HomeOnline Casinosmr.play Casino Review
mr.play Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Visit Casino
Payment methods
  • Neteller
  • Skrill
  • Mastercard
  • VISA
  • Sofort Banking
  • PayPal
Withdrawal limits
 per month
€7,000
Marketplay Ltd.
Aspire Global International LTD
2021
> $5,000,000
OverviewBonusesUser reviews10Safety Index explainedDiscussion1Payment methods6

mr.play Casino Review

mr.play Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. mr.play Casino scored a High Safety Index of 8.3, which is why it could be considered a favorable option for most players in terms of fairness and safety. Continue reading our mr.play Casino review and learn more about this casino in order to determine whether or not it's the right one for you.

Safety Index – mr.play Casino fairness and safety

Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.

In our review of mr.play Casino, we have looked closely into the Terms and Conditions of mr.play Casino and reviewed them. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based upon our estimates and collected information, we consider mr.play Casino a very big online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.

Based on our findings, no important casino blacklists feature mr.play Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.

Taking into account all factors in our review, mr.play Casino has scored a Safety Index of 8.3, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Terms and Conditions of mr.play Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of mr.play Casino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding mr.play Casino

Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.

We have found no relevant complaints about this casino.

User feedback and reviews of mr.play Casino

At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.

Nevertheless, this casino does not have a User feedback score yet. We have received 10 player reviews of mr.play Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. To view the casino's user reviews, navigate to the User reviews part of this page.

Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.

Licenses and company information

mr.play Casino is owned by Marketplay Ltd., and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

mr.play Casino is licensed by Gemeinsame Glücksspielbehörde der Länder in Germany.

Payment options, withdrawal limits and win limits

mr.play Casino supports 6 deposit methods. This includes: Neteller, Skrill, Mastercard, VISA, Sofort Banking, PayPal.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
EUR 7,000 per month No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at mr.play Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes
German Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at mr.play Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of mr.play Casino as average.

Casino games and slots available at mr.play Casino

Players can enjoy these types of casino games at mr.play Casino: Slots.

Casino games supplied by 6 game providers are available. This includes Play'n GO, Pragmatic Play, 2By2 Gaming, Hacksaw Gaming, Gamomat, Synot Games.

mr.play Casino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by mr.play Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.

Note: Take a look at our designated mr.play Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
  • Neteller
  • Skrill
  • Mastercard
  • VISA
  • Sofort Banking
  • PayPal
Withdrawal limits
 per month
€7,000

Games

Slots
No roulette
No blackjack
No betting
No video poker
No bingo
No baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
English customer support
English live chat

Game providers

  • Pragmatic Play
  • Play'n GO
  • 2By2 Gaming
  • Hacksaw Gaming
  • Synot Games
  • Gamomat
CASINO SCREENSHOTS
mr.play_casino_de_homepage_desktop
mr.play_casino_de_game_gallery_desktop
mr.play_casino_de_homepage_mobile

Positives

  • Various responsible gaming options available
  • Simple and clean website design
  • Modern website

Negatives

  • Live chat support is not available 24/7
  • Small selection of game providers

Interesting facts

  • Casino is part of the Aspire Global group of casinos
Author & Guarantor: Burak Onder Last updated: 26 Oct 2024 Anything incorrect or missing? Let me know
Casino Bonuses

mr.play Casino bonuses

Browse all bonuses offered by mr.play Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (10)

User reviews of mr.play Casino

This is a place to share experience with mr.play Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 10 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

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• 1 year ago
great site fast withdrawals and friendly live chat. The design is quite good and games are different everyone can find their lovely game I think.
• 2 years ago
Terrible casino.. the games are all good lots of selection and stuff . But when it's time to cash out .. good luck I have 7000 waiting I went thru all there ridiculous steps for nothing I got frustrated running all over trying to put everything together I started playing the 7000 like a degen but hit even bigger now I got alot more in top in the max cash out after seeing the trust pilot reviews on this casino im not even gunna bother. They don't pay big wins
  • Good selection of games
  • Support was helpful until I got all the documents then they ran outta excuses
  • Depos fast
  • They don't pay
  • It's shady site
  • Slow and glitchy
  • Support sucks after they are done making up shit to stall u
  • They shut down account for no reason
  • Verification is long a drawn out
  • Games shut down if it's paying to much even tho they themselves wont pay
  • Shitty bonuses
mr.play Casino
Dear stevetemple8888,

Thank you for your feedback.

We are sorry to hear that your experience with us was not satisfactory.
We strive to provide the best possible service to our customers, and it sounds like we did not in this instance.
We appreciate your feedback and we take the opportunity to improve and provide the best experience.
We understand the issue was settled and we look forward to continue our relationship.

Have a grate day.
• 2 years ago
I've been playing at this casino for a long time, I'm a platinum VIP and couldn't really complain, everything's great. The personal VIP support agent hasn't been there for a few weeks, and nothing has really worked since then. Got 20 free spins for free, I was able to play 8 of them, then an error message came up, I reported it in the chat, they wanted to pass it on to the technical department and now I've been waiting for a reply for 8 weeks.
Even after several inquiries in the live chat, I only get the message that the department is still working on it. I feel a bit cheated and meanwhile I'm also a bit angry about the meanwhile super bad support staff!
  • Fast payout
  • Bad support
  • Bonuses are mediocre
• 2 years ago
The site is slow and takes time to load, it feels like it will fall apart in one moment, but other then this, generally it is ok, but really nothing special..
• 2 years ago
Worst casino, which should definitely not be recommended here. The bonus is forced upon you and you cannot delete it. The profits are also zero. Dear Casino Guru Team, do you still test at all or do you let the positive test results pay you well??? Impossible your rating and recommendation.
  • Bad Fake Casino
• 2 years ago
the loading time is terrible. the design is so crowded and full of elements.

good thing they have a a few slots i enjoyed playing.

withdrawal limit is annoying
  • long loading time
  • withdrawal limit
Safety Index explained

Safety Index of mr.play Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of mr.play Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Other factors

  • Low withdrawal limit: €7,000 / month

Complaints about mr.play Casino and related casinos (15)

15All0Opened0Not solved4Solved11Rejected

Complaints directly about mr.play Casino

Show more complaints +5
Discussion

mr.play Casino Discussion

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Payment methods

mr.play Casino payment methods

Currencies
EUR
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