- Fast withdrawals, always available chat, very high player security!!
- Slots games that pay out normally.
- Evolution Gaming Live Games
- Graphics need improvement!!
Read our PokerStars Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
This review is all about getting a clear picture of PokerStars Casino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. PokerStars Casino has an Above average Safety Index of 7.1, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Proceed with reading our PokerStars Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of PokerStars Casino, we thoroughly read and reviewed the Terms and Conditions of PokerStars Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
According to our approximate calculation or collected information, PokerStars Casino is a very large online casino. This casino has an average value of denied payouts in player complaints with respect to its size. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
We did not find PokerStars Casino on any relevant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All of that, together with other factors considered in our review, has resulted in PokerStars Casino having a Safety Index of 7.1, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of PokerStars Casino to be mostly fair.
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We currently have 25 complaints directly about this casino in our database, as well as 67 complaints about other casinos related to it. Because of these complaints, we've given this casino 32,773 black points in total, out of which 64 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Our database has a total of 38 user reviews of PokerStars Casino, giving it a Good User feedback rating. You may access the casino's user reviews in the User reviews section of this page.
PokerStars Casino belongs to Rational Intellectual Holdings Limited and has estimated yearly revenues over $20,000,000. Based on the revenues, we consider it to be a large online casino.
PokerStars Casino has a gambling license in Spain. Their license was granted by Dirección General de Ordenación del Juego.
PokerStars Casino accepts 14 payment options. This includes: Neteller, Skrill, PaysafeCard, Payz (ecoPayz) , Mastercard, VISA, PayPal, Maestro, Neosurf, Bank transfer, ApplePay, Skrill 1-Tap, Rapid Transfer, RecargaPay.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
When evaluating an online casino, we take a close look at the languages supported and the customer support channels provided. The table below lists the language options at PokerStars Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English | |||
| Spanish |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at PokerStars Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of PokerStars Casino as average.
You can play these types of games at PokerStars Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Jackpot games, Live games, Poker, Scratch cards, Other card games, Other games, Crash games, Live roulette.
Titles supplied by 17 casino game providers are available. This includes NetEnt, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Inspired Gaming, Core Gaming, MGA, Reel Kingdom, RAW iGaming, The Stars Group, Skywind Group, Ruby Play.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Our database presently holds 1 bonus from PokerStars Casino:
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PokerStars Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Explore the game selection available at PokerStars Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
A selection of games from multiple game providers have been checked and NO fake games have been found.
Visit Gamecheck ProfileBrowse all bonuses offered by PokerStars Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Unfortunately, it seems that PokerStars Casino does not offer any bonuses to players from your country.
Browse an overview of payment methods supported by PokerStars Casino, along with related limits and fees associated with transactions to or from your casino account.
Supported Fiat currencies.
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
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