Matej Novota is Casino Guru's Head of Casino Research. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's...
OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion
Matej N.
Author
Matej Novota
Head of Casino Research
Matej Novota is Casino Guru's Head of Casino Research. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's...
Unique rewards program with achievements and leaderboards
Good selection of games
Both tournaments and lottery available
Mobile casino application for iOS and Android
Live dealer games are available
Unlimited withdrawals
Live chat support is not available 24/7
2% fee on all deposits
Casino screenshots
MaxBet Casino Review
We put MaxBet Casino under the microscope as part of this review. Our team of experts used our casino review process to look at both its strengths and the areas where it could improve. To check how safe this casino really is, our team looked at its Terms and Conditions, licenses, player complaints, support, and limits. This helped them decide if it is safe and fair, a scam, or somewhere in between.
The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. MaxBet Casino has an Above average Safety Index that sits at 7.7, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Read on to get the full picture on MaxBet Casino and decide if this casino is worth your time.
Fairness and safety of MaxBet Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our MaxBet Casino review, we extensively examined and analyzed the Terms and Conditions of MaxBet Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
MaxBet Casino is a big online casino based on our estimates or collected information. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature MaxBet Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, MaxBet Casino has landed an Above average Safety Index of 7.7. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
T&Cs of MaxBet Casino evaluated
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of MaxBet Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
Player complaints regarding MaxBet Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 1,104 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of MaxBet Casino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, MaxBet Casino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company information
MaxBet Casino is owned by Maxbet Malta Limited, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.
MaxBet Casino is licensed in Romania.
Note: MaxBet Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at MaxBet Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Romanian
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at MaxBet Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of MaxBet Casino as average.
MaxBet Casino slots and casino games
Players can enjoy these types of casino games at MaxBet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 48 game providers are available. This includes Nolimit City, Playtech, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, iSoftBet, Playson, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, Spinomenal, Booming Games, Relax Gaming, Greentube, Gaming1, Inspired Gaming, Oryx Gaming, 7777 gaming, Leap Gaming, Boldplay, Fantasma Games, Platipus, Synot Games, SlotMatrix, Stakelogic, Skywind Group, Iconic21 (BETER Live), BF Games, G Games, Betixon, Fazi, Omnigame, CT Gaming, PatePlay, PopOK Gaming, EGT Digital, Barbara Bang, Spinoro, Hacksaw Gaming, EURASIAN (EA) Gaming, Amusnet, Ruby Play.
Bonuses and codes offered by MaxBet Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Currently, our database has the following 5 bonuses from MaxBet Casino:
150 FREE SPINS on Burning Hot Clover Chance
100% up to €200 and 250 extra spins
100% up to €200 and 250 extra spins
100% up to €200 and 250 extra spins
100% up to €100
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
Maxbet Malta Limited
Operator
Maxbet Malta Limited
Established
2016
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MaxBet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Neutral
Reputation helped by land-based casinos or betting shops
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
RomaniaL1160661W000651
Verified
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Common bonus hunting strategies may be seen as a serious T&C violation
Show full rule and our analysis
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
Show full rule and our analysis
Winnings from bonuses claimed while there are pending withdrawal requests may be forfeited
Explore the game selection available at MaxBet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 7
Not Available: 1
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
Browse all bonuses offered by MaxBet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
No bonuses available for players from Ohio
Unfortunately, it seems that MaxBet Casino does not offer any bonuses to players from your country.
Loyalty program
MaxBet Casino offers a loyalty program to its users. Here is what you can get for achieving a higher status:
Bonus free spinsIncreased bet limitsExclusive bonuses
Payment methods
Payments
Browse an overview of payment methods supported by MaxBet Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(13)
Payment methods (13)
Transaction limits
Withdrawal limits
Not limited for RON
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
RON
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
2 languages
EnglishRomanian
All languages (2)
English
Romanian
Live chat
Available in
2 languages
EnglishRomanian
All languages (2)
English
Romanian
Customer support:
Available in
2 languages
EnglishRomanian
All languages (2)
English
Romanian
Live chat rating
Subpar
Average response time: Instant
Based on 6 tests
Date and tester
Response time
Rating
12 Jun 2026
Petra H.
Instant
Subpar
26 Sep 2025
Ivana F.
Not measured
Good
11 Nov 2024
Mária B.
Not measured
Good
29 Feb 2024
Natalia B.
Not measured
Subpar
21 Dec 2022
Jannete H.
Not measured
Subpar
21 Jan 2022
Natalia B.
Not measured
Subpar
User reviews
User reviews of MaxBet Casino
This is a place to share experience with MaxBet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Not enough data
Rated by 2 users
Very positivePositiveNeutralNegativeVery negative
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Write a review
Casino Guru
We want players to understand gambling.
• 3 months ago
Initially, small withdrawals were processed without any issues, which gave me confidence in the platform. However, once my balance reached approximately 28,000 RON, my account was suddenly blocked and all winnings were cancelled.
The casino returned only my last deposit of 2,000 RON, while the remaining ~26,000 RON was withheld.
No concrete explanation was provided. I only received generic references to Terms and Conditions, without specifying:
* what rule I allegedly violated * which transactions were considered problematic * what evidence supports their decision
I contacted support multiple times, but they refused to provide any additional details.
I have already escalated the case to the Romanian Gambling Authority (ONJN)
the worst casino
they close account if you win
• 8 months ago
very bad experience with this website. Wagered over 200k euros in a matter of days,won nothing. No vip service,no reliable customer support. You have to wait a while to get self scluded
good game variety
SLOW WEBSITE
BAD SUPPORT
LOW RTP
VERY HARD TO SELF EXCLUDE
Discussion
MaxBet Casino discussion
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