When reviewing and assessing Pointsbet Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Pointsbet Casino has an Above average Safety Index of 7.5, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Keep reading our Pointsbet Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index – Pointsbet Casino fairness and safety
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Pointsbet Casino review, we extensively examined and analyzed the Terms and Conditions of Pointsbet Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Pointsbet Casino is a small to medium-sized online casino based on our estimates or collected information. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find Pointsbet Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in Pointsbet Casino having a Safety Index of 7.5, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.
Pointsbet Casino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Pointsbet Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Pointsbet Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
User feedback and assessment of Pointsbet Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 2 player reviews of Pointsbet Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Pointsbet Casino company information and licenses
Pointsbet Casino belongs to PointsBet Pennsylvania LLC and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Pointsbet Casino has a gambling license in Pennsylvania. Their license was granted by Pennsylvania Gaming Control Board.
About payment methods and win and withdrawal limits
Pointsbet Casino accepts 14 payment options. This includes: Mastercard, VISA, PayPal, eChecks, Online bank transfer, CitiBank, CashAtCage, Wells Fargo Payments, Chase Bank, ACH, PayNearMe, Bank of America, Bank wire, PNC.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The table below contains information about the languages at Pointsbet Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Pointsbet Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Pointsbet Casino to be average.
Casino games and slots available at Pointsbet Casino
You can play these types of games at Pointsbet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Craps and dice.
Titles supplied by 6 casino game providers are available. This includes NetEnt, IGT, Evolution Gaming, Slingo, Shuffle Master, Light & Wonder.
Pointsbet Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. Sadly, there are now no bonuses available from Pointsbet Casino stored in our database.
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Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
No bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
No scratch cards
No eSports betting
No crash games
Language options
English website
All languages
(2)
All website languages
EnglishSpanish
English customer support
English live chat
Game providers
CASINO SCREENSHOTS
Positives
Simple and clean website design
Mobile casino app for Android and iOS
Live chat support is available 24/7
Negatives
Not all of the terms and conditions are translated to the language option provided on the website
Company focuses on sports betting rather than the casino
Interesting facts
Players must be 21 or over
Verification is required before making a deposit and play
Browse all bonuses offered by Pointsbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(2)
User reviews of Pointsbet Casino
This is a place to share experience with Pointsbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Points Bet Ontario, turned out to be a very dry crap corrupt casino to play on. At one time I was withdrawing, depositing, up/ down until my last break for a month, returned to the nonexistent bonus/scatters, horrible game payouts, 20 straight deposits of nothing, then this crap site sent me a bonus for sports, which I haven't, never ever wagered anything on and only played on their casino. Talking to live chat about that, they still wouldn't change it to a casino bonus or issue one, I sent them an email saying their casino is only about robbing and scamming players as I mentioned the above. They didn't like that and locked my account. They can kiss you know what. I can do without another corrupt casino site that was already warned by the AGCO and fined $30,000 for lying and deceiving players.
Easy to deposit
Easy to withdraw
Great selection of games
Good selection of providers
Games are smooth
No game issues
Poor customer service
Scatters are nonexistent
Bonus are nonexistent
Too many poor game payouts
Too many straight zero game payouts
Confused who should be issued a bonus
A site that doesn't give a crap about their players
Terrible casino. Joined and the offer is 100 free spins with deposit of 50 at $1 per spin. I made a deposit after joining and the casino refused to give me a bonus. They said I took the sports bet welcome which is not true. I specifically hit the join tab on the casino welcome bonus tab. I don't bet sports at all. The website must have glitches and the support was awful saying that since I took sports welcome offer they can not swap the promo which I find very hard to believe. Other casinos have no problem issuing bonus through support or chat. Points bet is by far one of the worst casinos I've ever played at. Horrible way to treat first time customers. Do not deposit here! They will cheat you out of the welcome offer.
Safety Index explained
Safety Index of Pointsbet Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pointsbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.5/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
Complaints about Pointsbet Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about Pointsbet Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Discussion
Pointsbet Casino Discussion
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