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enigma's complaints

Our verdict Case closed

Jackie Jackpot Casino - Player cannot provide proof of income.

Resolved Submitted: 12 May 2021
Disputed amount: £11,031
Safety Index:High
Our verdict Case closed

Plaza Royal Casino - Player cannot provide proof of income.

Resolved Submitted: 12 May 2021
Disputed amount: £6,592
Safety Index:High
Our verdict Case closed

Karjala Casino - Player cannot provide proof of income.

Resolved Submitted: 12 May 2021
Disputed amount: £4,135
Safety Index:High
Our verdict Case closed

mr.play Casino - Player cannot provide proof of income.

Resolved Submitted: 12 May 2021
Disputed amount: £10,419
Safety Index:High
Our verdict Unjustified complaint

Platincasino UK - Player’s criticizing a complicated verification process.

Closed Submitted: 09 May 2021
Disputed amount: £989
Safety Index:Very high
Our verdict Case closed

Unibet Casino UK - Player’s account has been suspended.

Resolved Submitted: 09 Nov 2020
Disputed amount: £21,250
Safety Index:High
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