laaavo's reviews

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10 months agoOriginalTranslation
This casino could be good, but I encountered a very unpleasant situation.
This casino writes that verification takes up to 24 hours. But that's a lie. More than 24 hours have passed, my documents seem to have been verified, but I can’t withdraw money, so a window appears in which it says that I need to go through verification in order to withdraw funds.
Support cannot give an exact time frame. After reading the reviews, I realized that perhaps all this is being done deliberately in order to delay the withdrawal process and the player could not stand it and lost all the money.
So, with such an attitude towards the players, this is the only assessment I can give.
upd: the problem with verification was resolved quite quickly and in the end I even received a withdrawal of funds, but instead of $650 I received $600, too high a commission for cryptocurrency...
upd2: in the end they explained to me why I received such an amount and advised me to use a different method for withdrawing cryptocurrency and added 30 no-deposit free spins, of course not much, but at least something.
I'm waiting for the second withdrawal of funds, let's see how the money will be withdrawn this time
upd: the second withdrawal went quickly
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