Play Gun Lake Casino MI Review

The player from Michigan had had an issue with a bonus code at an online casino. He had received an email about a 10% deposit bonus and was instructed to input the promotional code on the deposit page. However, the code did not work. Later, a casino representative had clarified that the code should have been input on the promotional page, not the deposit page. We had reached out to the player for additional details to fully understand the situation, but the player did not respond. As a result, we were unable to further investigate and had to reject the complaint.

The player from the United States had won $350. The casino had requested previously submitted verification documents and had accused the player of altering these. Instead of the physical card, they had asked for a video of the player's card, but as it was kept in a digital wallet, the player couldn't provide it. This had led to the account closure. We had contacted the casino to clarify the issue, but received no response. The player had also been unresponsive to our inquiries, leading to the complaint being rejected. The player had the option to reopen the complaint at any time.