HomeComplaintsLamabet Casino - Player's withdrawal is delayed.

Lamabet Casino - Player's withdrawal is delayed.

Amount: €500

Lamabet Casino
Submitted: 19 Jan 2025 | Closed : 05 Feb 2025
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Greece had already verified his identity but faced issues with a withdrawal request of 500 euros, claiming it was still being processed after a previous loss of 1,000 euros. He expressed frustration, labeling the casino as fraudulent. The Complaints Team had attempted to gather more information to assist with the issue but ultimately had to reject the complaint due to the player's lack of response to inquiries.

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Translation

Good evening, this is one of the worst casinos!


I have already verified my identity!


I requested a withdrawal of 500 euros, having already lost 1,000!


The only thing they tell me is that it's being processed!


Fraudsters and a risky casino!

Automatic translation:
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Dear dimponiros19,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

When exactly did you submit your withdrawal request?

Have you made any successful withdrawals before?

Did you accumulate your winnings with or without a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

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Translation

No, I haven't made any withdrawals.


It's not from bonuses.


Today they canceled the withdrawal request from Skrill, telling me that a technical problem occurred.


and to make another form of ascension.

Exactly the same for all players at this casino.


It's a scam.

I don't intend to give them away.


Automatic translation:
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How many times has the casino canceled your withdrawal requests?

Did you use the same payment method for your withdrawal as you used to deposit money at this casino?

Which payment method did you use after your first Skrill withdrawal request was canceled?

What is the current status of your withdrawal request? Ideally, send me a screenshot of your withdrawal history from your casino profile. Thank you for your cooperation.

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Dear dimponiros19,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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