- Huge slot selection
- smooth gameplay
- Free spin wagering requirements are too high
Read our LunaCasino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.
This review is all about getting a clear picture of LunaCasino. Our impartial expert team used our casino review process to look at the good, the bad, and everything in between. From the casino's licenses and Terms and Conditions to its player complaints, support, and limits, our expert team checked it all. Their goal was to find out how safe this casino is to play at.
The review data forms the basis for our Safety Index score, which is our way of rating how safe and fair an online casino is. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. LunaCasino has an Above average Safety Index that sits at 7.7, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Proceed with reading our LunaCasino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our LunaCasino review, we extensively examined and analyzed the Terms and Conditions of LunaCasino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.
LunaCasino is a big online casino based on our estimates or collected information. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
Based on our findings, no important casino blacklists feature LunaCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, LunaCasino has landed an Above average Safety Index of 7.7. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Each time we review a casino, we go through its Terms and Conditions to check how fair they are. Our reviews often turn up clauses and rules in casino T&Cs that we regard as unfair or predatory. In some cases, these can be used to justify not paying out player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of LunaCasino to be mostly fair.
We place a lot of weight on player complaints when reviewing casinos. They offer a clear picture of the issues players encounter and how casinos respond to them. We look at all complaints through our Complaint Resolution Center and from other sources. These all go into each casino's Safety Index.
We currently have 1 complaints directly about this casino in our database, as well as 3 complaints about other casinos related to it. Because of these complaints, we've given this casino 953 black points in total, out of which 953 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, LunaCasino does not have a User satisfaction score yet. The reviews submitted by users are available in the 'User reviews' segment of this page.
LunaCasino has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino according to our classifications.
LunaCasino is licensed by Spelinspektionen in Sweden.
LunaCasino supports 14 deposit methods. This includes: Mastercard, VISA, Trustly Pay, Nordea, ApplePay, Sparbanken Syd, Skandiabanken, Danske Bank, Länsförsäkringar, ICA Banken, Swish, Handelsbanken, SEB Bank, Swedbank.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| Unlimited | No win limit |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at LunaCasino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English | |||
| Swedish |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at LunaCasino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of LunaCasino as average.
Players can enjoy these types of casino games at LunaCasino: Slots, Roulette, Blackjack, Video poker, Jackpot games, Live games, Crash games, Live shows.
Casino games supplied by 20 game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Yggdrasil Gaming, NYX Gaming Group, Push Gaming, Wazdan, Iron Dog Studio, Inspired Gaming, Gameburger Studios, Kalamba Games, Games Global, Just For The Win, Foxium, Pulse 8 Studios, All For One Studios (ALL41).
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, we currently do not have any bonus offers from LunaCasino in our database.
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LunaCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Explore the game selection available at LunaCasino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
A selection of games from multiple game providers have been checked and NO fake games have been found.
Visit Gamecheck ProfileBrowse all bonuses offered by LunaCasino, including their no deposit bonus offers and first deposit welcome bonuses.
Browse an overview of payment methods supported by LunaCasino, along with related limits and fees associated with transactions to or from your casino account.
Supported Fiat currencies.
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
This is a place to share experience with LunaCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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