complete disappointment!!
I had deposited money with them to be able to enjoy the promotion sent to me by them...because my dumb** s takes the bait... I had gotten it up and the playthrough balance was unreal because of how hard I hit on the promotion... In the end I had played I think close to 4,500 through to be able to withdraw my so, that left me with 2800 to play of my own money! So, I put in for withdraw of 20005 and play that 800 away in like 7 minutes I don't thing one machine sang! I waited and waited... Nothing I go online to chat, and my account says that the Casino Manager Approve 531$ and like 15 mins. later...1469 was approved 'So, I go to my Wallet I did the withdr to... only the 331 was there...Email took forever and when I finally talked to the"Casino Manager" in a chat she was a complete asshat!... "Well, you obviously didn't follow all the deposit bonus Rules..." then Id show her that I already got part of it, she kept blamming it on me.... my wallet, whatever she could use... and today 6 months later... still nothing and that transaction isn't even on my history... I just made or withdraw from Sunrise casino...Let's hope I don't have the same outcome.......
I received the no-deposit bonus and used it, but didn't win. Most of the bonus codes are unusable. The geographic restrictions here make users feel very inconvenient, and there are limited games, a little boring. On this, not as good as Trustdice or Winndice with whom I should have sticked with tbh. I want to withdraw after a small amount of deposit, but the approved speed is very slow.
Accepts cryptocurrencies
Mobile friendly games
Live chat
Limited game
Geographic Restrictions
Unsuccessful withdrawals
mzckr.88
Unregistered user
• 2 years ago
All bonus codes do not work. When it comes to support, you never reach anyone. Hands off at least the Germans.
Bonus Codes funktionieren alle nicht. Beim Support erreicht man nie einen. Finger weg zumindest die Deutschen.
I’ve withdrawn From them twice and it wasn’t really a hassle if you use coindraw…however if you do you have to check off all their boxes which isn’t exactly hard it’s just annoying that you find out about them so late in the game. (And there’s a $20 fee for that option).
It seems over the weekend they have completely changed their format, including the providers and thus the games. RTG is gone, now they have Fugaso, KA Gaming, and Reevo in its stead and apparently titles from Dragon and Pragmatic Play will be following suit in the near future. They’ve also added a bunch more crypto options for deposits and withdrawals so hopefully they the whole system will be streamlined now.
Punts had a lot of issues but I think they really want to be good so they’ve listened to their customers and this is their response. Looks promising, hopefully it won’t be a disaster.
Lots of new games replacing mundane RTG titles
Completely overhauled layout
Several crypto options
No NDB codes (at least not yet) even for new players
I won $100 from a no deposit bonus! From time to time I contact them about the withdrawal! but since I have an old-style passport, it has been dragging on for more than a month! in general, promises that they will contact me for a month already! I’m waiting!🙄🤔😣I’m tired of waiting and in general I can’t log in anymore - the password is wrong! I didn’t restore it! I think it’s useless!
Выиграла 100$с бездепозитного бонуса!Время от времени звязуюсь с ними по поводу вывода!но так как у меня паспорт старого образца это тянется уже более месяца!в общем обещания что со мною свяжутся и так уже месяць!жду!🙄🤔😣Устала ждать!и вообще уже не могу зайти-неверный пароль!восстанавливать не стала!думаю бесполезно!
They gave me 10 FS on the first day, afterwards when I asked them why I haven't received anything on the second day the support told me that in order to receive anything else I have to make a deposit. I kindly asked them why is that the case if they are promoting 10 days of 10 FS per day "no deposit required" - The support replied with: This support chat is only for people who deposited money.
Don't waste your time in this casino. :)
Fake no deposit offer
Rude support
Usakuchama
Unregistered user
• 3 years ago
I deposited $50 received a sign up bonus now, won $550 but have to wait 2 weeks before I’m able to receive my payment. What kind of crypto casino is this?
Run around
Ridiculous withdrawal time frame
JimNasium1
Unregistered user
• 3 years ago
200 no deposit bonus, I used it to play 7s slot on autoplay since 11 this morning. I was lucky enough to go all the way up to R1800 and back down to 510 just as I hit the 14k playthrough amount. Waiting to see how it goes with withdrawal but glad I was lucky to make use of the 200 bonus and make 500 off it.
I signed up with Punt casino about 3 weeks ago and 2 wks ago I played on a bonus and win $100 dollars, so then I made a BTC deposit and won more on top of that, I'm still waiting on a payout, it's been 12 days now since I tried to withdraw , there is no way to chat with customer service and when I sent a couple Emails I only got 1 response back that I need to get a hold of customer service on chat, but they don't accept players from USA on their other chat site, it's really frustrating since I put my own money in, and I just seen a coupon that they sent in my Email today it a deposit bonus for 300% it states on their that they have super fast withdraws, well that's not so, I would much rather play at Spinfinity, Roaring 21, they pay out in 48 hrs, shame on a new casino not getting back to their players on info
Super slow withdraw
Safety Index explained
Safety Index of Punt Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Punt Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.0/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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