bb1177's reviews

Casino Guru

We want players to understand gambling.

1 year ago
THE WORST CUSTOMER SERVICE EVER. DONT BOTHER WITH THEM AND PLAY ELSEWHERE.

IM WAITING WHOLE DAY FOR THEM TO SETTLE A BET THAT WAS ALREADY WON YESTERDAY.

IN BETSLIP THERE IS CORRECT RESULT BUT THEY JUST DONT SETTLE IT AND GIVE ME THE MONEY.

SUPPORT UNREACHABLE, THIS APP THEY USE DISCORD IS TOTALY CRAP. PROBABLY THEY JUST DONT WANT TO PAY.
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2 years ago

The worst casino ever!!!!Scam!!! Stay away!!

I registered on this site and checked available deposit and withdrawal methods first. Visa was available for both. Thats why i decided to play. I cant use wallets etc for gambling in my country. Now I wanted to request visa withdrawal and i got error message.

After explaining chat operator he assured me that they have ongoing issue with visa and they will be able to process my request via bank transfer via email

KYC email replied that they dont process email requests.

As you can see this site clearly doesnt deserve the rating 7. Please change it accordingly.
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SlotsPalace Casino
1 year ago
Dear Customer,
Thank you for taking your time to provide the review. We truly appreciate your feedback.
Our goal is to provide the best possible experience to our Customers and we are sorry that your experience on our platform has not been positive.
We kindly invite you to contact our support team via email or chat. Please provide our support team with your account details and so we could review the details of the case.
Sincerely,
The Slotspalace team.
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