The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

Dashboard
Overview Complaints Ranking System

chewchew's complaints

Our verdict Player stopped responding

ZenCasino - Player is seeking refund after deposit limit violation.

Closed Submitted: 15 Sep 2024
Disputed amount: €2,000
Safety Index:High
Our verdict Other

DelOro Casino - Player's account closed without implementing KYC procedures.

Closed Submitted: 28 Jul 2024
Disputed amount: €2,500
Safety Index:High
Our verdict Unjustified complaint

Playfina Casino - Self-excluded player able to deposit in the casino.

Closed Submitted: 11 May 2024
Disputed amount: €1,352
Safety Index:Very high
Our verdict Unjustified complaint

BC.Game Casino - Player’s self-exclusion was not respected.

Closed Submitted: 06 May 2024
Disputed amount: €1,275
Safety Index:Above average
Our verdict Unjustified complaint

BC.Game Casino - Player's self-exclusion unsuccessful in casino.

Closed Submitted: 07 Apr 2024
Disputed amount: €5,000
Safety Index:Above average
Our verdict Case closed

Slotimo Casino - Player is requesting a refund.

Resolved Submitted: 04 Mar 2023
Disputed amount: €130
Safety Index:Above average
User Profile | Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.