The player from Germany has been experiencing technical glitches while playing slots. We rejected the complaint because the player didn't respond to our messages and questions.
Löwen Play Casino - Player has been experiencing technical difficulties.
Amount: €10
Löwen Play Casino
Safety Index:Very highSafety Index
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9.5
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Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
1 year ago
Public
Public
3 years ago
Translation
Hello, I noticed that the pages are always hanging or hacking. So the money is downplayed. Then I would always be kicked out. ultimately paid in nothing won. which is weird.
Automatic translation:
Public
Public
3 years ago
Dear Diana,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, along with any relevant communication to petronela.k@casino.guru and advise if this were an isolated case or it has happened in the past?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
