HomeOnline casinosmr.play Casino Review

mr.play Casino Review

avatarMiram G.
Last updated 04/2026
Safety Index
8.8
User feedbackMixed
6 reviews
avatarMiram G.
Last updated 04/2026

Casino closed

mr.play Casino DK has been closed and no longer operates.

Doesn't accept players from Ohio
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Pros and cons

  • Good selection of game providers
  • Popular progressive jackpot slots
  • Nicely explained VIP program
  • Live dealer games are available
  • Live chat support is not available 24/7

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 9 Not Available: 6
Real Games
Verified by Gamecheck

Transaction limits

Withdrawal limits
70,000 kr.
 per month
Win limits
Unknown

Language options

Website
Available in 2 languages
EnglishDanish
Live chat
Available in 2 languages
EnglishDanish
Customer support:
Available in 2 languages
EnglishDanish

mr.play Casino Review

After a detailed look at mr.play Casino, our casino review team has the full picture. We used our casino review process to look at what it does well and what it could do better. Putting the casino through its paces, our team reviewed its Terms and Conditions, licenses, player complaints, support, and limits. This gave them what they needed to work out if this casino is safe and fair, one to avoid, or falling between the two.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In terms of player safety and fairness, mr.play Casino has a High Safety Index of 8.8, which makes it a recommendable casino for most players. Proceed with reading our mr.play Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of mr.play Casino

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of mr.play Casino, we read and assessed Terms and Conditions of mr.play Casino in-depth. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

According to our approximate calculation or collected information, mr.play Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

We did not find mr.play Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

On the whole, also considering other contributing factors in our assessment, mr.play Casino has achieved a Safety Index of 8.8, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.

Note: According to our records, mr.play Casino is related to 7 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of mr.play Casino.

mr.play Casino T&Cs

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of mr.play Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to mr.play Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 30 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of mr.play Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

mr.play Casino has a Mixed User feedback score based on the 6 user reviews in our database. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

mr.play Casino company information and licenses

mr.play Casino belongs to Marketplay Ltd. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.

To the best of our knowledge, mr.play Casino has not been granted a license by any gambling regulatory authority.

About payment methods and win and withdrawal limits

mr.play Casino accepts 8 payment options. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, PayPal, Trustly Pay, Instant Payments by Citadel.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits Win limits
DKK 70,000 per month No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at mr.play Casino.

Language Website Customer support Live chat
English Yes Yes Yes
Danish Yes Yes Yes

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at mr.play Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say mr.play Casino has a good customer support based on the responses we have received during our testing.

mr.play Casino slots and casino games

You can play these types of games at mr.play Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Other card games, eSports betting, Other games, Table games, Live baccarat, Live blackjack, Live poker, Live roulette.

Titles supplied by 18 casino game providers are available. This includes NetEnt, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, iSoftBet, PariPlay, Ainsworth Game Technology, Games Global, Synot Games, Authentic Gaming, Stakelogic, Spinberry, Hacksaw Gaming, Ruby Play, Aspire Global.

mr.play Casino bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.

Our database presently holds 1 bonus from mr.play Casino:

  • 100% up to 1,000 kr.

Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.

Company info

  • Owner Marketplay Ltd.
  • Operator Aspire Global International LTD
  • Established 2021
  • Estimated annual revenues > $5,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of mr.play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Big casinoVery big group

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.

Complaints ratio
Very good
Total complaints: 15
Last updatedLast updated
  • Opened 0
  • Unresolved 0
  • Resolved 4
  • Rejected 11
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Slightly negative
    Last updatedLast updated
    • Operates without a license

    There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

    Licensing authorities

    • No license
    Unfair terms and conditions
    • Unreasonably short time frame for providing information within KYC processes

    User reviews of mr.play Casino

    This is a place to share experience with mr.play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

    User feedback:
    Mixed

    Rated by 6 users

    Very positivePositiveNeutralNegativeVery negative

    Do you have any experience with this casino?

    Write a review
    Casino Guru
    We want players to understand gambling.
    • 2 years ago
    great site fast withdrawals and friendly live chat. The design is quite good and games are different everyone can find their lovely game I think.
    • 3 years ago
    Terrible casino.. the games are all good lots of selection and stuff . But when it's time to cash out .. good luck I have 7000 waiting I went thru all there ridiculous steps for nothing I got frustrated running all over trying to put everything together I started playing the 7000 like a degen but hit even bigger now I got alot more in top in the max cash out after seeing the trust pilot reviews on this casino im not even gunna bother. They don't pay big wins
    • Good selection of games
    • Support was helpful until I got all the documents then they ran outta excuses
    • Depos fast
    • They don't pay
    • It's shady site
    • Slow and glitchy
    • Support sucks after they are done making up shit to stall u
    • They shut down account for no reason
    • Verification is long a drawn out
    • Games shut down if it's paying to much even tho they themselves wont pay
    • Shitty bonuses
    mr.play Casino
    Dear stevetemple8888,

    Thank you for your feedback.

    We are sorry to hear that your experience with us was not satisfactory.
    We strive to provide the best possible service to our customers, and it sounds like we did not in this instance.
    We appreciate your feedback and we take the opportunity to improve and provide the best experience.
    We understand the issue was settled and we look forward to continue our relationship.

    Have a grate day.
    • 4 years ago
    I've been playing at this casino for a long time, I'm a platinum VIP and couldn't really complain, everything's great. The personal VIP support agent hasn't been there for a few weeks, and nothing has really worked since then. Got 20 free spins for free, I was able to play 8 of them, then an error message came up, I reported it in the chat, they wanted to pass it on to the technical department and now I've been waiting for a reply for 8 weeks.
    Even after several inquiries in the live chat, I only get the message that the department is still working on it. I feel a bit cheated and meanwhile I'm also a bit angry about the meanwhile super bad support staff!
    • Fast payout
    • Bad support
    • Bonuses are mediocre
    • 4 years ago
    The site is slow and takes time to load, it feels like it will fall apart in one moment, but other then this, generally it is ok, but really nothing special..
    • 4 years ago
    Worst casino, which should definitely not be recommended here. The bonus is forced upon you and you cannot delete it. The profits are also zero. Dear Casino Guru Team, do you still test at all or do you let the positive test results pay you well??? Impossible your rating and recommendation.
    • Bad Fake Casino
    • 4 years ago
    the loading time is terrible. the design is so crowded and full of elements.

    good thing they have a a few slots i enjoyed playing.

    withdrawal limit is annoying
    • long loading time
    • withdrawal limit

    mr.play Casino discussion

    Discuss anything related to mr.play Casino with other players, share your opinion, or get answers to your questions.

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