Merkur Casino review

In this review, Merkur Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Merkur Casino scored a High Safety Index of 8.6, which makes it a recommendable option for most players in terms of fairness and player safety. Proceed with reading our Merkur Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Is Merkur Casino fair and safe? Safety Index explained

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Merkur Casino, we read and assessed Terms and Conditions of Merkur Casino in-depth. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.

According to our approximate calculation or collected information, Merkur Casino is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

As far as we know, no relevant casino blacklists include Merkur Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

In our comprehensive review of all relevant aspects, Merkur Casino has attained a High Safety Index of 8.6. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Merkur Casino Terms and Conditions

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We did not find any unfair or predatory rules in the Terms and Conditions of Merkur Casino during our review.

Player complaints about Merkur Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We have found no relevant complaints about this casino.

Merkur Casino user feedback and reviews

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

So far, we have received only 1 player review of Merkur Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 10 or more reviews. Read the reviews in the 'User reviews' part of this page to learn more.

Merkur Casino company data and licenses

Merkur Casino is owned by Eyas Gaming Ltd. and has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.

Merkur Casino has a gambling license issued by Gibraltar Licensing Authority in Gibraltar.

Win and withdrawal limits, payment options

Merkur Casino accepts deposits via 5 payment methods. This includes: Skrill, Neteller, VISA, Mastercard, PaySafe.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Merkur Casino.

Language	Website	Customer support	Live chat
English

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Merkur Casino, account management, withdrawal process, etc. Based on the test we have conducted, we have rated the customer support of Merkur Casino as fast and professional.

Merkur Casino casino games and slots

Merkur Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Other games.

Games from 5 casino game providers are available. This includes NetEnt, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Skywind Group.

Merkur Casino bonus offers and codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 3 bonuses from Merkur Casino in our database, including:

• 100% up to NZ$500 and 50 extra spins
• 50% up to NZ$300
• 25% up to NZ$300

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.