1 year ago
The bonus didn't work, I spent more than an hour in the live chat complaining about it while the customer service person played dumb. On other sites, such a thing has been handled in less than five minutes.
It was not possible for them to add the bonus manually, even though they admitted that the error was in their system!
It was not possible for them to add the bonus manually, even though they admitted that the error was in their system!
- Pretty good odds, well functioning site
- KYC was fast
- Live support is unbelivebly bad
VivatBet Casino
8 months ago
Hi Vermouth,
Thank you for your feedback.
We apologize for the bad experience given by the customer service in the chat. We understand how frustrating and disappointing it can be when expectations are not met, and for that we are truly sorry. We ask that you contact our customer service team by email info@vivatbet.ee .
We wish you a nice day and we are still at your disposal.
The Vivatbet team
Thank you for your feedback.
We apologize for the bad experience given by the customer service in the chat. We understand how frustrating and disappointing it can be when expectations are not met, and for that we are truly sorry. We ask that you contact our customer service team by email info@vivatbet.ee .
We wish you a nice day and we are still at your disposal.
The Vivatbet team
