rokita555's reviews

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9 months agoOriginalTranslation
Hello. Dear players! Please pay attention to real reviews, not those written by the casino itself! But the reality is that with a deposit of $100, I played 4 hundred, but the output turned out to be 500. After this, the casino temporarily blocked the even account and returned only $100 of the deposit. If for such a casino 500 dollars is a huge amount, then there’s nothing to even talk about...
  • Quite a lot of games.
  • don't pay out winnings
Automatic translation:
DelOro Casino
9 months ago
Dear Rokita555,

We appreciate your feedback, and it's crucial to address your concerns promptly. Our platform strictly prohibits VALUE BETTING and ARBITRAGE in our sportsbook as outlined in our Terms of Use. These practices compromise the fairness of the gaming experience for all users.

If your account was temporarily blocked, it was in adherence to our security measures. We are committed to maintaining a level playing field for all players and ensuring compliance with our terms. The return of $100 may be a result of our commitment to upholding fair play.

Our sportsbook is fortified by a vigilant team boasting over 20 years of industry expertise. Rest assured, we've implemented cutting-edge monitoring systems that enable us to detect and address any irregular betting practices the moment they occur. With our seasoned professionals and state-of-the-art technology, we stay one step ahead, ensuring a fair and secure gaming environment for all. We are committed to swiftly identifying and thwarting any attempts at irregular betting, maintaining the integrity of your gaming experience with us.

We encourage you to review our Terms of Use for a better understanding. For any questions or concerns, please contact our customer support team.

Thank you for your understanding.

Sincerely,

Del Oro Casino and Sportsbook Team
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