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Ivona K.
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Ivona Kulichova
Head of Affiliate Department
Ivona leads Casino Guru's affiliate department. She is responsible for leading both communication and data analysts teams within the affiliate team, addressing specific issues with the finance department, and liaising with relevant and influential individuals and companies in the industry to establi...
In this review of OLG Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. OLG Casino has a Very high Safety Index of 9.8, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Read on in our OLG Casino review to find out whether this casino is a good fit for you.
Is OLG Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our OLG Casino review, we extensively examined and analyzed the Terms and Conditions of OLG Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based on our estimates or gathered data, OLG Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention OLG Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, OLG Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
T&Cs of OLG Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of OLG Casino to be mostly fair.
Note: Read through and explore our specific findings from the T&Cs check here.
OLG Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
OLG Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 4 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
OLG Casino is owned by Ontario Lottery and Gaming Corporation and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
OLG Casino has been granted a gambling license in Ontario issued by Alcohol and Gaming Commission of Ontario.
Note:OLG Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
OLG Casino supports 7 payment options. This includes: Mastercard, VISA, VISA Debit, American Express, Bank transfer, ApplePay, Interac e-Transfer.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
"Every online casino we review is assessed for the quality and availability of its customer support and the range of languages it supports." The language and support options at OLG Casino are shown in the table below.
Language
Website
Customer support
Live chat
English
24/7
French
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at OLG Casino. This includes potential difficulties with your account, withdrawals, and more. We would say OLG Casino has a good customer support based on the responses we have received during our testing.
OLG Casino casino games and slots
OLG Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 17 game providers are offered. This includes Blueprint Gaming, IGT, Evolution Gaming, Lightning Box, Roxor, Inspired Gaming, Gameburger Studios, Light & Wonder, Wizard games, Skywind Group, AGS, Pixiu Gaming, Wild Streak Gaming, Aristocrat, Triple Edge Studios, AreaVegas, Fortune Factory Studios.
Bonuses and codes offered by OLG Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from OLG Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Ontario Lottery and Gaming Corporation
Established
2015
Estimated annual revenues
> $100,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of OLG Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
Ontario (Alcohol and Gaming Commission of Ontario)
Verified
Unfair terms and conditions
Winnings may be forfeited if card counting strategies are detected
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Explore the game selection available at OLG Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 11
Not Available: 4
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Most popular games
Cleopatra
by IGT
Da Vinci Diamonds
by IGT
Balloonies
by IGT
Cats
by IGT
Candy Bars
by IGT
Cai Shen Ye
by Skywind Group
Kitty Glitter
by IGT
Double Diamond
by IGT
Triple Diamond
by IGT
Wolf Run
by IGT
Siberian Storm
by IGT
Ocean Magic
by IGT
Game providers
Show all
(17)
Game providers (17)
Casino Bonuses
OLG Casino bonuses
Browse all bonuses offered by OLG Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by OLG Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Transaction limits
Withdrawal limits
Not limited for CAD
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
CAD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Live chat
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Customer support:
Available in
2 languages
EnglishFrench
All languages (2)
English
French
Live chat rating
Good
Average response time: Instant
Based on 6 tests
Date and tester
Response time
Rating
16 Mar 2026
Natalia J.
Instant
Good
29 Jan 2025
Pavel K.
Not measured
Good
12 Feb 2024
Burak O.
Not measured
Subpar
18 Oct 2022
Michaela S.
Not measured
Good
16 Jun 2022
Natalia B.
Not measured
Subpar
27 Nov 2020
Radovan P.
Not measured
Good
User reviews
User reviews of OLG Casino
This is a place to share experience with OLG Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 4 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 2 years ago
OLG is midrange if you don't spend a lot on online gaming. I rarely if ever receive a deposit match offer, there are no free spins or anything offered usually. They don't advertise their promos well either.
The selection of games is small, but growing slightly.
As they are a government entity, I fully trust that their games meet the highest standards of fairness.
The layout hasn't changed much in years, and its slightly dated but still works fine.
Deposits are fast. Withdrawals, not so much.
Government entity (run by Ontario Lotto)
Deposits are fast
Withdrawals are slow (3+ days in some cases)
Small game selection
• 3 years ago
Don't play here! Extremely bad payouts for the games, you are very lucky if you get a bonus and then it might pay 3 times your bet! Player beware!
Good selection of games
Bonuses are non existent, and don't pay!
• 3 years ago
The phone app works great, I use it often. But in my opinion, more games could be added, because there are not very many of them.
• 3 years ago
I like the selection of games & bonus are good too. The game providers are my favorite games which make kept going back. How easy it is to navigate through the site.
Discussion
OLG Casino discussion
Discuss anything related to OLG Casino with other players, share your opinion, or get answers to your questions.
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