Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
In this review, LotoRu Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. LotoRu Casino has a Below average Safety Index of 6.4, which means it may not be the best choice for most players in terms of fairness and safety. Continue reading our LotoRu Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Is LotoRu Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of LotoRu Casino, we have looked closely into the Terms and Conditions of LotoRu Casino and reviewed them. We found some rules or clauses that were not favorable. Based on our findings, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules can potentially be used against players to justify not paying out winnings to them. Because of our findings, we recommend proceeding with caution if you decide to play at this casino.
LotoRu Casino is a medium-sized online casino based on our estimates or collected information. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
To our knowledge, LotoRu Casino is absent from any significant casino blacklists. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
On the whole, also considering other contributing factors in our assessment, LotoRu Casino has achieved a Safety Index of 6.4, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: LotoRu Casino is linked to 2 other online casinos, based on the information we've collected. The Safety Index of LotoRu Casino takes into account the qualities of all the interconnected online casinos.
T&Cs of LotoRu Casino evaluated
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LotoRu Casino to be somewhat unfair.
Note: You can find our specific findings from the T&Cs evaluation here.
LotoRu Casino player complaints
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We currently have 2 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 449 black points in total, out of which 337 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
LotoRu Casino user reviews and feedback
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
Seeing as there are no user reviews of LotoRu Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Company information and licenses of LotoRu Casino
LotoRu Casino is in the ownership of Complete Technologies N.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.
LotoRu Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Withdrawal limits, win limits, and payment method options
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at LotoRu Casino are displayed in the table below.
Language
Website
Customer support
Live chat
Russian
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at LotoRu Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, LotoRu Casino has an average customer support.
LotoRu Casino casino games and slots
LotoRu Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games.
The casino's game library includes titles from 32 providers. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Red Tiger Gaming, Thunderkick, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Push Gaming, BGaming, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Belatra Games, Booongo (BNG), Relax Gaming, Betgames, Stakelogic, Spribe, Gamzix, Ruby Play.
Bonuses and codes offered by LotoRu Casino
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. There are currently 4 bonuses from LotoRu Casino in our database, and all offers are listed in the 'Bonuses' section.
Note: For more information about this casino's offers, check out our separate page dedicated to LotoRu Casino bonuses.
Browse all bonuses offered by LotoRu Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of LotoRu Casino
This is a place to share experience with LotoRu Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
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Safety Index explained
Safety Index of LotoRu Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LotoRu Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Unfair terms and conditions
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Submitted:
13 Oct 2022
Discussion
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Payment methods
LotoRu Casino payment methods
Browse an overview of payment methods supported by LotoRu Casino, along with related limits and fees associated with transactions to or from your casino account.
