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MansionCasino Review

Casino closed

MansionCasino ES has been closed and no longer operates.

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Mansion Gaming España, SA
2021
> $1,000,000
OverviewUser reviews26Safety Index explainedDiscussion1

Casino closed

MansionCasino ES has been closed and no longer operates.

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MansionCasino Review

MansionCasino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. MansionCasino scored a High Safety Index of 8.6, which is why it could be considered a favorable option for most players in terms of fairness and safety. Read our MansionCasino review to discover more about this casino and decide whether it is a suitable option for you.

Safety Index – MansionCasino fairness and safety

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of MansionCasino, we meticulously evaluated and analyzed the Terms and Conditions of MansionCasino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.

Based on our estimates or gathered data, MansionCasino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

Based on our findings, no important casino blacklists feature MansionCasino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Taking into account all factors in our review, MansionCasino has scored a Safety Index of 8.6, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.

Note: As far as we are concerned, MansionCasino is related to 2 different casinos. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of MansionCasino.

Terms and Conditions of MansionCasino

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of MansionCasino to be somewhat unfair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding MansionCasino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 5 complaints directly about this casino in our database, as well as 11 complaints about other casinos related to it. Because of these complaints, we've given this casino 63 black points in total, out of which 63 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of MansionCasino

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

The user satisfaction feedback of MansionCasino shared by 26 users has resulted in a Good User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company information

MansionCasino is owned by Mansion Gaming España, SA, and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.

MansionCasino is licensed by Dirección General de Ordenación del Juego in Spain.

Payment options, withdrawal limits and win limits

MansionCasino supports 7 deposit methods. This includes: Neteller, Skrill, VISA, Mastercard, PayPal, Bank transfer, MuchBetter.

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Languages and customer support options

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. The options available at MansionCasino can be seen in the table below.

Language Website Customer support Live chat
English No Yes Yes
Spanish Yes Yes Yes

Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at MansionCasino, your account, withdrawals, or anything else. According to our tests and collected information, MansionCasino has a good customer support.

Casino games and slots available at MansionCasino

Players can enjoy these types of casino games at MansionCasino: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games.

Casino games supplied by 2 game providers are available. This includes Playtech, MGA.

MansionCasino bonus offers and codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from MansionCasino in our database at the moment.

Games
Show all

Slots
Roulette
Blackjack
No betting
No video poker
Bingo
No baccarat
Jackpot games
Live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

Spanish website
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

  • Playtech
  • MGA

Positives

  • Very friendly support
  • Unlimited monthly withdrawals
  • Live dealer games are available
  • Payments by PayPal are available

Negatives

  • Live chat is only available from 9:00 AM to 01:00 AM
  • Non-standard system of bonuses and promotions

Interesting facts

  • Local version of popular international casino
Author & Guarantor: Adam Maclean Last updated: 24 Jun 2022 Anything incorrect or missing? Let me know
Casino Bonuses

MansionCasino bonuses

Browse all bonuses offered by MansionCasino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (26)

User reviews of MansionCasino

This is a place to share experience with MansionCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 26 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 years ago
Great variety of slots, almost all providers and new games constantly, if you are a VIP they usually give you non-refundable bonuses but with no wagering requirement
  • Very good VIP program
  • Relatively fast transfer withdrawals
  • They do not refund with Direct visa, so withdrawals are not immediate
• 2 years ago
It is a poor looking casino, and it does not have so many games.
• 2 years ago
The Casino has a bit old fashioned design, not too many promotions, but besides it, the rest works and is set up fine.
Safety Index explained

Safety Index of MansionCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of MansionCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about MansionCasino and related casinos (29)

29All0Opened14Not solved5Solved10Rejected

Complaints directly about MansionCasino

Complaints about related Casino.com (2)

Resolved Our verdict

Case closed

Disputed amount: €32,000
Casino.com
Safety Index:High
Submitted: 12 Nov 2022
Resolved Our verdict

Case closed

Disputed amount: ??
Casino.com
Safety Index:High
Submitted: 04 Jul 2021
Discussion

MansionCasino Discussion

Discuss anything related to MansionCasino with other players, share your opinion, or get answers to your questions.

Casino Guru

We want players to understand gambling.

Payment methods

MansionCasino payment methods

Currencies
EUR
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