Our expert casino review team has carefully analysed Metal Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. In terms of player safety and fairness, Metal Casino has a High Safety Index of 8.1, which makes it a recommendable casino for most players. Keep reading our Metal Casino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of Metal Casino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our Metal Casino review, we extensively examined and analyzed the Terms and Conditions of Metal Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Based upon our estimates and collected information, we consider Metal Casino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find Metal Casino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, Metal Casino has achieved a Safety Index of 8.1, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, Metal Casino is related to 11 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Metal Casino. The relationship between these casinos has led to a higher Safety Index than it would have been otherwise for this casino.
Metal Casino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Metal Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Metal Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 2 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 492 black points in total, out of which 66 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Metal Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 14 players, Metal Casino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Metal Casino company information and licenses
Metal Casino belongs to SkillOnNet Ltd and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Metal Casino has a gambling license in Germany. Their license was granted by Gemeinsame Glücksspielbehörde der Länder.
About payment methods and win and withdrawal limits
Metal Casino accepts 6 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , SOFORT Überweisung, Trustly.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Metal Casino.
Language
Website
Customer support
Live chat
German
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Metal Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Metal Casino to be average.
Slots and casino games at Metal Casino
You can play these types of games at Metal Casino: Slots.
Titles supplied by 9 casino game providers are available. This includes NetEnt, Apricot (Microgaming), Play'n GO, Yggdrasil Gaming, Red Tiger Gaming, NYX Gaming Group, Nextgen Gaming, ELK Studios, Relax Gaming.
Bonuses and codes offered by Metal Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Metal Casino in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on Metal Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Metal Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(14)
User reviews of Metal Casino
This is a place to share experience with Metal Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough reviews
Rated by 14 users
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ortjos_sr44
Unregistered user
• 1 year ago
The best thing about this casino is that withdrawals are processed promptly and usually reach the bank within 2-3 days. The worst thing, but which is common to all casinos, is that in games called 'chance', the correct answers are inversely proportional to the amount wagered. That is to say, at low bets, numerous hits and at high bets, minimum hits.
Lo mejor de este casino es que los retiros se procesan pronto y en 2 o 3 días suelen llegar al banco. Lo peor pero que es común a todos los casinos es que en los juegos que llaman de 'azar' los aciertos son inversamente proporcionales al montante apostado. Es decir, a apuestas bajas aciertos numerosos y a apuestas altas mínimos aciertos.
fast withdrawals
Retiros rápidos
Games of chance are not such. Always conditioned by the amount of the bet.
Los juegos de azar no son tales. Siempre condicionados por el montante de la apuesta.
Bad casino!!! Fake bonus, they say that it gives 100% more free spins, but you only receive 100% of the deposit amount. I tried to play the free spins until they expired and I couldn't. Contacting support is stressful because there is no one to talk to you. The e-mails when they answer are always the same thing, the same recorded message, it does not help the customer at all. I lost the rounds and got no help and no response from the casino.
Casino ruim!!! Bônus falso, eles falam que da 100% mas giros grátis, porém só recebe 100% o valor do depósito. Tentei jogar os giros grátis até expirar e não consegui. Entrar em contato com o suporte é estressante pq não tem ninguém pra falar com vc. O e-mails quando respondem é sempre a mesma coisa, mesma mensagem gravada, não ajuda o cliente em nada. Perdi as rodadas e não obtive ajuda e nem resposta do casino.
The positive that the deposit amount is low
O positivo que o valor do deposito é baixo
fake bonus
Bônus falso
No support in chat
Sem atendimento no chat
Email always the same message does not help at all.
I honestly didn’t know what I expected coming to a website called ‘Metal Casino’ but I admit, I like what I see. Great games, fun promotions, and exciting jackpot prizes.
Safety Index explained
Safety Index of Metal Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Metal Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.4
Turbo Vegas Casino has a Safety Index of 8.4, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Submitted:
18 Sep 2024
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