In this review of OLG Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. OLG Casino has a Very high Safety Index of 9.8, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Keep reading our OLG Casino review to learn more about this casino and decide whether it is a good choice for you.
Is OLG Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our OLG Casino review, we extensively examined and analyzed the Terms and Conditions of OLG Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.
Based on our estimates or gathered data, OLG Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention OLG Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, OLG Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of OLG Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of OLG Casino during our review.
Player complaints submitted about OLG Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
OLG Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 4 player reviews so far.. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
OLG Casino is owned by Ontario Lottery and Gaming Corporation and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
OLG Casino has been granted a gambling license in Ontario issued by iGaming Ontario.
Note:OLG Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
OLG Casino supports 5 payment options. This includes: Mastercard, VISA, VISA Debit, Online bank transfer, Interac.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at OLG Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
French
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at OLG Casino, managing your account, withdrawals, or other matters. OLG Casino has a good customer support, judging by the results of our testing.
OLG Casino casino games and slots
OLG Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Table games.
Casino games from 18 game providers are offered. This includes NetEnt, Playtech, Blueprint Gaming, IGT, Evolution Gaming, Realtime Gaming, Red Tiger Gaming, WMS, Bally, Barcrest, Lightning Box, Lucksome, Light & Wonder, AGS, Shuffle Master, Red7, Everi, Reel Play.
OLG Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. Our database presently holds 2 bonuses from OLG Casino, which are listed in the 'Bonuses' section of this review.
Note: Our separate page features details on OLG Casino bonuses for additional information about this casino's offers.
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Bonuses
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Payment methods
Payment methods
Withdrawal limits
Not Limited for CAD
Games
Show all
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Types of games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Language options
English website
All languages
(2)
All website languages
EnglishFrench
English customer support
All languages
(2)
All customer support languages
EnglishFrench
English live chat
All languages
(2)
All livechat languages
EnglishFrench
Game providers
Show all
(18)
Game providers (18)
CASINO SCREENSHOTS
Positives
Good selection of games
Phone customer support available
Mobile casino application for iOS and Android
Live chat support is available 24/7
No withdrawal limits
Live dealer games are available
Negatives
Small selection of game providers
Limited choice of payment methods
Only one currency is accepted
Interesting facts
The company focuses on the casino, sports betting and lottery games
Players must reside and be physically located in the Province of Ontario (Canada) to play
Browse all bonuses offered by OLG Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(4)
User reviews of OLG Casino
This is a place to share experience with OLG Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
OLG is midrange if you don't spend a lot on online gaming. I rarely if ever receive a deposit match offer, there are no free spins or anything offered usually. They don't advertise their promos well either.
The selection of games is small, but growing slightly.
As they are a government entity, I fully trust that their games meet the highest standards of fairness.
The layout hasn't changed much in years, and its slightly dated but still works fine.
Deposits are fast. Withdrawals, not so much.
Government entity (run by Ontario Lotto)
Deposits are fast
Withdrawals are slow (3+ days in some cases)
Small game selection
RedHair
Unregistered user
• 2 years ago
Don't play here! Extremely bad payouts for the games, you are very lucky if you get a bonus and then it might pay 3 times your bet! Player beware!
I like the selection of games & bonus are good too. The game providers are my favorite games which make kept going back. How easy it is to navigate through the site.
Safety Index explained
Safety Index of OLG Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of OLG Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
