When reviewing and assessing Lucky Luke Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Lucky Luke Casino has a Below average Safety Index of 6.1, which makes it a less than ideal option for most players in terms of fairness and safety. Carry on reading our Lucky Luke Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index – Lucky Luke Casino fairness and safety
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the Lucky Luke Casino Terms and Conditions as part of our review of Lucky Luke Casino. We found some rules or clauses that were not favorable. Based on our findings we consider the T&Cs to be unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. As we uncovered some serious issues with the fairness of this casino's T&Cs, we recommend looking for a casino with fairer T&Cs or at least proceeding with caution.
Based upon our estimates and collected information, we consider Lucky Luke Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
We did not find Lucky Luke Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
All in all, when combined with other factors that come into play in our review, Lucky Luke Casino has landed a Below average Safety Index of 6.1. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Note: According to our records, Lucky Luke Casino is related to 6 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Lucky Luke Casino. They had a negative effect.
Lucky Luke Casino T&Cs
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Lucky Luke Casino to be unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Lucky Luke Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 1 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,292 black points in total, out of which 2,292 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Lucky Luke Casino
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 10 players, Lucky Luke Casino does not have a User satisfaction score yet. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
Lucky Luke Casino company information and licenses
Lucky Luke Casino belongs to Mountberg Ltd. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.
Lucky Luke Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
Lucky Luke Casino accepts 16 payment options. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, Neosurf, Zimpler, Bitcoin (BTC), AstroPay, SIRU, Bank transfer, eZeeWallet, MiFinity, Interac e-Transfer, Interac.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
EUR 10,000 per month
No win limit
USD 10,000 per month
CAD 10,000 per month
AUD 10,000 per month
CHF 10,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Lucky Luke Casino.
Language
Website
Customer support
Live chat
English
24/7
French
24/7
To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Since customer support can assist you with problems related to registration process at Lucky Luke Casino, account problems, withdrawals, or other issues, it holds significant value for us. Judging by the responses we have received, we consider the customer support of Lucky Luke Casino to be professional and fast.
Casino games and slots available at Lucky Luke Casino
You can play these types of games at Lucky Luke Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games.
Titles supplied by 64 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, ELK Studios, Evoplay, Ezugi, Push Gaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Booongo (BNG), Relax Gaming, Betgames, Smartsoft Gaming, Swintt, Felt Gaming, Ganapati, Spinmatic, Spadegaming, BF Games, Betixon, Gamomat, HollywoodTV, OneTouch, Kiron Interactive, Revolver Gaming, Triple Profits Games (TPG), Reevo, Vivo Gaming, Amusnet (EGT), PlayPearls, PGsoft (Pocket Games Soft), Reel Play, Salsa Technology, Oryx Gaming, Leap Gaming, Fugaso, Virtual Generation, Felix Gaming, Caleta Gaming, Fazi, Kalamba Games, Woohoo Games, Hacksaw Gaming, Elysium Game Studio, Asia Gaming.
Lucky Luke Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 4 bonuses from Lucky Luke Casino based on the data from our database.
Note: Visit our separate page on Lucky Luke Casino bonuses to learn more about this casino's offers.
Extensive collection of games from multiple providers
Live chat support is available 24/7
Live dealer games are available
Negatives
Many restricted countries
If you request an international (non-SEPA or outside of EEUU) withdrawal for an amount lower than 500EUR/AUD/USD/CHF, the casino will apply a fee of 35EUR/AUD/USD/CHF
Browse all bonuses offered by Lucky Luke Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(10)
User reviews of Lucky Luke Casino
This is a place to share experience with Lucky Luke Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Lucky Luke is 1 of the best casinos I've ever played at and most fair!
I did have an issue a few months back when I won over 10k AUD but even after the casino approved my withdrawal claim, it still took 14 days!
I lost my temper at the support staff and told them they had lost a customer. I'm on level 136 V.I.P so I thought this would be a massive loss to them.
I went and played at other various casinos and none matched up to Lucky Luke and the fact that this casino let's you use a VPN to play games that are not available in your country normally.
Since returning to Lucky Luke I've had a few big wins and when I've gone to withdraw, the money has gone through to my account within 72hrs, so I'm not sure whether they realised the value of business I bring to the table or if they're under different management but this casino is by far the best!
If I was to add any suggestions, I would say it would be good if they added few more games from NETENT and got a few more providers like BOOONGO on board etc
All in all I'd say 8.5/10
VPN
Customer service
Fair play
Game selection
Free bonus
Loyalty Rewards
Needs more providers
Needs more games from providers
Safety Index explained
Safety Index of Lucky Luke Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky Luke Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.1/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.5
Jack21 Casino has a Safety Index of 6.5, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Submitted:
12 Jan 2021
Complaints about related BlueLeo Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.5
BlueLeo Casino has a Safety Index of 6.5, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Submitted:
26 Dec 2021
Complaints about related GrandZ Casino
(Same management)
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.6
GrandZ Casino has a Safety Index of 6.6, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Submitted:
09 May 2022
Show more complaints (+2)
Discussion
Lucky Luke Casino Discussion
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Payment methods
Lucky Luke Casino payment methods
Browse an overview of payment methods supported by Lucky Luke Casino, along with related limits and fees associated with transactions to or from your casino account.
