This review examines mr.play Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. In terms of player safety and fairness, mr.play Casino has a High Safety Index of 8.9, which makes it a recommendable casino for most players. Proceed with reading our mr.play Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Fairness and safety of mr.play Casino
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of mr.play Casino, we read and assessed Terms and Conditions of mr.play Casino in-depth. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
According to our approximate calculation or collected information, mr.play Casino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find mr.play Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
On the whole, also considering other contributing factors in our assessment, mr.play Casino has achieved a Safety Index of 8.9, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, mr.play Casino is related to 7 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of mr.play Casino.
mr.play Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of mr.play Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to mr.play Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 38 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of mr.play Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 10 players, mr.play Casino does not have a User satisfaction score yet. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
mr.play Casino company information and licenses
mr.play Casino belongs to Marketplay Ltd. and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
mr.play Casino has a gambling license in Denmark. Their license was granted by Spillemyndigheden .
About payment methods and win and withdrawal limits
mr.play Casino accepts 8 payment options. This includes: Skrill, Neteller, PaySafeCard, VISA, Mastercard, PayPal, Trustly, Instant Payments by Citadel.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
DKK 70,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at mr.play Casino.
Language
Website
Customer support
Live chat
English
Danish
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at mr.play Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say mr.play Casino has a good customer support based on the responses we have received during our testing.
mr.play Casino slots and casino games
You can play these types of games at mr.play Casino: Slots, Roulette, Blackjack, Betting, Video poker, Baccarat, Jackpot games, Live games, Other card games, eSports betting, Other games, Table games, Live baccarat, Live blackjack, Live poker, Live roulette.
Titles supplied by 18 casino game providers are available. This includes NetEnt, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, iSoftBet, PariPlay, Ainsworth, Games Global, Synot Games, Authentic Gaming, Stakelogic, Spinberry, Hacksaw Gaming, Ruby Play, Aspire Global.
mr.play Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from mr.play Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on mr.play Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by mr.play Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(10)
User reviews of mr.play Casino
This is a place to share experience with mr.play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Terrible casino.. the games are all good lots of selection and stuff . But when it's time to cash out .. good luck I have 7000 waiting I went thru all there ridiculous steps for nothing I got frustrated running all over trying to put everything together I started playing the 7000 like a degen but hit even bigger now I got alot more in top in the max cash out after seeing the trust pilot reviews on this casino im not even gunna bother. They don't pay big wins
Good selection of games
Support was helpful until I got all the documents then they ran outta excuses
Depos fast
They don't pay
It's shady site
Slow and glitchy
Support sucks after they are done making up shit to stall u
They shut down account for no reason
Verification is long a drawn out
Games shut down if it's paying to much even tho they themselves wont pay
Shitty bonuses
mr.play Casino
Dear stevetemple8888,
Thank you for your feedback.
We are sorry to hear that your experience with us was not satisfactory. We strive to provide the best possible service to our customers, and it sounds like we did not in this instance. We appreciate your feedback and we take the opportunity to improve and provide the best experience. We understand the issue was settled and we look forward to continue our relationship.
I've been playing at this casino for a long time, I'm a platinum VIP and couldn't really complain, everything's great. The personal VIP support agent hasn't been there for a few weeks, and nothing has really worked since then. Got 20 free spins for free, I was able to play 8 of them, then an error message came up, I reported it in the chat, they wanted to pass it on to the technical department and now I've been waiting for a reply for 8 weeks. Even after several inquiries in the live chat, I only get the message that the department is still working on it. I feel a bit cheated and meanwhile I'm also a bit angry about the meanwhile super bad support staff!
Spiele schon sehr lange in diesem Casino, bin platin VIP und konnte mich eigentlich nicht beschweren, alles top. Seit einigen Wochen ist der persönliche VIP Support agent aber nicht mehr da, seitdem funktioniert wirklich garnichts mehr. Hab 20 freispiele geschenkt bekommen, davon konnte ich 8 spielen, dann kam eine Error Meldung, habe das im Chat gemeldet, dieser wollte das an die technische Abteilung weitergeben und nun warte ich schon seit 8 Wochen auf eine Rückantwort. Auch nach mehreren Nachfragen im live Chat bekomme ich nur gesagt, die Abteilung bearbeitet das noch. Fühle mich etwas veräppelt und bin mittlerweile auch etwas erbost über die mittlerweile mega schlechten Support Mitarbeiter!
The site is slow and takes time to load, it feels like it will fall apart in one moment, but other then this, generally it is ok, but really nothing special..
Worst casino, which should definitely not be recommended here. The bonus is forced upon you and you cannot delete it. The profits are also zero. Dear Casino Guru Team, do you still test at all or do you let the positive test results pay you well??? Impossible your rating and recommendation.
Schlechteste Casino, welches hier definitiv nicht empfohlen werden sollte. Man bekommt den Bonus aufgezwungen und kann ihn nicht löschen. Die Gewinne sind auch gleich Null. Liebes Casino Guru Team, testet ihr überhaupt noch oder lasst ihr euch die positiven Test Ergebnisse gut bezahlen??? Unmöglich eure Bewertung und Empfehlung.
the loading time is terrible. the design is so crowded and full of elements.
good thing they have a a few slots i enjoyed playing.
withdrawal limit is annoying
long loading time
withdrawal limit
Safety Index explained
Safety Index of mr.play Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of mr.play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Plaza Royal Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Plaza Royal Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
12 May 2021
Complaints about related Vegasland Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.1
Regent Play Casino has a Safety Index of 8.1, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
06 May 2020
Complaints about related ZetBet Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
