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Prime Slots Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (10)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • Sofort Banking
  • Trustly
  • ApplePay
  • Instant Payments by Citadel
Withdrawal limits
Not Limited for EUR
Kinetic Digital
2021
> $5,000,000
OverviewBonusesUser reviews15Safety Index explainedDiscussion1Payment methods10
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Prime Slots Casino Review

When reviewing and assessing Prime Slots Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Prime Slots Casino scored a High Safety Index of 8.8, which makes it a recommendable option for most players in terms of fairness and player safety. Carry on reading our Prime Slots Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index – Prime Slots Casino fairness and safety

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Prime Slots Casino Terms and Conditions as part of our review of Prime Slots Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.

Prime Slots Casino is a very big online casino based on our estimates or collected information. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

As far as we know, no relevant casino blacklists include Prime Slots Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

In our comprehensive review of all relevant aspects, Prime Slots Casino has attained a High Safety Index of 8.8. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Prime Slots Casino is related to 48 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Prime Slots Casino. This connection has resulted in an increased Safety Index.

Prime Slots Casino Terms and Conditions

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Prime Slots Casino to be somewhat unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Prime Slots Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 2 complaints directly about this casino in our database, as well as 20 complaints about other casinos related to it. Because of these complaints, we've given this casino 630 black points in total, out of which 630 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Prime Slots Casino user feedback and reviews

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

The user satisfaction feedback of Prime Slots Casino shared by 15 users has resulted in a Mixed User feedback score. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Prime Slots Casino company data and licenses

Prime Slots Casino is owned by Kinetic Digital and has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino on our scale.

Prime Slots Casino has a gambling license issued by Gemeinsame Glücksspielbehörde der Länder in Germany.

Win and withdrawal limits, payment options

Prime Slots Casino accepts deposits via 10 payment methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Sofort Banking, Trustly, ApplePay, Entercash, Direct e-banking, Instant Payments by Citadel.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In the table below, you can see an overview of language options at Prime Slots Casino.

Language Website Customer support Live chat
English No Yes Yes
German Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Prime Slots Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Prime Slots Casino to be good.

Casino games and slots available at Prime Slots Casino

Prime Slots Casino has these types of casino games on offer: Slots, Jackpot games.

Games from 19 casino game providers are available. This includes Nolimit City, Merkur Gaming, Play'n GO, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Relax Gaming, Greentube, Oryx Gaming, Apparat Gaming, Games Global, Reel Time Gaming, Synot Games, Hacksaw Gaming, Gamomat.

Prime Slots Casino bonus offers and codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Prime Slots Casino in our database, listed in the 'Bonuses' section of this page.

Note: In case you are looking for more information about this casino's bonus offers, visit our Prime Slots Casino bonuses page.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (10)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • Sofort Banking
  • Trustly
  • ApplePay
  • Instant Payments by Citadel
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

German website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers
Show all (19)

  • Nolimit City
  • Pragmatic Play
  • ELK Studios
  • Push Gaming
  • Play'n GO
  • Red Tiger Gaming
  • Blueprint Gaming
  • Wazdan
CASINO SCREENSHOTS
prime_slots_casino_de_homepage_desktop
prime_slots_casino_de_game_gallery_desktop
prime_slots_casino_de_promotions_desktop
prime_slots_casino_de_homepage_mobile
prime_slots_casino_de_game_gallery_mobile

Positives

  • Good selection of game providers
  • Simple and clean website design
  • Casino supports ApplePay
  • Various responsible gaming options available

Negatives

  • Live chat is available only after registration

Interesting facts

  • Casino uses a chatbot for customers' interaction
  • Casino available only for players in Germany
  • Average monthly withdrawal limit
Author & Guarantor: Michaela Skalla Last updated: 12 Mar 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Prime Slots Casino bonuses

Browse all bonuses offered by Prime Slots Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (15)

User reviews of Prime Slots Casino

This is a place to share experience with Prime Slots Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Mixed

Rated by 15 users

Very positivePositiveNeutralNegativeVery negative

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Safety Index explained

Safety Index of Prime Slots Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Prime Slots Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about Prime Slots Casino and related casinos (113)

113All0Opened22Not solved32Solved59Rejected

Complaints directly about Prime Slots Casino

Complaints about related Mega Casino (8)

Resolved Our verdict

Case closed

Disputed amount: €255
Mega Casino
Safety Index:High
Submitted: 20 Nov 2023
Resolved Our verdict

Case closed

Disputed amount: €750
Mega Casino
Safety Index:High
Submitted: 12 Aug 2023
Resolved Our verdict

Case closed

Disputed amount: €600
Mega Casino
Safety Index:High
Submitted: 09 Jun 2023
Resolved Our verdict

Case closed

Disputed amount: 530 R$
Mega Casino
Safety Index:High
Submitted: 07 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: Can$1,383
Mega Casino
Safety Index:High
Submitted: 22 Oct 2022
Resolved Our verdict

Case closed

Disputed amount: 4,000 R$
Mega Casino
Safety Index:High
Submitted: 02 Sep 2022
Resolved Our verdict

Case closed

Disputed amount: 90 R$
Mega Casino
Safety Index:High
Submitted: 30 Aug 2022
Resolved Our verdict

Case closed

Disputed amount: Can$400
Mega Casino
Safety Index:High
Submitted: 06 Aug 2022

Complaints about related LuckyMe Slots Casino (1)

Resolved Our verdict

Case closed

Disputed amount: £140
LuckyMe Slots Casino
Safety Index:High
Submitted: 15 May 2023

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Discussion

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