Onyx Slots Casino Review
Safety Index
by Casino Guru
Grace Media (Gibraltar) Limited
Grace Media
2024
< $1,000,000
OverviewUser reviews0Safety Index explainedDiscussion1
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Onyx Slots Casino Review
This review examines Onyx Slots Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Onyx Slots Casino scored Low Safety Index of 4.6, implying a deficiency in fairness and safety as per our evaluation standards. Carry on reading our Onyx Slots Casino review to make an informed decision whether or not this casino is the right fit for you.
Fairness and safety of Onyx Slots Casino
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Onyx Slots Casino Terms and Conditions as part of our review of Onyx Slots Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino's T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
According to our approximate calculation or collected information, Onyx Slots Casino is an average-sized online casino. In relation to its size, it has a high value of withheld winnings in complaints from players. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include Onyx Slots Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All of that, together with other factors considered in our review, has resulted in Onyx Slots Casino having a Safety Index of 4.6, which is a Low value. We advise players to avoid this casino and explore alternatives with a higher Safety Index.
Note: As far as we are concerned, Onyx Slots Casino is related to 5 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Onyx Slots Casino. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.
Onyx Slots Casino Terms and Conditions
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Onyx Slots Casino to be unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about Onyx Slots Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 0 complaints directly about this casino in our database, as well as 6 complaints about other casinos related to it. Because of these complaints, we've given this casino 7,186 black points in total, out of which 7,186 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Onyx Slots Casino user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
Sadly, our database currently has no user reviews for Onyx Slots Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Onyx Slots Casino company data and licenses
Onyx Slots Casino has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
Onyx Slots Casino has a gambling license issued by United Kingdom Gambling Commission in United Kingdom.
Win and withdrawal limits, payment options
Onyx Slots Casino accepts deposits via 7 payment methods. This includes: Mastercard, VISA, Trustly Pay, PayPal, Online bank transfer, Google Pay, MuchBetter.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Onyx Slots Casino.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
|
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Onyx Slots Casino, account management, withdrawal process, etc. We would say Onyx Slots Casino has an average customer support based on the responses we have received during our testing.
Onyx Slots Casino slots and casino games
Onyx Slots Casino has these types of casino games on offer: Slots, Roulette, Jackpot games, Live games, Live blackjack, Live roulette.
Games from 5 casino game providers are available. This includes Pragmatic Play, Atomic Slot Lab, Wild Streak Gaming, Bragg Gaming, Reel Kingdom.
Onyx Slots Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from Onyx Slots Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our Onyx Slots Casino bonuses page.
Games
Show all
Slots
Roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games
Types of games
Language options
English website
English customer support
English live chat
Game providers
Positives
- Live dealer games are available
- Payments by PayPal are available
- Nice website
Negatives
- Maximum bet allowed for playing with deposit funds is 25% of the initial deposit
- Live chat support is not available 24/7
- Limited choice of game genres
- Software provider filter not available
Interesting facts
- Small casino targeting UK
User reviews of Onyx Slots Casino
This is a place to share experience with Onyx Slots Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Safety Index of Onyx Slots Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Onyx Slots Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The Safety Index of this casino was calculated based on our research and data collected by our casino review team.
Learn more about casino review methodology
Important
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Unfair terms and conditions
- Use of the Martingale betting strategy may result in confiscated winningsT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfairT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfair
- Common bonus hunting strategies may be seen as a serious T&C violationT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfairT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfair
- Low-risk play may lead to winnings being confiscatedT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfair
- Use of betting techniques that do not provide an unfair advantage may be seen as a serious T&C violationT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfairT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfair
- Players must watch how much they bet even when playing without bonusesT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfairT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfair
- Casino voids gaming account balances after less than two years of account inactivityT&C copied from the casino's website (in English):
- Repeatedly withdrawing and redepositing to get more bonuses may lead to winnings being confiscatedT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfair
- Low-risk play may lead to winnings being confiscatedT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfairT&C copied from the casino's website (in English):Why we find the bolded part of the rule unfair
Complaints about Onyx Slots Casino and related casinos
(13)13All0Opened5Unresolved3Resolved5Rejected
Complaints about related Avenger Slots Casino (2)
Our verdict
Case closedSafety Index:Below average
Resolved
Submitted:
07 May 2021
Disputed amount: £4,500
Our verdict
Player stopped respondingSafety Index:Below average
Closed
Submitted:
16 Aug 2020
Disputed amount: £50
Complaints about related Casimpo Casino (4)
Our verdict
No reactionSafety Index:Below average
Unresolved
Read more on:
askgamblers.com
Submitted:
8/2023
Disputed amount: £4,399
Our verdict
Case closedSafety Index:Below average
Resolved
Submitted:
08 Nov 2024
Disputed amount: £2,149
Our verdict
No reactionSafety Index:Below average
Unresolved
Submitted:
27 Apr 2023
Disputed amount: £1,959
Our verdict
Player stopped respondingSafety Index:Below average
Closed
Submitted:
26 Dec 2022
Disputed amount: £1,600
Complaints about related Slotty Slots Casino (3)
Our verdict
No reactionSafety Index:Below average
Unresolved
Read more on:
askgamblers.com
Submitted:
12/2023
Disputed amount: £7,000
Our verdict
Player stopped respondingSafety Index:Below average
Closed
Submitted:
22 Mar 2021
Disputed amount: £3,250
Our verdict
Case closedSafety Index:Below average
Resolved
Submitted:
04 Nov 2020
Disputed amount: £280
Complaints about related Slot Strike Casino (4)
Our verdict
Player stopped respondingSafety Index:Low
Show more complaints (+3)
Closed
Submitted:
12 Feb 2025
Disputed amount: £1,300
Onyx Slots Casino Discussion
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