Magic Star Live Casino Review
Zuzana C.
12/2022
Safety Index
User feedback
0 review
12/2022
12/2022
Magic Star Live Casino has been closed and no longer operates.
This review examines Magic Star Live Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Magic Star Live Casino has a Below average Safety Index of 6.4, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our Magic Star Live Casino review to find out more about this casino and determine if it's the right fit for you.
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of Magic Star Live Casino, we thoroughly read and reviewed the Terms and Conditions of Magic Star Live Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
According to our approximate calculation or collected information, Magic Star Live Casino is one of smaller online casinos. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
To our knowledge, Magic Star Live Casino is absent from any significant casino blacklists. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
On the whole, also considering other contributing factors in our assessment, Magic Star Live Casino has achieved a Safety Index of 6.4, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We did not find any unfair or predatory rules in the Terms and Conditions of Magic Star Live Casino during our review.
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We have found no relevant complaints about this casino.
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Seeing as there are no user reviews of Magic Star Live Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Magic Star Live Casino is in the ownership of Platypus B.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
Magic Star Live Casino holds a gambling license in Curaçao issued by Curaçao Gaming Authority.
Magic Star Live Casino supports 3 payment methods. This includes: Neteller, Skrill, Bank transfer.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 5,000 per month | No win limit |
| USD 5,000 per month | |
| GBP 5,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. Languages and customer support options available at Magic Star Live Casino are displayed in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
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During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Magic Star Live Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Magic Star Live Casino has an average customer support.
Magic Star Live Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.
The casino's game library includes titles from 11 providers. This includes Apricot (Microgaming), Red Tiger Gaming, Betsoft Gaming, Endorphina, Spinomenal, We Are Casino, Fugaso, The Art of Games, PlayPearls, Even Bet Gaming, InBet Games.
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 2 bonuses from Magic Star Live Casino in our database, which include:
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Magic Star Live Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Unverifiable
We do not have any complaints about Magic Star Live Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
Explore the game selection available at Magic Star Live Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
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