MansionCasino ES Review

Name: MansionCasino ES Review
Item: MansionCasino ES
Rating: 8.6
Author: Adam Maclean

Casino closed

MansionCasino ES has been closed and no longer operates.

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8.6/10Safety Index High by Casino Guru

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MansionCasino ES Review

Casino closed

MansionCasino ES has been closed and no longer operates.

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Show company details

Owner Mansion Gaming España, SA

Established 2021

Estimated annual revenues

> $1,000,000

Licensing Authorities

Spain (DGOJ)

OverviewUser reviews26Safety Index explainedDiscussion1

Casino closed

MansionCasino ES has been closed and no longer operates.

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MansionCasino ES Review

We've thoroughly reviewed MansionCasino ES and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. Because MansionCasino ES is related to other online casinos listed below, its rating is also influenced by them. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, MansionCasino ES is a big online casino with a large revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 5 complaints directly about this casino in our database, as well as 11 complaints about other casinos related to it. Because of these complaints, we've given this casino 63 black points in total, out of which 63 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Warning: MansionCasino ES has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that MansionCasino ES is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Games
Show all

Slots

Roulette

Blackjack

No betting

No video poker

Bingo

No baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

No eSports betting

No crash games

Language options

Spanish website

English customer support

All languages (2)

English live chat

All languages (2)

Game providers

Positives

Very friendly support
Unlimited monthly withdrawals
Live dealer games are available
Payments by PayPal are available

Negatives

Live chat is only available from 9:00 AM to 01:00 AM
Non-standard system of bonuses and promotions

Interesting facts

Local version of popular international casino

Author & Guarantor: Adam Maclean Last updated: 24 Jun 2022 Anything incorrect or missing? Let me know

MansionCasino ES bonuses

Browse all bonuses offered by MansionCasino ES, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of MansionCasino ES

This is a place to share experience with MansionCasino ES. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 26 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

spectrum33

Advanced Novice

• 1 year ago

Great variety of slots, almost all providers and new games constantly, if you are a VIP they usually give you non-refundable bonuses but with no wagering requirement

Very good VIP program
Programa VIP muy bueno
Relatively fast transfer withdrawals
Retiradas por transferencia relativamente rapidas

They do not refund with Direct visa, so withdrawals are not immediate
No reintegran con visa Direct con lo cual las retiradas no son inmediatas

Batigol

Novice

• 1 year ago

It is a poor looking casino, and it does not have so many games.

LuckyGuy

Novice

• 2 years ago

The Casino has a bit old fashioned design, not too many promotions, but besides it, the rest works and is set up fine.

Safety Index of MansionCasino ES explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MansionCasino ES. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be somewhat unfair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about MansionCasino ES and related casinos (31)

31All0Opened16Not solved5Solved10Rejected

Complaints directly about MansionCasino ES

Resolved Our verdict

Case closed

Disputed amount: £1,700

Player’s struggling to withdraw his winnings.

The player from the United Kingdom is complaining about the lengthy verification process. Player’s complaint has been resolved successfully.

Submitted: 23 Dec 2022

Case closed Our verdict

Player stopped responding

Disputed amount: €500

Player’s account has been blocked.

The player from Spain had his account blocked without further explanation. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 10 Jul 2022

Case closed Our verdict

Player stopped responding

Disputed amount: £9,000

Player’s struggling to complete account verification.

The player from the United Kingdom is complaining about the lengthy verification process. The casino confirmed later the verification of the player was completed. We haven't received the confirmation from the player. Since we haven't received any reply from the player, we were forced to reject the complaint.

Case closed

Disputed amount: $391

Player’s struggling to complete the account verification.

The player from Belarus was experiencing difficulties withdrawing their winnings due to ongoing verification. The issue was resolved. The player later passed the identity verification process and their withdrawal request was processed successfully.

Case closed

Disputed amount: $700

Player’s account has been blocked.

The player from Argentina had his account with funds in it blocked without further explanation. The case was resolved. The player received his funds a week later.

Submitted: 31 Dec 2020

Complaints about related Casino.com (2)

Resolved Our verdict

Case closed

Disputed amount: €32,000

Player’s account has been audited.

The player from Italy had the account blocked for an audit after accumulating a substantial win. Player’s complaint has been resolved successfully.

Casino.com

Safety Index:High Submitted: 12 Nov 2022

Resolved Our verdict

Case closed

Disputed amount: ??

Player’s account has been blocked.

The player from South Africa had her account blocked without further explanation. The complaint was resolved as the player's account has been reactivated successfuly.