HomeOnline casinosPalms Bet Casino Review

Palms Bet Casino Review

avatarMária B.
Last updated 10/2026
Safety Index
7.5
User feedbackMixed
9 reviews
avatarMária B.
Last updated 10/2026

Read our Palms Bet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Doesn't accept players from Ohio
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Pros and cons

  • High withdrawal limit
  • Live chat support available via WhatsApp
  • Live dealer games are available
  • No poker games are available

In-depth review

We put Palms Bet Casino under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.

We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Palms Bet Casino scored an Above average Safety Index of 7.5, which means it could be viable option for some players. There are, however, numerous casinos that scored a higher ranking in terms of fairness and safety. Our full Palms Bet Casino review offers details that can help you decide whether this casino is right for you.

Safety Index – Palms Bet Casino fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Palms Bet Casino, we meticulously evaluated and analyzed the Terms and Conditions of Palms Bet Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Taking the significance of our findings regarding the fairness of this casino's T&Cs into account, we urge you to look for a casino with fairer T&Cs, or to proceed with caution should you decide to play in this casino anyway.

Based on our estimates or gathered data, Palms Bet Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention Palms Bet Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Taking into account all factors in our review, Palms Bet Casino has scored a Safety Index of 7.5, representing an Above average value. This casino is an acceptable option for some players, however, there are finer casinos for those in search of an online casino that is committed to fairness.

Terms and Conditions of Palms Bet Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. Unfair or predatory clauses are not unusual in casino T&Cs. Where we find them, they often give the casino grounds to withhold winnings from players.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Palms Bet Casino to be unfair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Complaints from Palms Bet Casino players

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. Our Complaint Resolution Center takes in player complaints. We add these to complaints from other sources when we work out the Safety Index.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 422 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Palms Bet Casino user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Judging by the 9 user reviews given to Palms Bet Casino, it has a Mixed User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Palms Bet Casino has estimated annual revenues higher than $20,000,000. This makes it a big online casino on our scale.

Palms Bet Casino has been granted a gambling license in Peru issued by Ministry of Foreign Trade and Tourism.

Payment methods, win and withdrawal limits

Palms Bet Casino supports 13 payment options. This includes: Mastercard, VISA, Bank transfer, Yape, SafetyPay, Nuvei, Monnet, QR code payment, Pago Efectivo, Interbank (Banco Internacional del Perú), Banco de Crédito BCP , BBVA, PLIN.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
PEN 10,000 per day No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Palms Bet Casino.

Language Website Customer support Live chat
English Yes Yes No
Spanish Yes Yes No

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. Since customer support can assist you with problems related to registration process at Palms Bet Casino, account problems, withdrawals, or other issues, it holds significant value for us. The customer support at Palms Bet Casino came across as good in our tests.

Casino games and slots available at Palms Bet Casino

Palms Bet Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Baccarat, Jackpot games, Live games, Craps and dice, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live roulette.

Casino games from 18 game providers are offered. This includes NetEnt, Nolimit City, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Endorphina, Wazdan, Habanero, Spinomenal, CT Interactive, Bragg Gaming, EGT Digital, Spinoro, Aviatrix, Amusnet, Spribe, Ruby Play, Kiron Interactive.

Palms Bet Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 2 bonuses from Palms Bet Casino:

  • 200 EXTRA SPINS (0.4 S/./each)
  • 50 S/. bonus money

Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.

Company info

  • Operator TIB CONSULT S.A.C.
  • Established 2023
  • Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Palms Bet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Unfair
Issues found: 4
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 40
Last updatedLast updated
  • Opened 0
  • Unresolved 2
  • Resolved 5
  • Rejected 33
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      • pe
        Peru (Ministry of Foreign Trade and Tourism)11002574010000
        Verified
      Unfair terms and conditions
      • Detection of some basic betting techniques may result in confiscated winnings
      • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
      • Oddly low win limit that the casino only applies in specific games
      • Low-risk play may lead to winnings being confiscated
      Complaints about Palms Bet Casino
      Player’s withdrawal has been denied.
      Disputed amount: 1,500 лв
      Player requests refund after losses.
      Disputed amount: 4,000 лв
      Player’s account has been locked due to verification issue.
      Disputed amount: 5,000 лв
      Player disputes third-party ID request for verification.
      Disputed amount: 103 лв
      Player disputes losses and requests a refund.
      Disputed amount: 3,000 лв
      Player's account is blocked due to payment issues.
      Disputed amount: 1,000 лв
      Player has made multiple deposits without single win.
      Disputed amount: 2,000 лв
      Player's account blocked after winning a large amount.
      Disputed amount: 3,600 лв
      Player struggles with complicated verification process.
      Disputed amount: 134 лв
      Player’s struggling to complete account verification.
      Disputed amount: £150
      Submit a complaint

      Games

      Explore the game selection available at Palms Bet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 10 Not Available: 5

      Game providers

      Show all (18)
      • NetEnt
      • Nolimit City
      • Pragmatic Play
      • Evolution Gaming
      • Red Tiger Gaming
      • Endorphina
      • Wazdan

      Palms Bet Casino bonuses

      Browse all bonuses offered by Palms Bet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      No bonuses available for players from Ohio

      Unfortunately, it seems that Palms Bet Casino does not offer any bonuses to players from your country.

      Loyalty program

      Palms Bet Casino offers a loyalty program. Here is what you can get for achieving a higher status:

      Personalized promotionsExclusive gamesExclusive bonusesShop points

      Payments

      Browse an overview of payment methods supported by Palms Bet Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      Show all (13)
      • Mastercard
      • VISA
      • Bank transfer
      • Interbank (Banco Internacional del Perú)
      • Monnet
      • QR code payment
      • Pago Efectivo

      Transaction limits

      Withdrawal limits
      10,000 S/.
       per day
      Win limits
      Unknown

      Currencies

      Traditional

      Supported Fiat currencies.

      PEN

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 2 languages
      EnglishSpanish
      Live chat
      Live chat not available
      Customer support:
      Available in 2 languages
      EnglishSpanish
      E-mail support rating
      Good
      Average response time: 4m
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      28 Sep 2026
      Mária B.
      4m
      Good

      User reviews of Palms Bet Casino

      This is a place to share experience with Palms Bet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Mixed

      Rated by 9 users

      Very positivePositiveNeutralNegativeVery negative

      Do you have any experience with this casino?

      Write a review
      Casino Guru
      We want players to understand gambling.
      • 2 years ago
      when verifying an ipay account, they only require a screenshot of the account, which is easy to fake, I have fake verified accounts.
      • 2 years ago
      Please look at the pending complaint on my behalf where I have provided screenshots and the casino is unwilling to explain the reasons for this nagging!!!
      This is not a secure site!!
      The moment you win, they will ask you for incredible verifications and even ask you to present documents in person in Sofia (screenshots above, I'm not making this up.
      Not a safe site since you can't get your money!!!
      • They don't pay out profits, they make verification process impossible!!!
      • 3 years ago
      playable, fast payment,
      • 3 years ago
      Even in real life it never made me even go once above what I put in the machine.
      • making verification near to impossible as foreigner
      • once you receive 2 withdrawals the winning % is ridiculous low
      • they have a policy you have to leverage your deposit but if you have 0 wins to get above the amount you literally threw away the money
      • I have played on other casino's and this one is really unfair
      • 3 years ago
      I will look like a face, but of all the Bulgarian casinos, there is no better one than palmsbet. At palmsbet, even when I've won, my sessions are literally 10 times longer with twice the deposit. In palmsbet in 2 months of play, I have more successful sessions than in Winbet in 3 years of play and I am not exaggerating.
      • the best loyalty program for a Bulgarian casino
      • best daily bonus
      • they don't ask you for a paper deactivation form
      • deposit limits apply
      • They can add more Amatic games
      • 4 years ago
      One of the most fraudulent casinos in Bulgaria. Both the real casino and the virtual one are under all criticism. If they give any profit, then they refuse to pay it. Also the site is not working properly. The bonuses are not loaded and the games just freeze.
      • 4 years ago
      Don't waste your time after one more time of 2500lv taken i didn't win a dime.
      Just playing with your nerves. If you want to lose your money that's the place or if not try another place .
      • 90/10 Losses
      • Problematic site
      • lagging games
      • useless support
      • Allways has some technical problem
      • 4 years ago
      Bulgarian casino, if you want to lose money - here is the place

      Palms Bet Casino discussion

      Discuss anything related to Palms Bet Casino with other players, share your opinion, or get answers to your questions.

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