1 year ago
Really i had very very bad experience in this casino. Nothing gonna to change if i explain what happened. But i just requested to people to not play in this casino. They are trappers. Dont struck.
- Live chat reply
- You cant cashout your own money
- You cant play with bones money
- They want you to loss
- Cheating players
Banzai Casino
1 year ago
Hello josephceline87,
I hope you had a nice weekend and I am very sad to hear you have not had a nice experience while playing at Banzai Slots. But I wish to point out a few things regarding your post. So I have talked with our R&F team and went over what has happened with your account.
So it seems that there has been a misunderstanding regarding the wagering requirements and the basic rules on AML (Anti Money Laundering), as you cannot make a deposit, claim the free spins, and then withdraw the original deposit without playing the deposit a minimum of one (1x) this has to nothing to do with the casino wanting you to lose money, but we must obey the AML rules and so does every single online casino.
But as said, I am very sorry to hear that you had a bad experience with Banzai Slots. I would like to know if there is something that you would like to know or that you would need explained to you better?
Banzai Slots
I hope you had a nice weekend and I am very sad to hear you have not had a nice experience while playing at Banzai Slots. But I wish to point out a few things regarding your post. So I have talked with our R&F team and went over what has happened with your account.
So it seems that there has been a misunderstanding regarding the wagering requirements and the basic rules on AML (Anti Money Laundering), as you cannot make a deposit, claim the free spins, and then withdraw the original deposit without playing the deposit a minimum of one (1x) this has to nothing to do with the casino wanting you to lose money, but we must obey the AML rules and so does every single online casino.
But as said, I am very sorry to hear that you had a bad experience with Banzai Slots. I would like to know if there is something that you would like to know or that you would need explained to you better?
Banzai Slots
