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louann123's complaints

Our verdict No reaction policy

Frostybet Casino - Player’s self-exclusion request is denied.

Unresolved Submitted: 04 Oct 2025
Black points: 137
Disputed amount: €500
Safety Index:Very low
Our verdict Player stopped responding

GenzoBet Casino - The player's requesting a refund of his deposit.

Closed Submitted: 18 Apr 2023
Disputed amount: €504
Safety Index:High
Our verdict Unjustified complaint

1GoodBet Casino - The player's requesting a refund.

Closed Submitted: 16 Oct 2022
Disputed amount: €430
Safety Index:Below average
Our verdict Delayed payment, status unknown

SuperCat Casino - The player's self exclusion failed.

Unresolved Submitted: 20 Sep 2022
Black points: 80
Disputed amount: €30
Safety Index:Low
Our verdict Unjustified complaint

bet O bet Casino - Player’s attempt to self-exclude from the casino has been overlooked.

Closed Submitted: 02 Jun 2022
Disputed amount: €201.48
Safety Index:Very low
Our verdict Case closed

Silverplay Casino - The player's request is ignored by the casino.

Resolved Submitted: 21 May 2022
Disputed amount: ??
Safety Index:Below average
Our verdict Unjustified complaint

Rolletto Casino - Player’s attempts to self-exclude herself have been overlooked.

Closed Submitted: 08 Feb 2022
Disputed amount: €500
Safety Index:High
Our verdict Unjustified complaint

Bongo Casino - Player’s deposit limit hasn’t been applied.

Closed Submitted: 02 Feb 2022
Disputed amount: €600
Safety Index:High
Our verdict Uncertain case

Casiqo Casino - Player believes that she should have been banned from the casino.

Unresolved Submitted: 22 May 2021
Black points: 172
Disputed amount: €1,000
Safety Index:High
Our verdict Case closed

Vulkan Vegas Casino - Player’s attempt to self-exclude herself has been overlooked.

Resolved Submitted: 03 Dec 2020
Disputed amount: €100
Safety Index:Very high
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