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Ivona K.
Author
Ivona Kulichova
Head of Affiliate Department
Ivona leads Casino Guru's affiliate department. She is responsible for leading both communication and data analysts teams within the affiliate team, addressing specific issues with the finance department, and liaising with relevant and influential individuals and companies in the industry to establi...
In this review of OLG Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. OLG Casino has a Very high Safety Index of 9.8, making it one of the most secure and fair online casinos on the web, based on our evaluation criteria. Read on in our OLG Casino review to find out whether this casino is a good fit for you.
Is OLG Casino fair and safe? Safety Index explained
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our OLG Casino review, we extensively examined and analyzed the Terms and Conditions of OLG Casino. We discovered some rules or clauses that were not to our liking, but on the whole, we find the T&Cs to be mostly fair. A rule that is unfair or predatory can possibly be used against players to excuse not paying out winnings to them. However, we found only minor issues in this casino when searching for unfair or predatory rules.
Based on our estimates or gathered data, OLG Casino is a very big online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention OLG Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, OLG Casino has achieved a Safety Index of 9.8, which is classified as Very high. This casino can be considered an amazing option for most players since it fosters fairness and honesty in their treatment of customers.
Terms and Conditions of OLG Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of OLG Casino to be mostly fair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about OLG Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
OLG Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 5 reviews, and we have only received 4 player reviews so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
OLG Casino is owned by Ontario Lottery and Gaming Corporation and has estimated revenues exceeding $100,000,000 per year. This makes it a very big online casino according to our classification.
OLG Casino has been granted a gambling license in Ontario issued by Alcohol and Gaming Commission of Ontario.
Note:OLG Casino is connected to land-based casinos or betting shops. Judging purely by the online casino website, this casino would have a lower Safety Index than it currently has from us, however, it has been increased because of the availability of brick-and-mortar establishments and the credibility they add to the online casino.
Payment methods, win and withdrawal limits
OLG Casino supports 7 payment options. This includes: Mastercard, VISA, VISA Debit, American Express, Bank transfer, ApplePay, Interac e-Transfer.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. You can find languages available at OLG Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
French
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at OLG Casino, managing your account, withdrawals, or other matters. OLG Casino has a good customer support, judging by the results of our testing.
OLG Casino casino games and slots
OLG Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 17 game providers are offered. This includes Blueprint Gaming, IGT, Evolution Gaming, Lightning Box, Roxor, Inspired Gaming, Gameburger Studios, Light & Wonder, Wizard games, Skywind Group, AGS, Pixiu Gaming, Wild Streak Gaming, Aristocrat, Triple Edge Studios, AreaVegas, Fortune Factory Studios.
Bonuses and codes offered by OLG Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from OLG Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Ontario Lottery and Gaming Corporation
Established
2015
Estimated annual revenues
> $100,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of OLG Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
Ontario (Alcohol and Gaming Commission of Ontario)
Verified
Unfair terms and conditions
Winnings may be forfeited if card counting strategies are detected
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Browse all bonuses offered by OLG Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
OLG Casino payment methods
Currencies
CAD
User reviews
User reviews of OLG Casino
This is a place to share experience with OLG Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
OLG is midrange if you don't spend a lot on online gaming. I rarely if ever receive a deposit match offer, there are no free spins or anything offered usually. They don't advertise their promos well either.
The selection of games is small, but growing slightly.
As they are a government entity, I fully trust that their games meet the highest standards of fairness.
The layout hasn't changed much in years, and its slightly dated but still works fine.
Deposits are fast. Withdrawals, not so much.
Government entity (run by Ontario Lotto)
Deposits are fast
Withdrawals are slow (3+ days in some cases)
Small game selection
RedHair
Unregistered user
• 3 years ago
Don't play here! Extremely bad payouts for the games, you are very lucky if you get a bonus and then it might pay 3 times your bet! Player beware!
I like the selection of games & bonus are good too. The game providers are my favorite games which make kept going back. How easy it is to navigate through the site.
Discussion
OLG Casino discussion
Discuss anything related to OLG Casino with other players, share your opinion, or get answers to your questions.
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