HomeOnline CasinosLucky.io Casino Review
Lucky.io Casino Review

Casino closed

Lucky.io Casino has been closed and no longer operates.

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Cwin Limited B.V.
2019
< $1,000,000
OverviewUser reviews0Safety Index explainedDiscussion1

Casino closed

Lucky.io Casino has been closed and no longer operates.

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Lucky.io Casino Review

Our independent casino review team has taken a detailed look at Lucky.io Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Lucky.io Casino has a Safety Index of 7.3. But since it is one of the newest online casinos, we may lack sufficient data to fully assess its safety. Which is why we have categorized it as a Fresh online casino for now. Read our Lucky.io Casino review to discover more about this casino and decide whether it is a suitable option for you.

Fairness and safety of Lucky.io Casino

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Lucky.io Casino, we meticulously evaluated and analyzed the Terms and Conditions of Lucky.io Casino. We did not come across any rules or clauses that we view as unfair or predatory. This is an encouraging sign, as any such rules could be held against players to defend (or held against players as a basis for) withholding their winnings.

Lucky.io Casino is one of smaller online casinos based on our estimates or collected information. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we are aware, no relevant casino blacklists mention Lucky.io Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

Terms and Conditions of Lucky.io Casino evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We did not find any unfair or predatory rules in the Terms and Conditions of Lucky.io Casino during our review.

Player complaints submitted about Lucky.io Casino

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We have found no relevant complaints about this casino.

Lucky.io Casino user feedback and reviews evaluated

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Unfortunately, there are no user reviews of Lucky.io Casino in our database yet. If you have had an enjoyable or unpleasant encounter with this casino, please be the first to review and rate it on our website.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Licenses and company data

Lucky.io Casino is owned by Cwin Limited B.V. and has estimated revenues exceeding $1,000,000 per year. Based on the categorization we use, this makes it one of smaller online casinos.

Lucky.io Casino has been granted a gambling license in Curaçao issued by Curaçao Gaming Control Board.

Payment methods, win and withdrawal limits

Lucky.io Casino supports 3 payment options. This includes: Bitcoin (BTC), Ethereum (ETH), Tether (USDT).

Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.

Withdrawal limits Win limits
Unlimited No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.

Available language options and customer support

As part of our casino review process, our expert team gathers data regarding customer support options and available languages. You can find languages available at Lucky.io Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Chinese Yes Yes Yes24/7

During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We believe customer support is very important as it provides assistance should you encounter any problems with registration at Lucky.io Casino, managing your account, withdrawals, or other matters. Lucky.io Casino has an average customer support, judging by the results of our testing.

Lucky.io Casino slots and casino games

Lucky.io Casino offers these types of casino games: Slots, Roulette, Blackjack, Video poker, Baccarat, Other card games.

Casino games from 6 game providers are offered. This includes NetEnt, TaiShan, DreamTech, Caleta Gaming, Ameba Entertainment, PGsoft (Pocket Games Soft).

Bonuses and codes offered by Lucky.io Casino

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by Lucky.io Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.

Note: Our separate page features details on Lucky.io Casino bonuses for additional information about this casino's offers.

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
No bingo
Baccarat
No jackpot games
No live games
No poker
No craps
No keno
No scratch cards
No eSports betting
No crash games

Language options

English website
All languages (2)
English customer support
All languages (2)
English live chat
All languages (2)

Game providers

  • NetEnt
  • TaiShan
  • PGsoft (Pocket Games Soft)
  • DreamTech
  • Ameba Entertainment
  • Caleta Gaming

Positives

  • No withdrawal limits
  • Live dealer games are available

Negatives

  • Small selection of game providers

Interesting facts

  • Accepts only cryptocurrencies
  • All deposits are converted into the casino's own currency
Author & Guarantor: Matej Novota Last updated: 12 Nov 2020 Anything incorrect or missing? Let me know
Casino Bonuses (0)

Lucky.io Casino bonuses

Browse all bonuses offered by Lucky.io Casino, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (0)

User reviews of Lucky.io Casino

This is a place to share experience with Lucky.io Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 0 users

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Safety Index explained

Safety Index of Lucky.io Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Lucky.io Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Fresh casino7.3/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Complaints about Lucky.io Casino and related casinos (0)

0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints

We do not have any complaints about Lucky.io Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.

Discussion

Lucky.io Casino Discussion

Discuss anything related to Lucky.io Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Lucky.io Casino payment methods

Currencies
BTC,ETH,USDT
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