Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
Author
Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
For this review, our independent casino review team put Librabet Casino through its paces. We used our casino review methodology to look at what it does right and what could be better. All the key facts – from the casino's licenses and Terms and Conditions to player complaints, support, and limits – were checked by our team. They used these to decide if this casino is safe and honest, one to avoid, or somewhere in the middle.
Our findings went into the casino's Safety Index. This is our score for how safe and fair an online casino is. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Librabet Casino received a High Safety Index of 8.0, which means it ranks well for fairness and safety. It is a great pick for most players. Continue reading our Librabet Casino review to find out more about this casino and determine if it's the right fit for you.
Safety Index of Librabet Casino – Is it fair and safe?
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of Librabet Casino, we read and assessed Terms and Conditions of Librabet Casino in-depth. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
Based upon our estimates and collected information, we consider Librabet Casino a very big online casino. Considering its size, this casino has a low sum of disputed winnings in complaints from players. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
Based on our findings, no important casino blacklists feature Librabet Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
Taking into account all factors in our review, Librabet Casino has scored a Safety Index of 8.0, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Note: Librabet Casino is linked to 9 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Librabet Casino. They had a positive effect.
Our Librabet Casino T&Cs review
Our team goes through each casino's Terms and Conditions as part of our review to assess their fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Librabet Casino during our review.
Player complaints submitted about Librabet Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 3 complaints directly about this casino in our database, as well as 19 complaints about other casinos related to it. Because of these complaints, we've given this casino 4,603 black points in total, out of which 2,722 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Librabet Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
Based on the 8 user reviews of Librabet Casino in our database, it has a Mixed User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
Licenses and company information
Librabet Casino has estimated annual revenues higher than $5,000,000. This makes it a medium-sized online casino according to our classifications.
As far as we are aware, Librabet Casino has not been granted any official gambling license.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 7,000 per month
USD 500 per day
USD 7,000 per month
NOK 5,000 per day
NOK 70,000 per month
CAD 750 per day
CAD 10,500 per month
AUD 800 per day
AUD 10,500 per month
HUF 200,000 per day
HUF 2,800,000 per month
BRL 1,850 per day
BRL 32,000 per month
CHF 500 per day
CHF 7,000 per month
CLP 500,000 per day
CLP 7,000,000 per month
CZK 12,500 per day
CZK 175,000 per month
INR 40,000 per day
INR 560,000 per month
NZD 1,000 per day
NZD 13,000 per month
PEN 2,000 per day
PEN 30,000 per month
PLN 2,000 per day
PLN 31,500 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The options available at Librabet Casino can be seen in the table below.
Language
Website
Customer support
Live chat
Slovak
24/7
English
24/7
Spanish
24/7
Portuguese
24/7
German
24/7
Finnish
24/7
Italian
24/7
Czech
24/7
Greek
24/7
French
24/7
Slovenian
24/7
Polish
24/7
Norwegian
24/7
Hungarian
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Librabet Casino, your account, withdrawals, or anything else. According to our tests and collected information, Librabet Casino has a good customer support.
Slots and casino games at Librabet Casino
Players can enjoy these types of casino games at Librabet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 121 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, TaDa Gaming, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, SA Gaming, BGaming, GameArt, Endorphina, PariPlay, Habanero, Red Rake Gaming, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Betgames, Sneaky Slots, FBM Digital Systems., Digitain, Turbo Games, Platipus, Amigo Gaming, Mancala Gaming, Spinmatic, Apollo Games, G Games, Aviatrix, NetGaming, OneTouch, Kiron Interactive, Galaxsys, Revolver Gaming, OnAir Entertainment, Reevo, Riddec Games, PLAYHUB, Mascot Gaming, Amusnet, PlayPearls, Givme Games, Ela Games, 100HP Gaming, Iconic21 (BETER Live), Caleta Gaming, SoftGate, AvatarUX, Game2Slot, Imagine Live, 3 Oaks Gaming, CT Interactive, Shady Lady, Winfinity, Vibra Gaming, Spinberry, Just Slots, Playnetic, 7777 gaming, Smartsoft Gaming, Swintt, TOP Gaming, Tequity, BF Games, Spribe, Gamomat, Expanse Studios, Arcadem, CandleBets, Betsolutions, Bally Wulff, SlotMill, Vivo Gaming, Onlyplay, Bombay Live, Salsa Technology, Oryx Gaming, Penguin King, Gaming Corps, VoltEnt, Ortiz, Gamebeat, Kajot, Hölle games, GameTimeTec, Fugaso, Felix Gaming, Stakelogic, Fazi, Zitro, Gamzix, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, PatePlay, RakeRocket, EGT Digital, TokaCity, Barbara Bang, Clawbuster, Rogue Gaming, Hacksaw Gaming, Solidicon, Ruby Play.
Bonuses and codes offered by Librabet Casino
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
At present, there is 1 bonus from Librabet Casino in our database:
100% up to $500 and 200 extra spins
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Operator
Stellar Ltd
Established
2018
Estimated annual revenues
> $5,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Librabet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 2 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Operates without a license
Low withdrawal limit: 2,800,000 Ft / month
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Casino Bonuses
Librabet Casino bonuses
Browse all bonuses offered by Librabet Casino, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with Librabet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Waiting for withdrawls and solutions for too long, not friendly, always saing that they forwardes message and that they are working on solutions in my case speeding up withdrawls and verifications. UPDATE Sending SMS promotions in late nights also, although i contacted them 5 times to stop, everytime same story, probablly talking to bot, didn't bet there for 6 months and was waiting that long for my acc to be verified and be able to withdrawal, THE WORST experience, if I can would give even less rating. This mistreatment with SMS gave me headaches, how rude they are its impossible, would sue them if there is chance for what they are doing.
I registered there with via casino guru link with promo code GURU200 first I contact live chat if is 200 procent deposit bonus avlavible for me he said yes after I make deposit and contact support again they dont wanna ad that bonus to my account,
thieves, they will never give you a withdrawal. avoid. at first they will tell you that i will get your money in 3 days. later they will tell you that you are in priority and that the financial department will pay you as soon as possible. avoid them , they are thieves and they will never pay you the winnings.
I have played on multiple casinos under the same management. My experience with Librabet has been the worst from all of these. Everything works as in site and games are multiple and are working properly and no issues there. My only issue is that i was given email and SMS advertaising 100% bonus deposit and i also saw that bonus on my account as claimable but after i made deposit i was told it was denied under managements decision. After that i played with my raw deposit and managed to make withdrawal, but its been now over a week and i have contacted support multiple times and im being told that they try to move it faster but nothing happens. In terms it says within 3 days process withdrawal requests but it seems to be atleast 8-9 days.
Edit here: I waited for 9 days and i was told everything is ok but now my balance was returned to my account and told to try withdrawal again due to technical difficulties. I was paid on 9th day after the request
Games work properly
Site feels modern
Good bonus terms
Livechat is fast to answer
Long withdrawal time
Unfair advertaising of bonuses that are not given to the player
Librabet closed my account for no reason and stole almost all the money. Account have been closed for no reason and I don't care why but the money must be returned to the customer not stolen. They don't want me to play with them anymore.. ok, but money is paid out, not stolen. I had almost PLN 1,000 in my account and after a month of tormenting them with e-mails, they only withdraw... PLN 60 (!!!).
page graphic
intuitive side
closed my account for no reason
stole almost all my money in my account
100% scam and they can close your account at any time for no reason
If you could, I would give -1. Should have listened to the people here who have reported their experiences. First of all, don't give this bad rating because I lost, it's clear from the start that all luck is coincidence, etc. That's how it should be, but I have my doubts here The course of the game always repeats itself, at first small profit to attract then the profits in the games become smaller and smaller until after a short time the profits are always lower than the stake. If you get bonus spins in the game, which happens extremely rarely, the win is ridiculous, don't know how it can even come about. For example, the bet is either 0.20 cents or 0.4 cents. 12 freespins the × multiplier increases it per win in the game (megaway) in the end × 8 to × 12 but the win in the freespins never exceeds €1.20 how does that work? the reels start to jump so the game starts to run badly so you don't get a win. Whatever happened suddenly shortly before high profit connection error you are thrown out of the game no profit and money away more and more like the bet. I was promised that after the next deposit I would get 50 free spins, I should report back. Deposit reported only customer advisor who can allegedly not see the previous chat history. And of course no free spins. Had a new credit card only used here 1 time. 1 day later they wanted to do the data fraud with this card. If my bank had not responded, I would have lost money. If someone doesn't believe me, you can write to me and prove everything. I will never pay in there again. Oh, so forgot If you should win, at the beginning the duration of the payout is forever, so until you don't feel like waiting anymore and it's gambled again, it was okay, it was my fault, but after 9 days I don't feel like waiting anymore
Wen man es könnte würde ich -1 geben. Hätte mal besser auf die Leute hier gehört die über ihre Erfahrungen berichtet haben. Erstmal gebe diese schlechte Bewertung nicht ab weil ich verloren habe, mur ist von vornherein klar das alles Glück Zufall usw ist. So sollte es sein aber hier habe ich meine Zweifel Der spielablauf wiederholt sich immer zu erst kleiner gewinn zum anlocken danach werden die Gewinne in den Spielen immer geringer bis man nach kurzer Zeit die Gewinne immer niedriger wie der Einsatz ist. Wen man mal bonus spins im Spiel bekommt was äußerst selten passiert ist der Gewinn lachhaft weiß nicht wie der überhaupt zu Stande kommen kann .zb passiert Einsatz entweder 0.20 Cent oder 0.4 Cent. 12 freespins der × Multiplikator erhöht sie pro Gewinn im Spiel ( megaway) zum Schlüss × 8 bis × 12 aber der Gewinn in den freespins nie höher wie 1,20€ wie geht das. Wen es mal passieren sollte das ein höher Gewinn anstehen sollte fangen die Walzen an zu springen also Spiel fängt an schlecht zu laufen springt das man kein Gewinn bekommt. Was auch immer passiert ist auf einmal kurz vor hohen Gewinn Verbindungsfehler man wird aus dem spiel geworfen kein Gewinn und geld weg immer mehr wie der Einsatz. Man hat mir versprechen gemacht nach der nächsten Einzahlung bekomme ich 50 freespins soll mich dan wieder melden. Einzahlung gemeldet nur Kundenberater der kann angeblich Nicht in den vorherigen chatverlauf einsehen. Und natürlich keine freespins. Hatte eine neue Kreditkarte nur hier 1 mal benutzt . 1 Tag später wollte man mit dieser Karte den Daten Betrug machen. Wen meine Bank nicht reagiert hätte hätte ich Geld verloren. Wen einer mir nicht glaubt man kann mich anschreiben kann alles belegen beweisen. Ich für mich werde da nie mehr einzahlen. Ach so vergessen Wen man mal gewinnen sollte passiert am anfang mal die Dauer der Auszahlung ewig also so lange bis man keine lust mehr hat zu warten und verspielt es wieder okay war meine schuld aber nach 9 tagen warten keine Lust mehr